FREE SHIPPING! HIGHLY Recommended by 佩佩老师! Fay Jardin UV Cut Whitening Nano Mist Spray
14.2

Fay JardinFREE SHIPPING! HIGHLY Recommended by 佩佩老师! Fay Jardin UV Cut Whitening Nano Mist Spray


Customer who recommended this item
433
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Special Requests Seller Oct 13, 2016
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(65159818 / estore@hibeau.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Highly Recommended by佩佩老师! | Fay Jardin UV Cut Whitening Nano Mist Spray | SPF 50+ | Absorbed in 3 seconds only! | Non-Sticky, Non-Greasy/Oily | UVA+UVB Protection

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Photo Review (209)

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Customer Review (408)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 23, 2018 xlx***
Recommend Nov 22, 2018 shy***
Recommend Nov 18, 2018 wux***
Highly Recommend Nov 17, 2018 ang***
Highly Recommend Nov 16, 2018 blu***
Highly Recommend Nov 16, 2018 blu***
Highly Recommend Nov 16, 2018 jta***
Highly Recommend Nov 16, 2018 kat***
Highly Recommend Nov 15, 2018 jai***
Netural Nov 14, 2018 cyn***

Item Q&A(63)

Status
Question & Answer
  • Notice

    Special Requests

    Dear customers,

    Please leave special order requests in "memo to seller" during checkout so that requests will be seen by warehouse staff while packing the order :)

    As we ship out parcels fast, requests given via other channels (Qpost, email) might not reach the warehouse team before the parcel is sent out :)

    We hope to seek your understanding towards this matter.

    Thank you for your support and we wish you a great day ahead!


    Best regards,
    Hi-Beau Health and Beauty
    Avalon
  • FAQ

    Why is normal mail so slow?

    The reason why Singpost normal mail can take up to 3 weeks+ is because: 1) Singpost prioritises AM mail, letter mail and registered mail 2) There is a limited number of delivery personnel in the area, so if there are many letters, AM/registered mail, parcels will be held back until all the other mail are fully delivered. Please understand that by choosing the cheapest form of postage, it would mean slow delivery and possible lost/stolen mail. Should you wish for safe and fast delivery, please choose Qxpress courier. We also provide Qxpress free for orders above $50! ^^ (except event items, stated in listing) Thank you for your support towards Hi-Beau and we wish you a wonderful day ahead! Best regards, Hi-Beau Health and Beauty
    Avalon
  • Answered
    Question
    ere******* 2018-11-26
    Answer
    Hi there,

    We sent out only 1 item instead of 2 as we only obtained one order number from the system intead of 2. We will resend you another item at no additional shipping fee, via Qxpress. May we check that the other bottle that you should be receiving is Sweet Peach scent?

    Best Regards,
    Avalon Official E-store
    Avalon 2018-11-27
  • Answered
    Question
    ere******* 2018-11-23
    Answer
    Hi there,

    Thank you for the payment. We have successfully received it and registered the item for delivery. Here is your tracking number: SG1474567

    You may start tracking the status of the parcel once it arrives at Qxpress warehouse. :)

    Best Regards,
    Avalon Official E-store
    Avalon 2018-11-23
  • Answered
    Question
    ere******* 2018-11-22
    Answer
    Hi there,

    Thank you for providing us with the order number. :)

    As mentioned previously, there is an additional charge of $3.99 for Qxpress shipping. We have requested the payment via your phone number 9322-2263 and do let us know once payment is done.

    We will then proceed to dispatch your parcel out for delivery, after payment is received. :)

    Best Regards,
    Avalon Official E-store
    Avalon 2018-11-22
  • Answered
    Question
    ere******* 2018-11-22
    Answer
    Hi there,

    We have dropped you a reply, may we know if you have received it? :)

    Best Regards,
    Avalon Official E-store
    Avalon 2018-11-22
  • Answered
    Question
    ere******* 2018-11-20
    Answer
    Hi there,

    Thank you for contacting us and we are sorry to hear that you have not received your parcel!

    May we get your order number to verify on our end and also, if you wish for us to resend the parcel, the additional shipping fee will be $3.99. Thank you. :)

    Best Regards,
    AVALON Official E-store
    Avalon 2018-11-21
  • Answered
    Question
    ang******* 2018-11-10
    Answer
    Hi there,

    May we know what product are you enquiring about?

    Best Regards,
    AVALON Official E-store
    Avalon 2018-11-10
    Question
    Hi Seller,
    Is AVALON Aloe Multiple Detox fatigue
    Answer
    Hi there,

    We advise you to stop taking detox/slimming products for the time being till you recover. :)

    Thank you and may you get well soon! :)

    Best Regards,
    AVALON Official E-store
  • Answered
    Question
    lot******* 2018-11-08
    Answer
    Hi there,

    Since you have purchased above $50, we provide free Qxpress shipping! :)

    Before we proceed to convert your order for delivery, could you please provide us with the necessary details:

    1. 13-digit code found on your eVoucher (near the barcode)
    2. Detailed mailing address, including postal code

    These details are mandatory for us to sucessfully register your parcel. Thank you and we look forward to your reply! :)

    Best Regards,
    AVALON Official E-store
    Avalon 2018-11-09
    Question
    Hi,

    254881139 / 6105

    Blk 299 Yishun St 20 #09-39 S(769299)
    Question
    * Blk 299 Yishun St 20 #09-39 S(760299)
    Question
    Hi, when will u shipped out the items? as i need it urgently
    Answer
    Hi there,

    Due to overwhelming orders over the weekend, your parcel can only be dispatched out of our warehouse tomorrow. Apologies for any inconvenience caused. Here is the tracking number tied to your parcel: QS100372513

    Thank you! :)

    Best Regards,
    AVALON Official E-store
  • Answered
    Question
    ere******* 2018-11-07
    Answer
    Hi there,

    We are sorry that you haven't received your order after such a long time.

    While Singpost is usually fast with deliveries, there are some cases that customers only receive their parcels after a month. Hence, we seek your kind patience in awaiting for your parcel to arrive (as there isn't any tracking number tied to this parcel - we are unable to track the status of this).

    We have mailed your parcel out on 19th October and should you not receive your item by 19th November, do not hesitate to contact us and we will send you a new one!

    Best Regards,
    AVALON Official E-store
    Avalon 2018-11-07
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