Emperor Brand
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Special Promo! Organic Chestnut 150gm! Bundle of 5 Offer!!
9 items sold
7.90

Emperor BrandSpecial Promo! Organic Chestnut 150gm! Bundle of 5 Offer!!

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Customer who recommended this item
720
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller May 23, 2017
Expired Evouchers Seller Feb 07, 2017
Combine Shipping & Tips To You Seller Jul 05, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (386)

Customer Review (790)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 26, 2018 hap***
Highly Recommend Jul 25, 2018 yok***
Recommend Jul 14, 2018 tai***
Highly Recommend Jun 23, 2018 blu***
Highly Recommend Jun 16, 2018 yv.***
Highly Recommend Jun 04, 2018 Hod***
Recommend May 27, 2018 bla***
Highly Recommend May 23, 2018 reb***
Recommend Apr 26, 2018 jog***
Highly Recommend Mar 15, 2018 cth***

Item Q&A(27)

Status
Question & Answer
  • Notice

    Evouchers Validity Period - 21 Days

    Dear Customers,

    Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Expired Evouchers

    Dear Customers,

    Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Combine Shipping & Tips To You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
    Example
    1st item Shipping rate Qxpress
    2nd item Shipping rate Qxpress
    3rd item Shipping rate Qxpress
    4th item Shipping rate Qxpress
    5th item Shipping rate Qxpress
    -Qxpress is NOT OBLIGATED to call before arrival.


    Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
    We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
    Emperor Brand
  • Notice

    Return & Exchange Policy (Food category)

    - Submission of claims -
    Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

    - Any shortage of item or wrong item received -
    a)Provide picture of the item contents within the parcel package
    b)Shipping fee will be incurred from seller end.

    - Expired item -
    Produce foul smell or having visible deterioration of the item.
    Provide picture of the deteriorating part of the item.
    Shipping fee will be incurred from seller end.

    - How to submit return or exchange from the buyer's end? -
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

    We will assess the claim issue with the provided picture and inform on the progress.
    Emperor Brand
  • Answered
    Question
    dep******* 2018-08-01
    Question
    and Will expiry?
    Answer
    Dear Customer,

    Thank you for your interest in our product.

    We regret to inform you that our supplier do not have stock available for the 150gm packing at the moment, therefore, we will not restock till new stock arrive.

    Thank you.
    Emperor Brand 2018-08-01
    Question
    Likely to be when? This or next month?
    Answer
    Dear Customer,

    We are sorry that there is no confirmation from supplier side yet.

    Thank you.
  • Answered
    Question
    jog******* 2018-04-12
    Answer
    Dear Customer,

    Yes. The bundle is 3 x 300gm.

    The packing of 300gm is exactly the same as the 150gm, just bigger in size.

    It is without shell and ready to eat.

    Expiry date 3/2019.

    Thank you.
    Emperor Brand 2018-04-12
    Question
    If I buy 10packs do I have 1 free?
    Do u have a later expiry date?
    Thank you.
    Answer
    Dear Customer,

    We are sorry that the bundle special if for 3, so, you might want to buy 9 instead and it is already on offer and we are not able to accomodate another free.

    The expiry are all the same for this batch.

    Thank you.
  • Answered
    Question
    Bev******* 2018-03-23
    Answer
    Dear Customer,

    The current batch expiry date is 4/2018.

    Thank you.
    Emperor Brand 2018-03-23
  • Answered
    Question
    slf******* 2017-11-19
    Answer
    Dear Customer,

    There is still 20 sets of 5 x Organic Chestnut = $100 packets stock available. Do you need more than this ?

    Please advise before we will feedback to Marketing team.

    Thank you.
    Emperor Brand 2017-11-20
    Question
    Hopefully, the stock balance is adequate for demand on Black Friday Sale.
    Answer
    Dear Customer,

    Thank you for the feedback.

    Have a nice day.
  • Answered
    Question
    liq******* 2017-11-18
    Answer
    Dear Customer,

    The expiry date for this batch is April 2018.

    Thank you.
    Emperor Brand 2017-11-18
  • Answered
    Question
    bab******* 2017-09-21
    Answer
    Dear Customer,

    Expiry date for this batch of Organic Chestnut is Apr 2018.

    Thank you.
    Emperor Brand 2017-09-22
  • Answered
    Question
    sak******* 2017-09-18
    Answer
    Dear Customer,

    Thank you for your feedback. We have updated our quantity and you may go ahead to make your purchase.

    Please note that the special promotion price is for bundle of 5 packets and no further free packet will be given.

    Thank you.
    Emperor Brand 2017-09-18
  • Answered
    Question
    bab******* 2017-06-15
    Answer
    Dear Customer, kindly call the outlet you wished to pick up from so that they can put aside for you. Thanks
    Emperor Brand 2017-06-21
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