Emicakes Singapore
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[Emicakes]  Box of 6 Pcs D24 Fantasy Puffs is back .Made with fresh D24 Durian
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Emicakes[Emicakes] Box of 6 Pcs D24 Fantasy Puffs is back .Made with fresh D24 Durian


Customer who recommended this item
317
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$36.80 in a cart.
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (189)

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Customer Review (141)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 02, 2019 wei*** (SG SG)
Highly Recommend Apr 30, 2019 bft*** (SG SG)
Highly Recommend Apr 27, 2019 ali*** (SG SG)
Recommend Apr 25, 2019 ysc*** (SG SG)
Highly Recommend Apr 20, 2019 joy*** (SG SG)
Not Recommend Apr 19, 2019 ani*** (SG SG)
Recommend Apr 18, 2019 may*** (SG SG)
Highly Recommend Apr 17, 2019 ang*** (SG SG)
Highly Recommend Apr 16, 2019 PEC*** (SG SG)
Highly Recommend Apr 16, 2019 wcc*** (SG SG)

Item Q&A(25)

Status
Question & Answer
  • FAQ

    How to order?

    1. Select your preferred Shipping Rate: QX Quick delivery or Store Pick-Up 2. For QX Quick delivery: If you select QX Quick delivery, a pop-up will appear with the available delivery dates and time slots. You may choose your preferred schedule accordingly. Under the collection outlet and date, please choose QX for both options. 3. For Store Pick-Up: If you select Store Pick-Up, you may choose your preferred redemption outlet and date from the drop down. Please note that it is important to select the correct shipping rate before selecting the options from the drop down.
    Emicakes Singapore
  • FAQ

    Peak Period Block Off Dates

    There will be no redemption from 10-12 May in our outlets due to the peak season. 10-11 May is available in our HQ. Our apologies for the inconvenience.
    Emicakes Singapore
  • FAQ

    Storage Instructions

    1. FOR NON-DURIAN FLAVOURS: -It may last outside at room temp for around 4 hours max -For within the day consumption, we recommend to keep your cake inside the chiller. 2. FOR DURIAN FLAVOURS: Please keep FROZEN right away if it will not be consumed immediately. -It will last outside at room temp for an hour max since we don't add preservatives in our fresh durian cakes -If the item will be consumed at a later time of the day, please keep it inside the freezer and thaw at least an hour before cake slicing To preserve the cake longer, you may keep it inside the freezer and it will last up to 3 days for both non-durian and durian products.
    Emicakes Singapore
  • FAQ

    Is this the same product sold in your shops?

    Some items are the same with those in our shops and most are exclusively available in Qoo10 only.
    Emicakes Singapore
  • FAQ

    Collection / Redemption

    No need to call outlets before redemption. Just head down to the outlet on the date that you have chosen upon purchase. You may redeem your products by showing your e-ticket through your mobile app. You may also ask someone to collect on your behalf provided that you pass a printed e-ticket voucher.
    Emicakes Singapore
  • FAQ

    Halal or Vegetarian

    We are not HALAL certified, but we DO NOT use any pork, lard or alcohol in any of our products. Our products are not meant for strict vegetarians due to egg and dairy ingredients.
    Emicakes Singapore
  • FAQ

    Eggless Options

    If you do not see the word "Eggless", this means that we used eggs in this cake. Eggless options are available for order in Qoo10 but subject to availability. To order other eggless cakes, please call 67496782 or email sales@emicakes.com.sg
    Emicakes Singapore
  • FAQ

    May I request to write wordings on my cake?

    YES. For wording requests, please choose "Wording" under Add-On selection for a minimal top-up of $0.80. Afterwards, please indicate the wording that you would like us to write under memo or by writing to us in Qpost. Due to overwhelming orders, please note that wording request with corresponding top-up of $0.80 for wording add-on will only be entertained. Those without the top-up will automatically be given a Happy Birthday tag for FREE. :)
    Emicakes Singapore
  • FAQ

    Change of Collection Details (Outlet or Date)

    If you want to change date or collection point, please leave us a message through Qpost or by calling our HQ. There may be delays in answering of Qpost enquiries due to overwhelming enquiries from the latest time sales. Please do not call our outlets to avoid missing out on your request.
    Emicakes Singapore
  • Answered
    Question
    tru******* 2019-05-16
    Answer
    Hi!
    Apologies but we have temporarily discontinued the puffs to make way for new and exciting flavours.. Pls stay-tuned for new puffs by the end of the month. If you'll need the durian puffs urgently, we do have Ultimate D24 puffs available for purchase in our shops. Thank you!
    Emicakes Singapore 2019-05-16
  • Answered
    Question
    jes******* 2019-04-07
    Answer
    Hi!
    Yes, you may redeem your items thru your mobile voucher. Our staff will just need to confirm your e-tickets from your phone :)
    Emicakes Singapore 2019-04-09
    Question
    Ok noted with thanks
    Answer
    You are welcome! :)
  • Answered
    Question
    Pin******* 2019-03-31
    Answer
    Hi!

    We will check with Qoo10 and get back to you again. Thank you! :)
    Emicakes Singapore 2019-04-01
  • Answered
    Question
    Xiu******* 2019-03-28
    Answer
    Private Enquiry
    Emicakes Singapore 2019-03-28
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    Private Enquiry
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  • Answered
    Question
    ale******* 2019-03-28
    Answer
    Hi there! We went through the order process and there was no shipping fee charged in the cart. If you have other items in your cart, we suggest that you clear your cart first, as per Qoo10’s instructions, as the shipping fee may be coming from other shops. Let us know if this solves the problem or if you still encounter the same issue. Thanks! :)
    Emicakes Singapore 2019-03-30
  • Answered
    Question
    jol******* 2019-03-27
    Answer
    Private Enquiry
    Emicakes Singapore 2019-03-28
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    Private Enquiry
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    Private Enquiry
  • Answered
    Question
    ale******* 2019-03-26
    Answer
    Hi! Apologies but the nearest one will be at Bukit Batok central. At Blk 636 :)
    Emicakes Singapore 2019-03-27
    Question
    Ok.thanks.
    Answer
    You’re welcome! :)
  • Answered
    Question
    ale******* 2019-03-26
    Question
    Hi do advise the size of your puff in cm and How long can we keep?thanks.
    Answer
    Apologies for missing out on your enquiry! You may keep for up to 3 days in the freezer and only within the day if in the fridge. Dimensions are as follows:

    Diameter: approx 4.5-5cm
    height: approx 2.8-3cm

    Thanks! :)
    Emicakes Singapore 2019-03-28
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5 KAKI BUKIT ROAD 1 #05-03 Eunos Technolink
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MON~SAT: 8:00am ~ 5:00pm (Customer Service and Inquires' replies UNAVAILABLE on weekends) SUN & PH: CLOSED

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