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EQMumBABY bamboo fibre TPU waterproof bed protector water proof mattress changing mat Fiber
220 items sold
6.30

EQMumBABY bamboo fibre TPU waterproof bed protector water proof mattress changing mat Fiber


Customer who recommended this item
947
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Shipping Guidelines Seller Nov 26, 2015
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (202)

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Customer Review (520)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 16, 2019 rat*** (SG SG)
Highly Recommend Feb 16, 2019 ah_*** (SG SG)
Highly Recommend Feb 15, 2019 sha*** (SG SG)
Highly Recommend Feb 14, 2019 Sg9*** (SG SG)
Highly Recommend Feb 13, 2019 che*** (SG SG)
Highly Recommend Feb 13, 2019 ito*** (SG SG)
Highly Recommend Feb 13, 2019 sta*** (SG SG)
Highly Recommend Feb 13, 2019 cyu*** (SG SG)
Recommend Feb 12, 2019 ash*** (SG SG)
Netural Feb 12, 2019 Nin*** (SG SG)

Item Q&A(70)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    mummysingapore
  • Notice

    Return & Exchange Policy Part 1


    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    mummysingapore
  • Notice

    Shipping Guidelines

    Dear Valued Customers,

    Qxpress delivery: 2-4 working days.
    Singpost normal mail: 3 days-3 weeks, highly prone to lost and delayed mail.

    Kindly allow us 1-2 working days to pack and send orders out.

    Thank you!
    mummysingapore
  • Notice

    We take full responsibility on any lost mail

    Dear Valued Customers,

    MummySingapore will take full responsibility for any lost mail subjected to complete and correct address provided.

    Kindly be advised that due to declining service standards of Singpost normal mail, we will require you to wait for 3 weeks from date of mailing out before entertaining any claims for lost parcel. Thank you for kind understanding and looking forward to your continued support.
    mummysingapore
  • Answered
    Question
    nur******* 2019-02-03
    Answer
    Private Enquiry
    mummysingapore 2019-02-04
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ric******* 2019-01-31
    Answer
    hi yes u can. last day will be on mon before 3pm. thank u
    mummysingapore 2019-01-31
  • Answered
    Question
    win******* 2019-01-28
    Answer
    Private Enquiry
    mummysingapore 2019-01-29
  • Answered
    Question
    swe******* 2019-01-25
    Answer
    hi so sorry as theres a slight delay in shipment. we have received the shipment and ship out the item this evening. for qxpress delivery guide line is 2-4 working days. thank you and sorry for any inconvenience caused.
    mummysingapore 2019-01-29
  • Answered
    Question
    dfo******* 2019-01-23
    Answer
    hi, mattress protector cannot take up to 15cm in height the most 10cm. for such thick mattress we will advise to purchase fitted sheet type instead of protector. fitted sheet can take up to 30cm in height. single size can fit your mattress. thank u
    mummysingapore 2019-01-24
  • Answered
    Question
    Isv******* 2019-01-19
    Answer
    hi, so sorry we do not have it. thank u
    mummysingapore 2019-01-23
  • Answered
    Question
    tkm******* 2019-01-10
    Answer
    hi, may be small but the baby cot size doesnt come with the band so should be fine. thank u
    mummysingapore 2019-01-14
  • Answered
    Question
    t.a******* 2019-01-09
    Answer
    hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you
    mummysingapore 2019-01-09
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Address
PANTECH BUSINESS HUB 196 PANDAN LOOP 06-23

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