Emicakes Singapore
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[Emicakes] Approx 500g Mango Mousse Cake - NOW LESS SUGAR!
119 items sold
19.1

Emicakes[Emicakes] Approx 500g Mango Mousse Cake - NOW LESS SUGAR!


Customer who recommended this item
348
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
CHARGE ON SINGLE-USE/DISPOSABLE ITEMS Seller Jun 06, 2019
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (201)

Customer Review (285)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 17, 2019 spa*** (SG SG)
Recommend Jun 16, 2019 tse*** (SG SG)
Highly Recommend Jun 15, 2019 hua*** (SG SG)
Highly Recommend Jun 11, 2019 san*** (SG SG)
Highly Recommend Jun 09, 2019 vij*** (SG SG)
Highly Recommend Jun 07, 2019 ali*** (SG SG)
Highly Recommend Jun 06, 2019 koo*** (SG SG)
Highly Recommend Jun 04, 2019 coo*** (SG SG)
Recommend Jun 04, 2019 wsz*** (SG SG)
Highly Recommend Jun 03, 2019 jap*** (SG SG)

Item Q&A(48)

Status
Question & Answer
  • Notice

    CHARGE ON SINGLE-USE/DISPOSABLE ITEMS

    Starting immediately, we will be charging for all single-use/disposable items such as plastic knife, 1 big and 1 small candles, and happy birthday tags for a minimal fee of $0.50. These were previously given out for FREE. This is to encourage customers to consider carefully and purchase only if they need to.

    Let's help our environment and lessen the use of these plastic/single-use items that may turn into unnecessary litter. Thank you for your usual support.
    Emicakes Singapore
  • FAQ

    How to order?

    1. Select your preferred Shipping Rate: QX Quick delivery or Store Pick-Up 2. For QX Quick delivery: If you select QX Quick delivery, a pop-up will appear with the available delivery dates and time slots. You may choose your preferred schedule accordingly. Under the collection outlet and date, please choose QX for both options. 3. For Store Pick-Up: If you select Store Pick-Up, you may choose your preferred redemption outlet and date from the drop down. Please note that it is important to select the correct shipping rate before selecting the options from the drop down.
    Emicakes Singapore
  • FAQ

    Peak Period Block Off Dates

    There will be no redemption from 10-12 May in our outlets due to the peak season. 10-11 May is available in our HQ. Our apologies for the inconvenience.
    Emicakes Singapore
  • FAQ

    Storage Instructions

    1. FOR NON-DURIAN FLAVOURS: -It may last outside at room temp for around 4 hours max -For within the day consumption, we recommend to keep your cake inside the chiller. 2. FOR DURIAN FLAVOURS: Please keep FROZEN right away if it will not be consumed immediately. -It will last outside at room temp for an hour max since we don't add preservatives in our fresh durian cakes -If the item will be consumed at a later time of the day, please keep it inside the freezer and thaw at least an hour before cake slicing To preserve the cake longer, you may keep it inside the freezer and it will last up to 3 days for both non-durian and durian products.
    Emicakes Singapore
  • FAQ

    Is this the same product sold in your shops?

    Some items are the same with those in our shops and most are exclusively available in Qoo10 only.
    Emicakes Singapore
  • FAQ

    Collection / Redemption

    No need to call outlets before redemption. Just head down to the outlet on the date that you have chosen upon purchase. You may redeem your products by showing your e-ticket through your mobile app. You may also ask someone to collect on your behalf provided that you pass a printed e-ticket voucher.
    Emicakes Singapore
  • FAQ

    Halal or Vegetarian

    We are not HALAL certified, but we DO NOT use any pork, lard or alcohol in any of our products. Our products are not meant for strict vegetarians due to egg and dairy ingredients.
    Emicakes Singapore
  • FAQ

    Eggless Options

    If you do not see the word "Eggless", this means that we used eggs in this cake. Eggless options are available for order in Qoo10 but subject to availability. To order other eggless cakes, please call 67496782 or email sales@emicakes.com.sg
    Emicakes Singapore
  • FAQ

    May I request to write wordings on my cake?

    YES. For wording requests, please choose "Wording" under Add-On selection for a minimal top-up of $0.80. Afterwards, please indicate the wording that you would like us to write under memo or by writing to us in Qpost. Due to overwhelming orders, please note that wording request with corresponding top-up of $0.80 for wording add-on will only be entertained. Those without the top-up will automatically be given a Happy Birthday tag for FREE. :)
    Emicakes Singapore
  • FAQ

    May I request to write wordings on my cake?

    YES. For wording requests, please choose "Wording" under Add-On selection for a minimal top-up of $0.80. Afterwards, please indicate the wording that you would like us to write under "Wording/Card Message". Due to overwhelming orders, please note that wording request with corresponding top-up of $0.80 for wording add-on will only be entertained. Those without the top-up will automatically be given a Happy Birthday tag for FREE. :)
    Emicakes Singapore
  • FAQ

    Change of Collection Details (Outlet or Date)

    If you want to change date or collection point, please leave us a message through Qpost or by calling our HQ. There may be delays in answering of Qpost enquiries due to overwhelming enquiries from the latest time sales. Please do not call our outlets to avoid missing out on your request.
    Emicakes Singapore
  • Answered
    Question
    do_******* 2019-06-03
    Answer
    Private Enquiry
    Emicakes Singapore 2019-06-04
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    tai******* 2019-05-23
    Answer
    Good day!
    Apologies for the delay in response. However, we are unable to do same day collection for our cakes as we need time to prepare and send the cake to the shop. So sorry for this!
    Emicakes Singapore 2019-05-24
  • Answered
    Question
    pau******* 2019-05-22
    Answer
    Good day! Unfortunately, Qoo10 can only show delivery dates until 14 days from now only. If you want, you may order now and we can change for you closer to the delivery date. We can only change the date 10 days prior to your chosen date. Thank you! :)
    Emicakes Singapore 2019-05-23
    Question
    Ai ya now I Wan to order become no free delivery already. I got delayed Becos waiting for your reply abt the delivery date. What can u do abt tis?
    Answer
    Apologies for that. You can proceed to order and we'll refund the shipping fee to you since delay was on our end. Just provide us with your order number. :)
    Question
    OK great thanks
    Answer
    You're welcome! :)
  • Answered
    Question
    hap******* 2019-05-22
    Answer
    Good day! We are happy to let you know that we are not using gelatine in our Mango Mousse cake :) Thank you!
    Emicakes Singapore 2019-05-23
  • Answered
    Question
    hap******* 2019-05-22
    Answer
    Good day! We are happy to let you know that we are not using gelatine in our Mango Mousse cake :) Thank you!
    Emicakes Singapore 2019-05-23
  • Answered
    Question
    TER******* 2019-01-25
    Answer
    Hi! Apologies for the confusion. You may also select WCP on the 10th :)
    Emicakes Singapore 2019-01-26
  • Answered
    Question
    cou******* 2019-01-16
    Answer
    Private Enquiry
    Emicakes Singapore 2019-01-18
  • Answered
    Question
    sul******* 2019-01-15
    Question
    Hi seller, realised that you have removed the date for 4th Feb. As I need the cake on 5th Feb for my son's birthday, may I know if I receive the cake on 3rd will the cake becomes spoil when we eat it on 5th?
    Question
    Hi seller, realised that you have removed the date for 4th Feb. As I need the cake on 5th Feb for my son's birthday, may I know if I receive the cake on 3rd will the cake becomes spoil when we eat it on 5th?
    Answer
    On Qpost : Hi! You may keep your cake in the freezer (still inside the box) for up to 3 days. Please defrost it around 2 hours before cake cutting by placing your cake in the fridge. Thank you! :)
    Emicakes Singapore 2019-01-17
Ask Question
Address
5 KAKI BUKIT ROAD 1 #05-03 Eunos Technolink
Available during
MON~SAT: 8:00am ~ 5:00pm (Customer Service and Inquires' replies UNAVAILABLE on weekends) SUN & PH: CLOSED

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