Emperor Brand
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POWER MINISHOP RATE 90%
Special Promo! Organic Chestnut 150gm! Bundle of 5 Offer!!
7.90

Emperor BrandSpecial Promo! Organic Chestnut 150gm! Bundle of 5 Offer!!

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Customer who recommended this item
713 (Based on 784 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller 2017-05-23
Expired Evouchers Seller 2017-02-07
Combine Shipping & Tips To You Seller 2016-07-05
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (383)

Customer Review (784)

Customer Review board
Rating Feedback Date Written by
Recommend May 27, 2018 bla***
Highly Recommend May 23, 2018 reb***
Recommend Apr 26, 2018 jog***
Highly Recommend Mar 15, 2018 cth***
Highly Recommend Mar 08, 2018 jan***
Netural Mar 05, 2018 mic***
Highly Recommend Feb 24, 2018 cha***
Recommend Feb 21, 2018 bug***
Highly Recommend Feb 18, 2018 tai***
Highly Recommend Feb 12, 2018 mez***

Item Q&A(26)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers,

Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

Refunds will not be applicable for expired evouchers.

Thank you.


Notice
Seller

Dear Customers,

Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

Refunds will not be applicable for expired evouchers.

Thank you.


Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
Example
1st item Shipping rate Qxpress
2nd item Shipping rate Qxpress
3rd item Shipping rate Qxpress
4th item Shipping rate Qxpress
5th item Shipping rate Qxpress
-Qxpress is NOT OBLIGATED to call before arrival.


Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

One time admin fee charge of $5 will be applicable for request on the following changes. Fee Charge is effective from 26 April 2016 onward.

* Customer would like to change their 'Store Pick Up' order to 'Delivery' order.
Admin Fee does not include the addition delivery charge to be beared by customer for delivery.
* Customer would like to change their 'Seller Delivery/ Qxpress' order to 'Store Pick Up' order.
* Customer would like to request for goods transfer from specific outlet to specific outlet.

We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one

Notice
Seller

- Submission of claims -
Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

- Any shortage of item or wrong item received -
a)Provide picture of the item contents within the parcel package
b)Shipping fee will be incurred from seller end.

- Expired item -
Produce foul smell or having visible deterioration of the item.
Provide picture of the deteriorating part of the item.
Shipping fee will be incurred from seller end.

- How to submit return or exchange from the buyer's end? -
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

- Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

We will assess the claim issue with the provided picture and inform on the progress.

Answered
2018-04-12
jog*******
User

Hi seller,

May I inquire 1 pack of Organic Chestnut is it 300gm?
The one u selling is it for bundle of 3 packs of Organic Chestnut 300gm = 3 x 300gm = 900gm?

U have photo to show?
Is the pack with shell or unshell?
Expiry date?

Thank you.

User

Dear Customer,

Yes. The bundle is 3 x 300gm.

The packing of 300gm is exactly the same as the 150gm, just bigger in size.

It is without shell and ready to eat.

Expiry date 3/2019.

Thank you.

User

If I buy 10packs do I have 1 free?
Do u have a later expiry date?
Thank you.

User

Dear Customer,

We are sorry that the bundle special if for 3, so, you might want to buy 9 instead and it is already on offer and we are not able to accomodate another free.

The expiry are all the same for this batch.

Thank you.

Answered
2018-03-23
Bev*******
User

Hi,

can i know what is the expiry date?
Thank you.

User

Dear Customer,

The current batch expiry date is 4/2018.

Thank you.

Answered
2017-11-19
slf*******
User

The current stock is running low, please replenish stock.

User

Dear Customer,

There is still 20 sets of 5 x Organic Chestnut = $100 packets stock available. Do you need more than this ?

Please advise before we will feedback to Marketing team.

Thank you.

User

Hopefully, the stock balance is adequate for demand on Black Friday Sale.

User

Dear Customer,

Thank you for the feedback.

Have a nice day.

Answered
2017-11-18
liq*******
User

I intend to buy more could you advice on the expiry date thanks

User

Dear Customer,

The expiry date for this batch is April 2018.

Thank you.

Answered
2017-09-21
bab*******
User

Hi can advise expiry date for the chestnuts?

User

Dear Customer,

Expiry date for this batch of Organic Chestnut is Apr 2018.

Thank you.

Answered
2017-09-18
sak*******
User

Hi, you have insufficeint amount for me to purchase. Will you restock with similar promotion deals? is it buy 20 packs free 2 more?

User

Dear Customer,

Thank you for your feedback. We have updated our quantity and you may go ahead to make your purchase.

Please note that the special promotion price is for bundle of 5 packets and no further free packet will be given.

Thank you.

Answered
2017-06-15
bab*******
User

Hi, I had ordered 20 packs of chestnut...can I come to any of ur outlet for self collect & do I need to call before hand?

User

Dear Customer, kindly call the outlet you wished to pick up from so that they can put aside for you. Thanks

Answered
2017-04-16
clo*******
User

When is the expiry date?

User

Dear Customer,

Expiry Date 04/2018, thanks.

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