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[ENFAGROW] A  Milk Powder Stage 2/3/4/5 ★ Best Choice for Mums ★ Higher DHA ★ 1.8kg
282 items sold
71.95

[ENFAGROW] A Milk Powder Stage 2/3/4/5 ★ Best Choice for Mums ★ Higher DHA ★ 1.8kg

See all Enfagrow items

Customer who recommended this item
286 (Based on 294 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Different Shipping Groups Regarding Free Shipping Seller 2017-11-30
~BULK ORDER~ Seller 2017-11-25
Dented Milk Powder Tins Received? Seller 2017-11-08
more
Manufacturer/
Place of origin
Mead Johnson Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description DHA Aids in Babies Cognitive Abilities, Visual Acuity and Overall Brain Development.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (140)

Customer Photo Review board

Highly Recommend Very fast delivery

Thank you for super fast delivery arrangement

Type:Enfagrow Stage 3 1.8kg(+S$13.70)

+ Add this option
Feb 17, 2018
moc*******
Feb 14, 2018
ioc*******

Recommend Items received

Items received. Fast delivery as usual

Type:Enfagrow Stage 3 1.8kg(+S$13.70)

+ Add this option
Feb 13, 2018
hor*******

Highly Recommend Fast delivery!!

Thank you. Rcd in good condition n nicely packed z

Type:Enfagrow Stage 3 1.8kg(+S$13.70)

+ Add this option
Feb 13, 2018
jen*******

Highly Recommend Good quality fast delivery

Good quality fast delivery

Type:Enfagrow Stage 3 1.8kg(+S$13.70)

+ Add this option
Feb 13, 2018
jac*******

Customer Review (294)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 17, 2018 bab*******
Highly Recommend Feb 17, 2018 moc*******
Highly Recommend Feb 14, 2018 Sha*******
Highly Recommend Feb 14, 2018 ioc*******
netural Feb 14, 2018 kev*******
Highly Recommend Feb 13, 2018 yeo*******
Highly Recommend Feb 13, 2018 Two*******
Highly Recommend Feb 13, 2018 Qoo*******
Highly Recommend Feb 13, 2018 smi*******
Recommend Feb 13, 2018 hor*******

Item Q&A(18)

Status
Question & Answer
Date
Member
Notice
Seller

Do take note that there are 2 different shipping groups with Free Shipping:

• Qxpress - Free Shipping
• Qxpress - Free Shipping over $100

The items in each group cannot be combined into the same shipping option.

Eg. a cart consisting of:
• Pediasure with "Qxpress - Free Shipping"
• Dove 1000ml with "Qxpress - Free Shipping over $100"
These 2 items cannot be combined under 1 shipping group. Therefore, only the Pediasure has Free Shipping, you will still need to pay the shipping fee for the Dove 1000ml as the condition of $100 has not been fulfilled.

Notice
Seller

If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
*With Min. Order
*COD

Notice
Seller

Please note exchange will not be done for products with minimal dent. As long as the seal is unopened, the milk formula will still be safe for consumption and should not affect the quality of the product.
Upon receiving photo evidence, exchanges will be arranged on a per case basis after verification from One Mart Customer Service Officers.

If you've received any dented milk tin, please contact us within 12 hours upon receiving. Do send in the following photos to us:
• All affected dented tins
• Batch No. of the milk indicated on the carton box
• Outer packaging
• Shipping label on box
We reserve the rights not to honour the exchange if no proper photo evidence has been given.

Notice
Seller

***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

For Tracking no. beginning with ONE
eg. ONEQOO12345678
Proceed to www.ninjavan.sg to track your order!

For Tracking no. beginning with SGP
eg.SGP12345678
Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!

Answered
2018-01-29
nih*******
User

Hi. My cart no. 116441109. Why am I charged shipping fee of $3.99 when my purchase is $200? Please check and advise.

User

Dear customer, we apologise for the delay in answering your inquiry due to the high volume for CNY sales. Please allow us 24 hours to reply to you. Thank you for your patience and understanding.

Do take note that there are 2 different shipping groups with Free Shipping:

• Qxpress - Free Shipping
• Qxpress - Free Shipping over $100

The items in each group cannot be combined into the same shipping option.

Eg. a cart consisting of:
• Pediasure with "Qxpress - Free Shipping"
• Dove 1000ml with "Qxpress - Free Shipping over $100"
These 2 items cannot be combined under 1 shipping group. Therefore, only the Pediasure has Free Shipping, you will still need to pay the shipping fee for the Dove 1000ml as the condition of $100 has not been fulfilled.
(Jan 31, 2018 01:18)

User

For my case, is it because All is under Qxpress and only one is under Qprime?

User

dear customer, yes, as qoo10 now set two different kinds of shipping group. thanks.

Answered
2018-01-25
sit*******
User

Seller, i just took the tin out from the box package and realised there are several dents.this is not acceptable as this is baby milk powder. Kindly refund. U can come and collect back if u wish to. Its still sealed.

I have not received reply from you....

User

Dear customer, we apologise for the delay in answering your inquiry due to the high volume for CNY sales. Please allow us 24 hours to reply to you. Thank you for your patience and understanding.

Please note exchange will not be done for products with minimal dent. As long as the seal is unopened, the milk formula will still be safe for consumption and should not affect the quality of the product.
(Jan 31, 2018 01:19)

User

I seriously don't regard this as minimal dent. I am sending you another picture of a big dent in front of the tin in addition to the previous picture with a huge dent at the lid. Can you guarantee the safety of the contents for my baby? "Should not" was the word you used. You can see that the dent has affected the lid. I hope you as a seller be responsible and make the exchange because you should not have sent this item out in the first place. And this is infant milk powder we are talking about.

I seriously don't regard this as minimal dent. I am sending you another picture of a big dent in front of the tin in addition to the previous picture with a huge dent at the lid. Can you guarantee the safety of the contents for my baby? "Should not" was the word you used. You can see that the dent has affected the lid. I hope you as a seller be responsible and make the exchange because you should not have sent this item out in the first place. And this is infant milk powder we are talking about.

I have zoomed in and let u see. There is already a gap at the lid due to the damage by your guys. And it was very sly to have the brown plastic cover to cover it even though there is a dent. This is not a right thing to do. I hope you consider this seriously, not deceive your customers and honoring an exchange or refund.

User

dear customer,
1. our stock is sg official stock.
2. it used to happened some dented due to shipping process.
3. for this case, we will process an exchange with two new tins.
thanks.

Answered
2018-01-17
sno*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2018-01-14
Joa*******
User

Hi, stage3 coming?

User

dear customer, its available now. thanks.

User

Thanks

User

thanks for shopping with us.

Answered
2018-01-03
nil*******
User

When stage 4 arriving

User

Its in stock now. Thx

Answered
2018-01-02
poh*******
User

Is stage 2 and 3 made in Netherland for Singapore? Expiry date?

User

Yes, both are manufactured in Netherlands for Singapore. Expiry date is June 2019.

Answered
2018-01-01
Tli*******
User

Hi when is the restock for the stage 3 pls?

User

Stage 3 is in stock now

Answered
2017-12-11
Cri*******
User

Secret Inquiry

User

Secret Inquiry

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