Elitrend
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POWER MINISHOP RATE 90%
1.33

Elitrend☾ Paper Lanterns ☾ Mooncake Festival /DIY Lantern/With Colorful LED /Stick Handle


Customer who recommended this item
124
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 22, 2016
How to submit Return or Exchange from buyer’s end? Seller Apr 22, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (79)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 16, 2019 mel*** (SG SG)
Highly Recommend Sep 16, 2019 don*** (SG SG)
Highly Recommend Sep 14, 2019 Ang*** (SG SG)
Highly Recommend Sep 13, 2019 cyn*** (SG SG)
Highly Recommend Sep 13, 2019 dor*** (SG SG)
Highly Recommend Sep 13, 2019 est*** (SG SG)
Highly Recommend Sep 12, 2019 bac*** (SG SG)
Highly Recommend Sep 12, 2019 may*** (SG SG)
Highly Recommend Sep 12, 2019 saw*** (SG SG)
Highly Recommend Sep 11, 2019 ada*** (SG SG)

Item Q&A(19)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    1. Any return of exchange of items will be applicable within 7 days upon receiving of item.

    2. Shortage/ Wrong item received:
    - Provide picture of item contents within the parcel package.
    - Provide picture of the parcel package with the delivery information.
    - Shipping fee will be incurred from seller end.

    3. Defective item:
    - Provide picture of the defective area of the received item.
    - Shipping fee will be incurred from seller end.

    4. Buyer’s change of mind:
    - Would like to change to other available products or does not want the item anymore.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller end.
    - Shipping fee will be incurred from buyer's end.
    Elitrend
  • Notice

    How to submit Return or Exchange from buyer’s end?

    Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.

    We will assess the claim issue with the provided picture and inform on the progress.
    Elitrend
  • Answered
    Question
    sha******* 2019-09-04
    Answer
    Our LED light is onle multi colored, if you can accept then you can place an order, we will ship out on next working day, if you need them urgent, you can choose either stock pick up or Qxpress, take max 3 dys for delivery
    Elitrend 2019-09-05
    Question
    Noted with thanks.
    Answer
    Welcome
  • Answered
    Question
    hei******* 2019-09-04
    Answer
    We are not open on Sat, but may open on this Sunday, you can call us before you come doen. our working hour is between 10am to 6:30 pm from Mod to Fri
    Elitrend 2019-09-04
  • Answered
    Question
    nye******* 2019-09-03
    Answer
    Private Enquiry
    Elitrend 2019-09-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    coo******* 2019-09-02
    Answer
    Yes, we always post on the next day
    Elitrend 2019-09-03
  • Answered
    Question
    adr******* 2019-09-01
    Answer
    Yes, you can change it
    Elitrend 2019-09-01
  • Answered
    Question
    bab******* 2019-08-30
    Answer
    normal mail takes 2-5 working days, Qxpress takes 2-3 days, store pick up which you can collect on the same day
    Elitrend 2019-09-01
  • Answered
    Question
    jen******* 2019-08-30
    Answer
    Private Enquiry
    Elitrend 2019-09-01
  • Answered
    Question
    s84******* 2019-08-28
    Answer
    Private Enquiry
    Elitrend 2019-08-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
Ask Question
Address
1093 LOWER DELTA ROAD #05-17 Singapore169204
Available during
MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange