ZANTELLE
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POWER MINISHOP RATE 90%
1.90

Garden Accessories I ♡ Wood Base ♡ Gate ♡ Signage ♡ Path ♡ Steps ♡ Fence ♡ Bridge


Customer who recommended this item
302 (Based on 307 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
ShutDown during CNY period 14~21 Feb 2018 Seller 2018-01-28
How do I file for exchange/replacement/refund? Seller 2016-04-26
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Garden Accessories I ♡ Wood Base ♡ Gate ♡ Signage ♡ Path ♡ Steps ♡ Fence ♡ Bridge ♡ Welcome Rock
BOOKMARK 1 2 3 4 5 6 7

Photo Review (114)

Customer Photo Review board
Feb 10, 2018
kar*******

Highly Recommend Terrarium figurines

Goods received in good condition and individually packed

Design:Small Bridge-Brown (Single Piece) C4-1(-S$0.70)

+ Add this option
Jan 22, 2018
lik*******

Highly Recommend Love it!!!!

Great quality and speedy delivery

Design:Mini Signage - Pastel Pink (Pack of 2)(-S$0.70)

+ Add this option
Jan 14, 2018
fut*******

Highly Recommend Nice

Quality is acceptable. Thanks

Design:Stone Steps (pack of 2)

Dec 28, 2017
jun*******

Highly Recommend Reliable seller

Item is as described and posted and prompt delivery. Overall I am pleased

Design:Mini Signage - Lavender Purple (Pack of 2)(-S$0.70)

+ Add this option
Nov 08, 2017
gin*******

Customer Review (307)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 11, 2018 lik*******
Highly Recommend Feb 10, 2018 kar*******
Highly Recommend Jan 22, 2018 lik*******
Highly Recommend Jan 17, 2018 sai*******
Highly Recommend Jan 14, 2018 fut*******
Highly Recommend Dec 29, 2017 fli*******
Highly Recommend Dec 28, 2017 jun*******
Highly Recommend Dec 18, 2017 lik*******
Highly Recommend Nov 23, 2017 mas*******
Highly Recommend Nov 08, 2017 gin*******

Item Q&A(13)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers

Zantelle will be closed from 14 Feb to 21 Feb 2018 for Chinese New Year.

1. Last order before CNY: 13 Feb 2018, before 3pm.
2. Delivery resumed on 23 Feb 2018.

Wishing everyone a Happy Chinese New Year and Holidays.

Zantelle

Notice
Seller

>Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.


Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.


Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
>Provide picture of the item to seller end.
>Shipping fee will be incurred from buyer's end.

FAQ
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-10-02
jes*******
User

Hi, do you sell artificial grass lawn?

User

hi there, are you referring to grass patch? like http://list.qoo10.sg/item/EVERGREEN-GRASS-PATCH-TERRARIUM-INDOOR-GARDEN-DIY-PRODUCT-DISPLAY/423449796 ?

Answered
2017-02-15
zan*******
User

Hi.. does the terrarium accessories (figurines) comes with the stick for you to be able to poke it into the soil? Thanks

User

Hi, our figurines generally do not have a support stick attached.

Unanswered
2016-10-17
des*******
User

Hi, is it possible to go over to the warehouse and buy off the shelve? Thanks!

Answered
2016-05-11
mei*******
User

Hi can the mini gate and wooden gate able to stand on the artifical grass patch?

User

hi there, it can't stand unless using pins to support it (neater) or using super glue (cannot be removed in the future).
Regards

Answered
2015-11-04
cwk*******
User

Hi
Would like to know if there are any butterflies?

User

Hello there, Great minds think alike! We are about to include some mini butterflies in our collection. Since you have already placed an order, we will include some samples for you :) Hope you like it.

Answered
2015-10-12
tha*******
User

Hi, I wish to purchase a lamp post but can't seem to find it.
Also I wish to self collect, how do I select option in Qoo to waive off the delivery?

User

Hello, you can find the design at http://list.qoo10.sg/item/ROMANTIC-GARDEN-ACCESSORIES-TERRARIUM/429299328
For self collection, you may write in to zantelle.com@gmail.com to deal. Thanks and have a great day!

Answered
2015-09-18
ong*******
User

Hi there,

Can i check if the figurines able to submerge in water? As i'm Looking for figuring to be place in the Fish tank.

User

hi there, our figurines are not meant to be submerged in water. Because these are not marine deco :)

Answered
2015-05-21
lye*******
User

Hi, i intend to do a purchase but will be lesser than $30. i do not want to incur delivery charge. Can i self collect? thanks

User

Hi there, yes, you may drop by our warehouse at 1002 Jalan Bukit Merah, #04-01 during the following time.

Monday to Friday - 12pm to 4pm
Saturday - 11am to 2pm.

You may also call us at 62758221 if you need any information. Thank you and have a great day!

Address
1002 JALAN BUKIT MERAH #04-01
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