Heaven Apparel
Heaven Apparel Join Fellow
15,992 Fellows

★ New Arrivals ★ Denim tops | Denim Dress | Denim pants | Casual dress | Loose fit | Big size | Off shoulder

Customer who recommended this item
6 (Based on 7 reviews)
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
NOT liable LOST normal mail. Normal mail at your Own Risk. Seller 2016-12-02
Buying Tips Seller 2016-11-24
Return & Exchange Policy Seller 2016-04-22
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (7)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 19, 2017 pam*******
Highly Recommend Jun 14, 2017 xiu*******
Highly Recommend Jun 09, 2017 eug*******
Highly Recommend Apr 25, 2017 ahy*******
Highly Recommend Jan 18, 2017 lin*******
Highly Recommend Jan 03, 2017 dot*******
netural Feb 24, 2016 vew*******

Item Q&A(1)

Question & Answer

Dear buyers, we are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as norma mail does not provide any tracking number. If it's lost, we cant do any check with Singpost.
We highly encourage and recommend you to use Qxpress.
We offer free Qxpress for purchases over $40.


- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
- We cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress nor Singpost.
- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.


Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

No Cash refund, we do offer exchange option for our customers.


We apologise but we are unable to offer any refunds.
But we do allow customers to do an exchange with us.
Please contact us for more details.


Dear customers

Due to festive season, we have experience delay in Singpost Normal Mail delivery.
Please note that we WILL NOT be responsible for any delay in Singpost normal mail delivery or lost mail via Singpost Normal Mail. Please use Qxpress with Tracking services available for peace of mind.

For urgent orders, please select Qxpress.

We provide FREE QXPRESS for orders above $40.

Thank you for your support and understanding.


Possible to ship by normal mail? Nobody is home to collect item by registered mail or q express



please purchase from this link.

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