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He Tian Giant Red Dates - Giant Jujube 500gm ** BUY 1 FREE 1!! 500gm + 500gm
288 items sold
8.1

Emperor BrandHe Tian Giant Red Dates - Giant Jujube 500gm ** BUY 1 FREE 1!! 500gm + 500gm


Customer who recommended this item
467
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller May 23, 2017
Expired Evouchers Seller Feb 07, 2017
Combine Shipping & Tips To You Seller Jul 05, 2016
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description He Tian Giant Rd Dates (Giant Jujube)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (315)

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Customer Review (208)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 10, 2019 des*** (SG SG)
Recommend Feb 10, 2019 des*** (SG SG)
Highly Recommend Feb 09, 2019 ade*** (SG SG)
Highly Recommend Feb 08, 2019 tzo*** (SG SG)
Highly Recommend Feb 07, 2019 mic*** (SG SG)
Recommend Feb 07, 2019 Lil*** (SG SG)
Highly Recommend Feb 04, 2019 che*** (SG SG)
Highly Recommend Feb 03, 2019 ops*** (SG SG)
Highly Recommend Feb 03, 2019 may*** (SG SG)
Recommend Feb 03, 2019 joc*** (SG SG)

Item Q&A(25)

Status
Question & Answer
  • Notice

    Evouchers Validity Period - 21 Days

    Dear Customers,

    Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Expired Evouchers

    Dear Customers,

    Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Combine Shipping & Tips To You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
    Example
    1st item Shipping rate Qxpress
    2nd item Shipping rate Qxpress
    3rd item Shipping rate Qxpress
    4th item Shipping rate Qxpress
    5th item Shipping rate Qxpress
    -Qxpress is NOT OBLIGATED to call before arrival.


    Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
    We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
    Emperor Brand
  • Notice

    Return & Exchange Policy (Food category)

    - Submission of claims -
    Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

    - Any shortage of item or wrong item received -
    a)Provide picture of the item contents within the parcel package
    b)Shipping fee will be incurred from seller end.

    - Expired item -
    Produce foul smell or having visible deterioration of the item.
    Provide picture of the deteriorating part of the item.
    Shipping fee will be incurred from seller end.

    - How to submit return or exchange from the buyer's end? -
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

    We will assess the claim issue with the provided picture and inform on the progress.
    Emperor Brand
  • Answered
    Question
    sib******* 2019-02-14
    Answer
    Dear Customer,

    We are sorry about that. For redemption of stock:
    1) we do advise you to contact the retail to reserve stock before you proceed down
    2) in any case when voucher expired due to no stock situation, we can will honor the voucher
    3) we can confirm your voucher prior to expiry in the case of waiting for new stock for your collection

    Do advise how can we assist you from here ?

    Thank you.
    Emperor Brand 2019-02-15
  • Answered
    Question
    drt******* 2019-01-30
    Answer
    Private Enquiry
    Emperor Brand 2019-01-30
  • Answered
    Question
    cor******* 2019-01-24
    Answer
    Private Enquiry
    Emperor Brand 2019-01-24
  • Answered
    Question
    cha******* 2019-01-23
    Answer
    Dear Customer,

    We will normally close early on eve of CNY and reopen on the 3rd day of CNY.

    Thank you.
    Emperor Brand 2019-01-24
  • Answered
    Question
    tia******* 2019-01-22
    Answer
    Dear Customer,

    Kindly go into your Qoo10 account to cancel and reorder again.

    Thank you.
    Emperor Brand 2019-01-23
  • Answered
    Question
    tia******* 2019-01-22
    Answer
    Dear Customer,

    The phone number is 6533 5633.

    Thank you.
    Emperor Brand 2019-01-23
  • Answered
    Question
    Lil******* 2019-01-22
    Answer
    Dear Customer,

    Yes, provided that your payment has completed and the stock is available at retail.

    We would recommend you to call the outlet to reserve your order before you proceed down for collection.

    Thank you.
    Emperor Brand 2019-01-22
  • Answered
    Question
    Mel******* 2019-01-15
    Answer
    Private Enquiry
    Emperor Brand 2019-01-16
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Policy & Notice
How to Return/Exchange