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10.8

Feminine&Elegant Diary Case★Galaxy Note 9/S9/S8/Plus/iPhoneX/8/7/6/Plus/S7/Edge/A5/A7/2017/G6/V30


Customer who recommended this item
208
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Feminine&Elegant Diary Case★Galaxy Note 9/S9/S8/Plus/iPhoneX/8/7/6/Plus/S7/Edge/A5/A7/2017/G6/V30
BOOKMARK 1 2 3 4 5 6 7

Photo Review (72)

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Customer Review (187)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 16, 2019 lka*** (SG SG)
Recommend Feb 07, 2019 mei*** (SG SG)
Highly Recommend Jan 23, 2019 lsn*** (SG SG)
Highly Recommend Jan 22, 2019 Muz*** (SG SG)
Recommend Jan 10, 2019 lka*** (SG SG)
Recommend Jan 09, 2019 thu*** (SG SG)
Highly Recommend Jan 02, 2019 gan*** (SG SG)
Highly Recommend Dec 27, 2018 Won*** (SG SG)
Recommend Dec 23, 2018 azi*** (SG SG)
Highly Recommend Dec 23, 2018 kav*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Unanswered
    Question
    car******* 2019-02-04
  • Unanswered
    Question
    mai******* 2018-12-25
  • Answered
    Question
    col******* 2018-11-26
    Answer
    Hi Customer,
    Ok. Today we will change the color and send the goods. Thanks.
    Q-commerce 2018-11-26
  • Answered
    Question
    lee******* 2018-11-09
    Answer
    Hi Customer,
    Options 04 and 12 are designed for iPhone XR models. Thanks.
    Q-commerce 2018-11-13
  • Answered
    Question
    nat******* 2018-08-24
    Answer
    Hi Customer,
    We have updated the selection options. Thanks.
    Q-commerce 2018-08-27
  • Answered
    Question
    mmm******* 2018-07-09
    Answer
    Hi Customer,
    The goods have not been returned to us yet. We will contact you when the goods arrive. And you have to pay extra shipping to get the goods back. Please be noted this. Thanks.
    Q-commerce 2018-07-09
    Question
    Hi, I am third times purchased from you. My friend likes my casing so I ordered it for her. She wants to use it now so I don't want her to wait so long. I am thinking to order again even though the price is raised now and can you cancel my current order?
    Answer
    Hi Customer,
    Hi Customer,
    This item has been returned to us. You will need to pay an additional shipping fee to receive the item again. Please connect to this link and pay for shipping. We will send you the item once the shipping fee is payment. Thanks.
    http://list.qoo10.sg/g/463558337
    Question
    The provided link is not working
    Question
    I just made the payment.
    Answer
    Hi customer,
    Shipping payment is completed. We will modified the address today and send it to you. Thanks.
  • Answered
    Question
    cca******* 2018-04-03
    Answer
    Hi customer,
    Except for canceled items, other items have been shipped. We sent smart ring together in the sense of apology. Singpost normal mail can not know the exact delivery date. Singpost normal mail is fast it takes at 5-7 Business days. But late it will takes more than 3 weeks Business days. And it can sometimes take longer. Please wait. Thanks.

    ※ Please check your mailbox around that time. Also, please check your shipping address again Qoo10 site.
    Q-commerce 2018-04-04
  • Answered
    Question
    jes******* 2018-03-25
    Answer
    Hi Customer,
    Please mounted the case to your mobile phone. And please send us a take a picture of the camera part on the back of the case.
    Thanks.
    Q-commerce 2018-03-26
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange