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Ready Stocks Now !!★Family Entertainment Console★Gaming Console★MrHomeSG★


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0 (Based on 1 reviews)
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Notice

Subject Register Date
how to file for exchange/replacement/refund? Seller 2016-04-19
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Not Recommend May 15, 2017 sha*******

Item Q&A(15)

Status
Question & Answer
Date
Member
Notice
Seller

-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.


Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.


Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end.

FAQ
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-05-18
sou*******
User

Seller, I received my order yesterday after waiting for almost 2 months and 1 controller is spoilt. I texted you but no reply, how to proceed for exchange? Pls respond, else I'd have to raise a query to qoo10 customer service, thanks.

User

Hi, can do an exchange for full set at 1 yishun st 23 #04-24

Unanswered
2017-05-11
phu*******
User

Hi
You have told me that you will refund me the item cannot deliver for long, can you kindly refund me ?
Order number : 210215041 !

Answered
2017-04-26
sou*******
User

Hi seller I bought it on 20 March, it's almost May now, when is it reaching me?

User

Dear Valued Customer,

Sincerest apologies,
We'll check on it,
Appreicate your kind understanding and patience.
You can also contact us at 62570040.

Thank you
With Regards,
MrHomeSG

Answered
2017-04-22
Tin*******
User

When will u deliver ? Why dont u reply whatsapp? Thank u

User

Dear Valued Customer,

Sincerest apologies,
you can also contact us at 62570040
We'll contact you upon arrival,
appreciate your kind understanding and patience.

Thank you
With Regards,
MrHomeSG

Answered
2017-04-21
gra*******
User

hi when will it be delivered ?
its already May soon.......

why no reply in whatapp ?

User

Dear Valued Customer,

Sincerest apologies,
you can also contact us at 62570040
We'll contact you upon arrival,
appreciate your kind understanding and patience.

Thank you
With Regards,
MrHomeSG

Answered
2017-04-20
yap*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-03-21
hua*******
User

Hi,
May I know what language is the system? And does it include the games?
Thank

User

Dear Valued Customer,

both Chineses and english, available games 132.

Thank you and have a good day.
With Regards,
MrHomeSG

Answered
2017-03-20
mar*******
User

Hi can u show me the box?

User

Dear Valued Customer,

Would you like to contact us at 62570040 or 98939198 via whats app so we can assist you better

Thank you and have a good day.
With Regards,
MrHomeSG

Address
YS-ONE 1 YISHUN STREET 23 #04-24
Available during
MON~FRI : 9.30am ~ 5.30pm SAT, SUN, Holiday : day off
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