L'Oreal Paris
L'Oreal Paris Join Fellow
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POWER MINISHOP RATE 90%
Elseve Extraordinary Oil Gold 100ml
23.90

Elseve Extraordinary Oil Gold 100ml

See all 11.11 items

Customer who recommended this item
39
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Loreal / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (32)

Customer Review (21)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 15, 2018 peh***
Recommend Jul 31, 2018 fra***
Highly Recommend Jul 28, 2018 boo***
Highly Recommend Jul 27, 2018 sjq***
Highly Recommend Jul 25, 2018 yue***
Recommend Jul 22, 2018 mie***
Highly Recommend Jul 19, 2018 Sen***
Highly Recommend Jul 19, 2018 Lct***
Recommend Jul 17, 2018 khi***
Highly Recommend Jul 15, 2018 Sta***

Item Q&A(14)

Status
Question & Answer
  • FAQ

    Have a question about the product?

    Please visit https://www.loreal-paris.com.sg/faq or email to L'Oreal Customer Service at consumer@sg.loreal.com / call 1-800-838-3388
    L'Oreal Paris
  • FAQ

    How to track Orders?

    Once your order is updated to “Shipped” status, a tracking number will be assigned and notified via Qoo10. You may follow this link to track: https://www.urbanfox.asia/courier-tracking/tracking/ In case unable to track, please refer to our Customer Service Hotline to enquire. How to reschedule delivery? You may follow this link to reschedule delivery: https://www.urbanfox.asia/courier-tracking/reschedule-delivery/
    L'Oreal Paris
  • FAQ

    How can I change address, name and/or contact details?

    You may call or send us email to notify us of the preferred Delivery Address. Please be advised that due to Change Address request, delivery time frame maybe extended. Note: Please change or add address prior to placing an order to make sure that your parcel will be delivered within the standard delivery time frame.
    L'Oreal Paris
  • FAQ

    What if I did not receive my order?

    We may experience delay in the delivery of your order with us, please notify our Customer Service Hotline 6340 1930 or email us at sgcs@acommerce.asia
    L'Oreal Paris
  • FAQ

    What happen if my order is delivered damaged?

    To immediately assist, please contact our Customer Service Hotline 6340 1930 or email us at sgcs@acommerce.asia
    L'Oreal Paris
  • Unanswered
    Question
    icy******* 2018-11-13
  • Unanswered
    Question
    geo******* 2018-11-12
  • Unanswered
    Question
    geo******* 2018-11-12
  • Unanswered
    Question
    ohu******* 2018-11-12
  • Answered
    Question
    jia******* 2018-11-10
    Answer
    Dear Valued Customer,

    Thank you for your interest in making your purchase with us.

    We apologise for the trouble. Kindly send us a photo of your shopping cart showing the error message.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our L'Oreal Paris Official Store. Have a nice day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-11-11
  • Answered
    Question
    jcl******* 2018-11-09
    Answer
    Dear Valued Customer,

    Thank you for your interest in making your purchase with us.

    Our products are either made in China or USA.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our L'Oreal Paris Official Store. Have a nice day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-11-09
  • Answered
    Question
    kee******* 2018-11-08
    Answer
    Dear Valued Customer,

    Thank you for making your purchase with us.

    Product expiry is at least one year.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you and have a great day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2018-11-08
  • Answered
    Question
    yin******* 2018-07-13
    Answer


    Dear Valued Customer,

    Thank you for making your purchase with us.

    We checked and it shows that free shipping is available for order amount of $50 or more.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you and have a great day!

    Jhoanne
    Customer Service Officer
    aCommerce
    L'Oreal Paris 2018-07-18
    Question
    Ok since that you said the delivery is not free and I have to pay $3.99 for it, then I will expect my item to be delivered to me within a few days. Till now it has been more than a week and I have yet to receive it.
    Answer


    Dear Valued Customer,

    Thank you for making your purchase with us. We apologise for the delay.

    We cheked and it shows that your order is already packed at the warehouse and ready to be shipped. A tracking number will be assigned to your order once status is updated to Shipped . Kindly access the link below to check your order status:

    www.urbanfox.asia/courier-tracking/tracking/

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you and have a great day!

    Jhoanne
    Customer Service Officer
    aCommerce SG
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