15.22

Famous Kitty School Bag❤ Hello Kitty Melody Cinnamon A4 Size Primary Secondary PreSchool Backpack Travel School Bag ❤


Customer who recommended this item
77
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
shipping schedule Qoo10 customer center Feb 01, 2018
Qxpress VS Singpost Normal Mail Seller Nov 09, 2017
Operating Hours Seller Nov 09, 2017
more
Manufacturer/
Place of origin
Local Seller (Fast Delivery) Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (20)

Customer Review (64)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 21, 2019 ven*** (SG SG)
Highly Recommend Sep 16, 2019 omf*** (SG SG)
Highly Recommend Sep 14, 2019 ian*** (SG SG)
Highly Recommend Sep 13, 2019 Sum*** (SG SG)
Recommend Sep 12, 2019 lyn*** (SG SG)
Highly Recommend Sep 06, 2019 mum*** (SG SG)
Netural Aug 29, 2019 chu*** (SG SG)
Highly Recommend Aug 20, 2019 gra*** (SG SG)
Highly Recommend Aug 18, 2019 ian*** (SG SG)
Highly Recommend Aug 15, 2019 ang*** (SG SG)

Item Q&A(22)

Status
Question & Answer
  • Notice

    shipping schedule

    uc
    Qoo10 customer center
  • Notice

    Qxpress VS Singpost Normal Mail

    Dear Buyers,

    Qxpress is Highly recommended for Urgent and Bulky Item (those that cant go into your letterbox).

    < QXPRESS/ Courier >
    Reach u within 1-3 working days after courier collect , exclude Weekend and Public Holiday

    < SINGPOST NORMAL MAIL >
    Mailed today, reach u within 3-10 working days , subject to lost mail or delay by Singpost. Buyer agree to absorb the risk of lost mail. Success and Fast Delivery are 85% of our Singpost Normal Mail. Postman are also humans, each day they can delivery how many parcels are limited. Some areas, Postman van only come once a week hence causing the delay. Have to collect bulky parcel from your nearest Singpost, with or without notice if it cant go into ur letterbox.

    Thanks for your kind understanding :D

    P. S Some packages will be send out via other respective courier if Qxpress courier is missed for the day.
    Jumbo PlayGround
  • Notice

    Operating Hours

    Monday - Friday : 9.00AM - 6.00PM
    Saturday, Sunday & Public Holiday : CLOSE
    Jumbo PlayGround
  • Notice

    Friendly + Respect Each Other Maturely ^-^

    Dear Buyers

    There are rising cases of customers raging at us when we tried our best to handle their cases. Buyer order the items wrongly, Singpost Normal mail Delay, Broken Items, Defects

    We are Pride to Treat all Customers Fairly and with Respect. We dont bite, Please dont Bite us too ^^

    For any issue with ur Orders, Please Contact us with Care. Treat Others like how u want Others to Treat u Too ^-^

    We understand the rising Stress living in Singapore, however Please do not Vent your anger to us :D

    Thanks for your Kind Understanding :D
    Jumbo PlayGround
  • Notice

    I Have Not Received My Items via Singpost Normal Mail?

    Dear Buyers,

    Singpost Normal Mail are not Traceable and could have a Risk of Lost Mail. By choosing Singpost Normal Mail, you have agree to absorb the risk of lost mail.

    Singpost will take 3-10 Working Days exclude weekends and public holidays for delivery.

    Bulky Normal Mail will not be able to fit into your letterbox and postman will leave your parcel at your nearest post office with or without notice. Please bring along ur IC to check for bulky parcel at your nearest post office counter.

    Kindly please check your letterbox and wait for another few more days. Do contact us through Qpost or email at Jumbo-PlayGround@hotmail.com if you have not receive it in 2 weeks.

    For Better communication, Faster reply and process, Please make "An Inquiry to Seller"

    QXPRESS is Highly Recommended , FAST and EFFICIENT , receive within 1-3 working days after collected by them.

    Thanks for your Kind Understanding :D
    Jumbo PlayGround
  • Notice

    Exchange of Products

    Dear Buyers,

    To be eligible for Exchange:
    1. Item must remain in their intact condition, or unused with their Original packaging/tags/labels/seals attached.
    2. All shipping fee will be incurred from buyer's end.
    3. Items have to be returned to seller within 3 days after received.
    4. Buyers have to top up the shipping fees to resend the exchange items
    5. Exchange New item will be send out upon it reached us, checked and receipt of top up postage fees via bank transfer
    6. Please place a stamp and indicate return mail at the back of the parcel
    7. Reuse our packaging or reuse gift wrap when sending back
    8. Snap a Picture of parcel for your reference and update us

    Please take note to contact us via Qoo10 or email us at Jumbo-Playground@hotmail.com for exchange requests.

    Thanks for ur Kind Understanding :D
    Jumbo PlayGround
  • Notice

    Replacement for Defects/ Wrongly Send items

    Dear Buyers,

    If your items arrive faulty/ defective, kindly contact seller via Qoo10 or email us at Jumbo-Playground@hotmail.com for exchange requests. For Better communication, Faster reply and process, Please make "An Inquiry to Seller"

    1. Assist us with the photo of the defects or wrong item received
    2. Item have to send back to us via Singpost for defective items or wrongly sent items within 3 days after receive.
    3. Return postage via Singpost Normal Mail will be reimbursed by seller in your parcel back when we resend out a new piece after we receive the return mail.
    4. Please place a stamp and indicate return mail at the back of the parcel
    5. Reuse our packaging or reuse gift wrap when sending back
    6. Snap a Picture of parcel for your reference and update us

    Thanks for ur Kind Understanding :D
    Jumbo PlayGround
  • Answered
    Question
    tan******* 2019-10-06
    Answer
    HiHi

    around 2 weeks (;
    Jumbo PlayGround 2019-10-06
  • Answered
    Question
    cyk******* 2019-08-07
    Answer
    Private Enquiry
    Jumbo PlayGround 2019-08-08
  • Answered
    Question
    Xue******* 2019-08-07
    Answer
    Around End Aug (:
    Jumbo PlayGround 2019-08-07
  • Answered
    Question
    jac******* 2019-07-19
    Answer
    Dear Customer

    Each size got put inside for each series, as many series , not sure which u mention :D
    Jumbo PlayGround 2019-07-19
  • Answered
    Question
    jac******* 2019-07-19
    Answer
    Dear Cstomer,

    Order before 11 am , courier will pick today. reach u tmr or latest Monday :D
    Jumbo PlayGround 2019-07-19
  • Answered
    Question
    fus******* 2019-07-06
    Answer
    Dear Customer

    Thanks for your interest, u can order and select qxpress for delivery.

    Put in memo, urgent need by 11 July . Order by latest Sun

    Monday courier will collect, reach u on Tue or latest Wed / Thur.

    Thanks (:
    Jumbo PlayGround 2019-07-06
    Question
    Noted and thanks for your prompt reply.
    Answer
    Thanks (: send out next week
  • Answered
    Question
    wps******* 2019-06-27
    Answer
    Nope can't (:
    Jumbo PlayGround 2019-06-27
    Question
    If I want to order the Cinnamon Designed Canvas Bag still have stock? Cannot find it at the item select box, only have Hello Kitty or Melody Designed Bag.
    Question
    Will you bring in the Melody PU Leather Backpack again? When the new stock be in?
    Answer
    Cant select one are all sold already :D

    others restock Mid July to End July
  • Answered
    Question
    jas******* 2019-06-27
    Answer
    HiHi

    Please take the size into consideration

    Melody PU Leather BackPack - Measures: 27 x 16 x 38 cm

    PU Leather Haversack - Measures: 21 x 15 x 35 cm

    Thanks :D
    Jumbo PlayGround 2019-06-27
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Available during
MON~FRI : 9:00am ~ 6:00pm SAT : Closed SUN, Public Holiday : Closed

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Policy & Notice
How to Return/Exchange