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Dear Customers,Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.Refunds will not be applicable for expired evouchers.Thank you.
Dear Customers,Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.Refunds will not be applicable for expired evouchers.Thank you.
- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cartExample1st item Shipping rate Qxpress2nd item Shipping rate Qxpress3rd item Shipping rate Qxpress4th item Shipping rate Qxpress5th item Shipping rate Qxpress-Qxpress is NOT OBLIGATED to call before arrival.Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
One time admin fee charge of $5 will be applicable for request on the following changes. Fee Charge is effective from 26 April 2016 onward.* Customer would like to change their 'Store Pick Up' order to 'Delivery' order. Admin Fee does not include the addition delivery charge to be beared by customer for delivery.* Customer would like to change their 'Seller Delivery/ Qxpress' order to 'Store Pick Up' order.* Customer would like to request for goods transfer from specific outlet to specific outlet.We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one
- Submission of claims -Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item- Any shortage of item or wrong item received -a)Provide picture of the item contents within the parcel packageb)Shipping fee will be incurred from seller end.- Expired item -Produce foul smell or having visible deterioration of the item.Provide picture of the deteriorating part of the item.Shipping fee will be incurred from seller end.- How to submit return or exchange from the buyer's end? -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'- Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.We will assess the claim issue with the provided picture and inform on the progress.
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have not tried, hope is nice
Type:3 x Organic Chestnut 300gm(+S$2.60)
1st time came across bigger packs. Didn't get to see selling elsewhere.
Thank You very much :) Good Product :)
Type:5 x Organic Chestnut 150gm
Usually sweet and good. Worth to buy.
Easy redemption, fuss free collection.
Hi seller,May I inquire 1 pack of Organic Chestnut is it 300gm?The one u selling is it for bundle of 3 packs of Organic Chestnut 300gm = 3 x 300gm = 900gm?U have photo to show?Is the pack with shell or unshell?Expiry date?Thank you.
Dear Customer,Yes. The bundle is 3 x 300gm.The packing of 300gm is exactly the same as the 150gm, just bigger in size. It is without shell and ready to eat.Expiry date 3/2019.Thank you.
If I buy 10packs do I have 1 free?Do u have a later expiry date?Thank you.
Dear Customer,We are sorry that the bundle special if for 3, so, you might want to buy 9 instead and it is already on offer and we are not able to accomodate another free.The expiry are all the same for this batch.Thank you.
Hi,can i know what is the expiry date?Thank you.
Dear Customer,The current batch expiry date is 4/2018.Thank you.
The current stock is running low, please replenish stock.
Dear Customer,There is still 20 sets of 5 x Organic Chestnut = $100 packets stock available. Do you need more than this ?Please advise before we will feedback to Marketing team.Thank you.
Hopefully, the stock balance is adequate for demand on Black Friday Sale.
Dear Customer,Thank you for the feedback.Have a nice day.
I intend to buy more could you advice on the expiry date thanks
Dear Customer,The expiry date for this batch is April 2018.Thank you.
Hi can advise expiry date for the chestnuts?
Dear Customer,Expiry date for this batch of Organic Chestnut is Apr 2018.Thank you.
Hi, you have insufficeint amount for me to purchase. Will you restock with similar promotion deals? is it buy 20 packs free 2 more?
Dear Customer,Thank you for your feedback. We have updated our quantity and you may go ahead to make your purchase.Please note that the special promotion price is for bundle of 5 packets and no further free packet will be given.Thank you.
Hi, I had ordered 20 packs of chestnut...can I come to any of ur outlet for self collect & do I need to call before hand?
Dear Customer, kindly call the outlet you wished to pick up from so that they can put aside for you. Thanks
When is the expiry date?
Dear Customer,Expiry Date 04/2018, thanks.
There isn’t any posted question about item.