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Crystal Birds Nest With American Ginseng 6 x 150ml CNY SALE!
32 items sold
43.9

Emperor BrandCrystal Birds Nest With American Ginseng 6 x 150ml CNY SALE!


Customer who recommended this item
229
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller May 23, 2017
Expired Evouchers Seller Feb 07, 2017
Combine Shipping & Tips To You Seller Jul 05, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (125)

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Customer Review (182)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 09, 2019 sun*** (SG SG)
Highly Recommend Feb 04, 2019 Jai*** (SG SG)
Highly Recommend Jan 24, 2019 tri*** (SG SG)
Highly Recommend Jan 21, 2019 koh*** (SG SG)
Highly Recommend Jan 21, 2019 jac*** (SG SG)
Highly Recommend Jan 21, 2019 jow*** (SG SG)
Highly Recommend Jan 21, 2019 jw9*** (SG SG)
Highly Recommend Jan 21, 2019 ann*** (SG SG)
Highly Recommend Jan 20, 2019 fio*** (SG SG)
Highly Recommend Jan 19, 2019 cha*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • Notice

    Evouchers Validity Period - 21 Days

    Dear Customers,

    Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Expired Evouchers

    Dear Customers,

    Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Combine Shipping & Tips To You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
    Example
    1st item Shipping rate Qxpress
    2nd item Shipping rate Qxpress
    3rd item Shipping rate Qxpress
    4th item Shipping rate Qxpress
    5th item Shipping rate Qxpress
    -Qxpress is NOT OBLIGATED to call before arrival.


    Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
    We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
    Emperor Brand
  • Notice

    Return & Exchange Policy (Food category)

    - Submission of claims -
    Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

    - Any shortage of item or wrong item received -
    a)Provide picture of the item contents within the parcel package
    b)Shipping fee will be incurred from seller end.

    - Expired item -
    Produce foul smell or having visible deterioration of the item.
    Provide picture of the deteriorating part of the item.
    Shipping fee will be incurred from seller end.

    - How to submit return or exchange from the buyer's end? -
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

    We will assess the claim issue with the provided picture and inform on the progress.
    Emperor Brand
  • Answered
    Question
    jes******* 2018-12-19
    Answer
    Dear Customer,

    Should you select Seller Delivery, it will be 2 to 3 working days and 3 to 5 working days for Qxpress Delivery.

    Do indicate your requested delivery date should you select Seller Delivery.

    Thank you.
    Emperor Brand 2018-12-19
    Question
    Hi seller yr this offer is free delivery fm QX cant choose.. Photo attached!
    Answer
    Dear Customer,

    Please write in memo about your request and we will try to arrange accordingly.

    Thank you.
    Question
    Thanks alots seller!
    Question
    By the way if i order now n self collection at yr paya labar side today is it ok?
    Question
    And is bus number 43 & 80 can reach yr place ?
    Question
    Can help mi check what bus number can reach yr place?
    Answer
    Dear Customer,

    Yes. Both bus 80 and 43 will reach the nearest bus stop.

    You may contact our colleague,Meilin at 96488809 before you go down for collection.

    Thank you.
    Question
    Thanks for yr respond.. I already order fm Q0010 and went down to china town to collected. Thank you & Blessed Christmasto you!
    Answer
    Dear Customer,

    Noted and wish you a very Happy Christmas !

    Thank you.
    Question
    Thank you & Blessed Christmas to you and yr family!
    Answer
    Dear Customer,

    You are welcomed !
  • Answered
    Question
    ali******* 2018-11-14
    Answer
    Dear Customer,

    Kindly advise which concentrated bird's nest that you are referring to ?

    Thank you.
    Emperor Brand 2018-11-14
    Question
    Imperial Golden Bird Nest 150ml +
    Premium Conc Silver Bird Nest 150ml +
    Crystal Birdnest 150ml
    Answer
    Dear Customer,

    Except for Crystal Bird's Nest with American Ginseng, both our Premium Concentrated Silver Bird's Nest and Imperial Golden Bird's Nest are made of 100% pure bird's nest.

    Thank you.
    Question
    Hi Seller, What's the difference betweent Imperial Concentrated Silver Bird's Nest 150ml and Premium Concentrated Silver Bird's Nest 150ml? Are both concentrated with little water content in it?
    Thanks and regards,
    Answer
    Dear Customer,

    Imperial Concentrated Silver Bird's Nest is made of 1 whole piece of bird's nest with water while Premium Concentrated Bird's Nest is made of Small Strip & pieces of bird's nest and is fully concentrated with little water.

    Thank you.
    Question
    The Imperial Concentrated Silver Bird's Nest is not as concetrated as the Premium Concentrated Bird's Nest ?
    Answer
    Dear Customer,

    Yes. The Imperial Concentrated Silver Bird's Nest is not as concentrated as the Premium Concentrated Bird's Nest. The unique point about the Imeperial Concentrated Silver Bird's Nest is , it is made of a full complete piece of bird's nest in it's original shape. Very presentable when served.

    Thank you.
    Question
    Hi Seller, I have bought 2 bottles of this concentrated birdnest. And I tried taking 2 nights before I sleep. I realised after taking it, I couldn't sleep. I don't usually have this issues when I take other birdnest.
    Answer
    Dear Customer,

    You might need to let your body get adapt to it as we do not add anything ingredients that will caused such issues, except pure bird's nest.

    Everyone's body react differently. Do monitor your response after a while.

    Thank you.
  • Answered
    Question
    blu******* 2018-08-22
    Answer
    Dear Customer,

    We are sorry in the delay due to some reporting error. Your order will be pick up by Qxpress today and they will start delivery on 24/8/2018 Fri.

    Thank you.
    Emperor Brand 2018-08-23
  • Answered
    Question
    Mel******* 2018-06-24
    Answer
    Dear Customer,

    Yes. Crystal Bird's Nest contains sugar. For sugar free bird's nest, may refer to below link:

    https://www.qoo10.sg/g/431417165

    Thank you.
    Emperor Brand 2018-06-24
  • Answered
    Question
    joy******* 2018-06-05
    Answer
    Dear Customer,

    The estimated percentage as below:

    55% Bird's Nest 45% Collagen.

    Thank you.
    Emperor Brand 2018-06-07
  • Answered
    Question
    app******* 2018-04-22
    Answer
    Dear Customer,

    Kindly be informed the sales price has been revised.

    Thank you.
    Emperor Brand 2018-04-23
  • Answered
    Question
    lou******* 2018-04-21
    Answer
    Dear Customer,

    Yes. This is a limited time offer of free delivery for this product.

    Thank you.
    Emperor Brand 2018-04-21
  • Answered
    Question
    hiu******* 2018-04-20
    Answer
    Dear Customer,

    Expiry is 9/2020.

    Thank you.
    Emperor Brand 2018-04-20
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Policy & Notice
How to Return/Exchange