Crystal Beauty
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Cosme Award Winning Fancl Mild Cleansing Oil 120ml
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FanclCosme Award Winning Fancl Mild Cleansing Oil 120ml

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Customer who recommended this item
90
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Apr 18, 2016
Manufacturer/
Place of origin
japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (42)

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Customer Review (94)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 11, 2018 nia*** (SG SG)
Highly Recommend Jul 08, 2018 man*** (SG SG)
Highly Recommend Jul 07, 2018 she*** (SG SG)
Highly Recommend Jul 04, 2018 bab*** (SG SG)
Highly Recommend Jul 03, 2018 ong*** (SG SG)
Highly Recommend Jul 01, 2018 ho.*** (SG SG)
Highly Recommend Jul 01, 2018 dor*** (SG SG)
Highly Recommend Jun 29, 2018 alh*** (SG SG)
Highly Recommend Jun 28, 2018 dan*** (SG SG)
Recommend Jun 28, 2018 sie*** (SG SG)

Item Q&A(5)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims
    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Crystal Beauty
  • Answered
    Question
    lyd******* 2018-06-27
    Answer
    hi sorry not so soon
    Crystal Beauty 2018-06-28
  • Answered
    Question
    she******* 2018-06-23
    Answer
    hi all new stocks expiry 2020
    Crystal Beauty 2018-06-25
  • Answered
    Question
    zec******* 2018-04-29
    Answer
    hi no, is the old formula, there is no new formula,thanks
    Crystal Beauty 2018-04-30
  • Answered
    Question
    lee******* 2018-04-19
    Answer
    hi expiry 2020
    Crystal Beauty 2018-04-23
  • Answered
    Question
    mom******* 2018-04-04
    Answer
    Hi tis year manufacture
    Crystal Beauty 2018-04-04
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How to Return/Exchange