韓國館
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★Fabric Refresher 600ml★Deodorizes with luxury perfumes/toys/upholstery/blankets/car seat/carpets/curtains/sofa/gobiz-121
10.78

★Fabric Refresher 600ml★Deodorizes with luxury perfumes/toys/upholstery/blankets/car seat/carpets/curtains/sofa/gobiz-121


Customer who recommended this item
3 (Based on 3 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Deodorizes with luxury perfume/toys/upholstery/blankets/car seat/carpets/curtains/sofa/gobiz-121
BOOKMARK 1 2 3 4 5 6 7

Customer Review (3)

Item Q&A(3)

Status
Question & Answer
Date
Member
Answered
2016-10-14
Tan*******
User

Hi Seller,
May I know why this time totally no reply from you at all?
I have ordered a total of 25 items from you since 26th Sep.
Today is already 14th Oct, 6pm+.

Please Reply to my below few enquiries.
Come to think of it, I still need to send this message to beg you for a reply?!

-------------
[Re] some item is stock out
Oct 11, 2016
To : 韓國館

Hi Seller,

Please send out ALL my other Items to me asap by tomorrow, office hour 9am to 6pm. As I will be away for my army reservist from this Thursday onwards.

Questions: -
(1) After you cancelled my order for 188964704, 188964694 & 188964695, how do you return me the money which I had paid?

(2) Why are you selling out of stock items in Qoo10?

(3) I have ordered 4 packets of the Hot Pack. You need to cancel 2 of the pocket hot packs because out of stock.
As I still need 4 packets of Hot Pack, are you able to give me Free for 2 Pocket Big Hot Pack?
Please consider to compensate all the inconvenience caused.

Thanks

--------------

User

hi! here is my answer about this
(1) After reqeust cancel, credit card record will be canceld within a week.
(2) Apology about this I will re-arrange stock issue soon
(3)sorry but in this case, I think I should process as refund

please kindly be noted this Thanks

Answered
2016-10-07
Tan*******
User

Not all items are being delivered - Cart Number: 105465174

Dear Seller, you replied on 4th Oct saying that you will check all my order numbers and will reply to me by 5pm.

Till now, I have not receive any update from you..

Please follow up on my case and send all my paid items to me asap.

--------------
[Re] Not all items are being delivered - Cart Number: 105465174

hi! Thanks for your contact

I will check all these order number and reply to you by 5pm today
Thanks

--------------
Oct 04, 2016
Dear Seller,

I have ordered a total of 25 items from you on the 26th Sep 2016. However, I only received 6 packs of the Dr. Nuts yesterday on 3rd Oct 2016.

As the items were sent to my office address, my Receptionist is the one who gave the signature. However, she did not know that not all the items were being sent.

Please follow up on my case and give me an update. Thanks.

Tracking Number: SGSG 5836664
Cart Number: 105465174

(Already Delivered and Received) Order Number: 188964698, 188964699, 188964700, 188964701, 188964702, 188964706

(Did NOT Delivered and did NOT Received) Order Number: 188964682, 188964683, 1889646824, 188964685, 188964686, 188964687, 188964688, 188964689, 188964690, 188964691, 188964692, 188964693, 188964694, 188964695, 188964696, 188964697, 188964703, 188964704, 188964705

Thank You
--------------

User

hi! I will check this and reply you about hour later
( you don't have to reply on this )
Thanks

Answered
2016-10-04
Tan*******
User

Dear Seller,

I have ordered a total of 25 items from you on the 26th Sep 2016. However, I only received 6 packs of the Dr. Nuts yesterday on 3rd Oct 2016.

As the items were sent to my office address, my Receptionist is the one who gave the signature. However, she did not know that not all the items were being sent.

Please follow up on my case and give me an update. Thanks.

Tracking Number: SGSG 5836664
Cart Number: 105465174

(Already Delivered and Received) Order Number: 188964698, 188964699, 188964700, 188964701, 188964702, 188964706

(Did NOT Delivered and did NOT Received) Order Number: 188964682, 188964683, 1889646824, 188964685, 188964686, 188964687, 188964688, 188964689, 188964690, 188964691, 188964692, 188964693, 188964694, 188964695, 188964696, 188964697, 188964703, 188964704, 188964705

Thank You

User

hi! Thanks for your contact

I will check all these order number and reply to you by 5pm todayThanks

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