Emperor Brand
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POWER MINISHOP RATE 90%
Premium Grade A Eel Fishmaw 250gm!! BUY 2 EXTRA $1 DISCOUNT
61 items sold
5.70

Emperor BrandPremium Grade A Eel Fishmaw 250gm!! BUY 2 EXTRA $1 DISCOUNT


Customer who recommended this item
906
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$134.50 in a cart.
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Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller May 23, 2017
Expired Evouchers Seller Feb 07, 2017
Combine Shipping & Tips To You Seller Jul 05, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Premium Grade A fried Fish Eel 250gm.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (503)

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Customer Review (874)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 17, 2019 sud*** (SG SG)
Highly Recommend Feb 05, 2019 all*** (SG SG)
Highly Recommend Feb 03, 2019 rj_*** (SG SG)
Highly Recommend Feb 03, 2019 hya*** (SG SG)
Recommend Feb 03, 2019 joc*** (SG SG)
Highly Recommend Feb 02, 2019 cho*** (SG SG)
Highly Recommend Feb 02, 2019 eli*** (SG SG)
Highly Recommend Jan 31, 2019 sky*** (SG SG)
Recommend Jan 30, 2019 Ely*** (SG SG)
Highly Recommend Jan 29, 2019 bab*** (SG SG)

Item Q&A(40)

Status
Question & Answer
  • Notice

    Evouchers Validity Period - 21 Days

    Dear Customers,

    Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Expired Evouchers

    Dear Customers,

    Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Combine Shipping & Tips To You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
    Example
    1st item Shipping rate Qxpress
    2nd item Shipping rate Qxpress
    3rd item Shipping rate Qxpress
    4th item Shipping rate Qxpress
    5th item Shipping rate Qxpress
    -Qxpress is NOT OBLIGATED to call before arrival.


    Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
    We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
    Emperor Brand
  • Notice

    Return & Exchange Policy (Food category)

    - Submission of claims -
    Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

    - Any shortage of item or wrong item received -
    a)Provide picture of the item contents within the parcel package
    b)Shipping fee will be incurred from seller end.

    - Expired item -
    Produce foul smell or having visible deterioration of the item.
    Provide picture of the deteriorating part of the item.
    Shipping fee will be incurred from seller end.

    - How to submit return or exchange from the buyer's end? -
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

    We will assess the claim issue with the provided picture and inform on the progress.
    Emperor Brand
  • Answered
    Question
    cha******* 2019-02-19
    Answer
    Private Enquiry
    Emperor Brand 2019-02-19
  • Answered
    Question
    wan******* 2019-01-25
    Answer
    Private Enquiry
    Emperor Brand 2019-01-25
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jjl******* 2018-12-10
    Answer
    Dear Customer,

    The current batch expiry is 12/2019.

    Thank you.
    Emperor Brand 2018-12-10
  • Answered
    Question
    cou******* 2018-07-07
    Answer
    Dear Customer,

    Expiry is 12/2019.

    Thank you.
    Emperor Brand 2018-07-07
  • Answered
    Question
    jjl******* 2018-03-28
    Answer
    Dear Customer,

    We are sorry that our Thomson Plaza branch is no longer available for collection.

    You may collect your orders from below locations:

    Chinatown Point
    Daily 10am to 10pm
    Tel: 6533 5633

    Morningstar Centre
    Mon to Fri 10am to 6pm
    Sat 10am to 1pm
    Tel : 6713 4567

    Thank you.
    Emperor Brand 2018-03-28
  • Answered
    Question
    jan******* 2018-02-19
    Answer
    Dear Customer,

    Kindly advise whether your self collection is referring to Store Pick up option under Seller Delivery option at the top of the listing instead of the self collection venue selection at the drop down box ?

    Do make sure Store Pickup selection is selected before you select store pickup location at the drop down box.

    Should the above are correct and error still persist, do contact Qoo10 directly for immediate assistance.

    Thank you.
    Emperor Brand 2018-02-22
  • Answered
    Question
    pix******* 2018-01-23
    Answer
    Dear Customer,

    $8.80 is for 1 pkt. If purchase 2 packets, will free x1 bottle Gui Ling Gao.

    Thank you.
    Emperor Brand 2018-01-23
    Question
    But on your page, only got 1 option i.e. 250gmx2 for $8.80. I am confused. Please check your page and advise again. Thanks.
    Answer
    Dear Customer,

    We are sorry for the error. Our Marketing team has admended the mistake.

    Thank you.
  • Answered
    Question
    eil******* 2018-01-23
    Answer
    Dear Customer,

    Thank you for your interest in our promotion.Will feedback to our Marketing Team.

    Thank you.
    Emperor Brand 2018-01-23
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Address
MORNINGSTAR CENTRE 12 NEW INDUSTRIAL ROAD #03-01
Available during
MON~FRI : 10:00am ~6:00pm SAT : 10:00am ~ 1:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange