- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $35.00 purchase.
Usable within 1 days from payment date
Cancellation : Within 1days from payment date
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Dear CustomersZantelle will be closed from 14 Feb to 21 Feb 2018 for Chinese New Year.1. Last order before CNY: 13 Feb 2018, before 3pm.2. Delivery resumed on 23 Feb 2018.Wishing everyone a Happy Chinese New Year and Holidays.Zantelle
>Any return of exchange of items will be applicable within 7 days upon receiving of the itemAny shortage of item or wrong item received >Provide picture of the item contents within the parcel package>Provide picture of the parcel package with the delivery information.>Shipping fee will be incurred from seller end.Defective item issue >Provide picture of the defective area of the received item>Provide video of the non-functioning of the product. (For electronic products)>Shipping fee will be incurred from seller end.Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.>Provide picture of the item to seller end.>Shipping fee will be incurred from buyer's end.
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Bought from seller previously. Delivery was prompt and quality of items are decent.
Design:My Garden Sign (Single Piece) C4-1(-S$0.70)
Goods received in good condition and individually packed
Design:Small Bridge-Brown (Single Piece) C4-1(-S$0.70)
Great quality and speedy delivery
Design:Mini Signage - Pastel Pink (Pack of 2)(-S$0.70)
Quality is acceptable. Thanks
Design:Stone Steps (pack of 2)
Item is as described and posted and prompt delivery. Overall I am pleased
Design:Mini Signage - Lavender Purple (Pack of 2)(-S$0.70)
Design:Mini Mushroom House n Mini Log Bridge (Pack of 2)
Design:Stone Path (Pack of 2)
Design:Garden Snail - Red (Pack of 2)
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
Hi, do you sell artificial grass lawn?
hi there, are you referring to grass patch? like http://list.qoo10.sg/item/EVERGREEN-GRASS-PATCH-TERRARIUM-INDOOR-GARDEN-DIY-PRODUCT-DISPLAY/423449796 ?
Hi.. does the terrarium accessories (figurines) comes with the stick for you to be able to poke it into the soil? Thanks
Hi, our figurines generally do not have a support stick attached.
Hi, is it possible to go over to the warehouse and buy off the shelve? Thanks!
Hi can the mini gate and wooden gate able to stand on the artifical grass patch?
hi there, it can't stand unless using pins to support it (neater) or using super glue (cannot be removed in the future).Regards
HiWould like to know if there are any butterflies?
Hello there, Great minds think alike! We are about to include some mini butterflies in our collection. Since you have already placed an order, we will include some samples for you :) Hope you like it.
Hi, I wish to purchase a lamp post but can't seem to find it. Also I wish to self collect, how do I select option in Qoo to waive off the delivery?
Hello, you can find the design at http://list.qoo10.sg/item/ROMANTIC-GARDEN-ACCESSORIES-TERRARIUM/429299328 For self collection, you may write in to firstname.lastname@example.org to deal. Thanks and have a great day!
Hi there,Can i check if the figurines able to submerge in water? As i'm Looking for figuring to be place in the Fish tank.
hi there, our figurines are not meant to be submerged in water. Because these are not marine deco :)
Hi, i intend to do a purchase but will be lesser than $30. i do not want to incur delivery charge. Can i self collect? thanks
Hi there, yes, you may drop by our warehouse at 1002 Jalan Bukit Merah, #04-01 during the following time. Monday to Friday - 12pm to 4pmSaturday - 11am to 2pm. You may also call us at 62758221 if you need any information. Thank you and have a great day!
There isn’t any posted question about item.