StarzDeals
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POWER MINISHOP RATE 90%
★[Festive SALE]LED Balloon for Parties/Festive Celebrations/Events/Christmas/Christmas Party
5.90

★[Festive SALE]LED Balloon for Parties/Festive Celebrations/Events/Christmas/Christmas Party


Customer who recommended this item
101
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Store Closed on 20th - 22th Aug 2018 Seller Aug 05, 2018
Review of Product upon Receiving (Damaged/Missing item) Seller Sep 20, 2016
Store Pick Up Option as Default Seller Nov 30, 2015
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62787817 / starz@starz-interactive.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description led balloons, 12 inch led balloons, led balloons singapore, led balloon for singapore, supplier for led balloon in singapore,balloons, parties, balloon, cheap balloons
BOOKMARK 1 2 3 4 5 6 7

Photo Review (16)

Customer Review (112)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 19, 2018 rav***
Recommend Jun 21, 2018 bli***
Highly Recommend Mar 23, 2018 Lee***
Highly Recommend Mar 20, 2018 vin***
Recommend Jan 22, 2018 sk_***
Recommend Jan 15, 2018 mur***
Highly Recommend Dec 19, 2017 jes***
Highly Recommend Dec 17, 2017 xtr***
Recommend Nov 20, 2017 ann***
Highly Recommend Oct 14, 2017 nic***

Item Q&A(77)

Status
Question & Answer
  • Notice

    Store Closed on 20th - 22th Aug 2018

    Dear Customers,

    Please take note that we will be closed on the 20 - 22 Aug 2018

    Operations will resume on the 23rd Aug 2018.

    Happy Holiday!

    Thank you.

    Starz Deals Team
    StarzDeals
  • Notice

    Review of Product upon Receiving (Damaged/Missing item)

    Dear Customers,

    While we try to send out items with zero defects, however during transiting at Qxpress Warehouse , we are not able to prevent anything from happening, such as damaged / missing items especially during the Festive Season.

    Please send us a Qpost / email at enquiry@starzdeals.sg before writing a review as we have a 7 days 1 - 1 exchange.

    Thank you.

    regards
    Starz Deals Team
    StarzDeals
  • Notice

    Store Pick Up Option as Default

    Dear Customers,

    If you wish to opt for delivery, please click on ALL your Orders for "Qxpress" as the default is set at "Store Pick Up". We will not be be able to resend you any orders that you have click on Store Pick up as we sort orders according to Store Pick Up and Delivery only.

    Thank you.

    regards
    StarzDeals Team
    StarzDeals
  • Notice

    NON RECEIPT CLAIM

    Dear Customers,

    If you have received the wrong item, or shortage, please do not unpack the package first, instead please send us an image of what you have received through Q Post so that we can check on it.

    Thank you.

    regards
    StarzDeals Team
    StarzDeals
  • Notice

    Delivery/Store Pick Up Options

    Dear Customers,

    We encountered many issues with customers asking for their orders delivery time/date when in fact they have chosen "Store Pick Up" Option. If you wish to opt for delivery, please click on the "Qxpress" Option. If you have purchased multiple items, please ensure that all items are click using "Qxpress" Delivery,we sort out orders accordingly to Store Pick Up/Delivery option only, we are not able to pack all your orders based on Cart Number/Group Shipping at our back end system.
    If you have received a E Ticket Voucher, it means that you have opt for Store Pick Up and not Delivery.
    During the festive season, due to huge volume of orders, kindly please purchase all your items under delivery if you wants, we will appreciate it if you do not purchase few under Store Pick Up, and some under Delivery and ask us to combine all together for delivery as this will confused our packing of orders and delaying your orders.

    Thank you.
    StarzDeals
  • Notice

    1 Shipping Group for all items in Starz Deals Store

    Dear customers,

    Please note that if you are purchasing multiple products in our store under "1 Group Shipping" , please click on the
    "Qxpress" option for ALL products if you are using delivery and do not click on "Store Pick Up" for any of the products , in our system we capture orders data through "Delivery" or " Store Pick Up" options only, thus if you have entered the wrong option, we will not be able to offer you another delivery free for the item which you have chosen "Store Pick" Up once we have send the items out. When this happens, you will have to pay another shipping charge for the item which you have chosen for "Store Pick Up".

    Thank you.

    Starz Deals Team
    StarzDeals
  • Notice

    StarzDeals valued all our Customers

    We valued all our Qoo10 customers and would appreciate it if mutual respect can be given to us as what we have given to all our valued customers, if you have received any of your order wrongly, defective or short of, please let us know first through Q-Post so that we can arrange to rectify before writing a non recommended review for us , or shout/scream at us through calls or through Q-Post. We have 7 days 1 -1 exchange for all items available at our store. Your understanding is greatly appreciated. If you wish to ensure that you have the right/non-defects product, we will strongly recommend you to collect your item directly at our store as we are open 6 days a week except Mondays/Eve of Public Holidays/Public Holidays or if we have issued a Notice of closure of the date we are closed.

    Thank you.

    StarzDeals Team
    StarzDeals
  • Notice

    High Volume of Calls Daily/Collection of Items

    Dear Customers,

    Due to high volume of calls daily, we are not able to attend to all calls. For any inquiry please send us a message through Q-Post and we will respond to you within 1-2 working days.

    We always encountered customers calling us to enquire when to pick up their item after purchasing from Qoo10 for Store Pick Up option, items usually can be collected the next working day unless stated in the Product Listing. If you wish to double confirmed on the stocks availability, please send us a message at Q-Post with your Order/Cart Number , we will respond within 1-2 working days.

    Thank you for the understanding.

    StarzDeals Team
    StarzDeals
  • Notice

    7 Days Exchange for Defective/Manufacturers Defects Products

    Dear Qoo10 Customers, at StarzDeals,we constantly checked/QC all products before sending out to Qxpress,sometimes the product could be damaged during delivery or due to manufacturer defect in which we ourself could not prevent.This will only happen at a probability of 1 or 2 orders out of an average of 700 orders we sent out weekly.

    We offer 7 working days 1-1 exchange for all defective product for Delivery/Store Pick up Options,available at our Store only. We are not able to send a courier to your place and take back the defective product and pass you the new product as it will costs us $10.00 - $15.00 for the courier service. Alternatively,you can also resend us back the defective item if you are not free to drop by at your own costs and we will resend you a new piece.

    We seek your understanding in this and strived to provide minimum defective products for our valuable customers in Qoo10.

    Thank you for your understanding.

    StarzDeals Team
    StarzDeals
  • FAQ

    I order the wrong size/color/change of mind.I want a refund.

    Dear Customers, We do not accept refunds with no valid reasons, all goods sold are non refundable,non exchangeable and non returnable. Thank you. regards Starz Deals Team
    StarzDeals
  • FAQ

    I want to buy bulk purchase of your product and do logo printing on the product...

    Please drop us an email at alan@starzdeals.sg.Thanks.
    StarzDeals
  • FAQ

    If I purchased the item today using Delivery Option, can I get the item by today?

    Yes you can opt for the QX Quick Delivery Option if the listing have it, other wise usual delivery will take about 1-3 working days excluding Weekends/Public Holidays.If you need it urgently, you can opt for Store Pick Up.Thanks.
    StarzDeals
  • FAQ

    I want to set a certain timing/date for my delivery as I will not be around at home/office sometimes, please arrange for me.

    As our items are all send through Qxpress, we are unable to specific the timing/date to them or give them specific instructions for delivery as they are external courier company, they will contact you most probably before delivery for the arrangement.
    StarzDeals
  • FAQ

    What is your Store Address...

    We are located at Henderson Road, Henderson Industrial Park, Blk 203, Wing B, #06-08, Singapore 159546.
    StarzDeals
  • FAQ

    Can I walk in to your store directly to see the items before deciding whether I wants to purchase, is the price same as Qoo10 ... What payment do you accept?

    Yes you can walk in to our Store to see the product before purchasing, we accept NETS/Cash only. The price is the same unless the price you seen is on Time Sales, it might be different as for Time Sales items, there are limited quantity only.
    StarzDeals
  • FAQ

    What is your operating hours, any lunch hours to avoid...

    We are open daily from Tuesdays - Fridays ( 11 am to 7 pm ), Saturdays - Sundays ( 11 am - 6 pm ), Closed on Mondays/Eve of Public Holidays/Public Holidays or unless stated, but usually longer during Chinese New Year. There is no lunch hours to avoid.
    StarzDeals
  • FAQ

    I order wrongly choosing Store Pick Up option, I want to change to delivery option..

    For changing of option, please re order again using the Qxprees option,provide us with the new order number and we will cancel the old order on our side , the refund will take about 3 working days to your credit card account.Please also send us a message at Q-Post so that we can process the cancellation. Thanks.
    StarzDeals
  • FAQ

    I bought the item using delivery option and it is faulty, I want an exchange/refund...

    We offer a 1-1 7 days exchange for all manufacturer defects.For defective product, you can either send the item back to us and we will resend you a new piece or alternatively you can drop by our store directly for the exchange where we will test a new piece to you on the spot.Thanks.
    StarzDeals
  • FAQ

    I tried calling your hotline many times but no one answered....

    Due to high volume of calls daily, we are unable to answered every calls, for any inquiry, please use Q-Post to communicate with us or send us an inquiry as it will be faster, we will respond within 1-2 working day.Thanks.
    StarzDeals
  • FAQ

    I purchased my item few weeks/months ago, but have yet to received my item...

    Please log in to your Qoo10 account and check whether it is Store pick up or Delivery option, most of the times, our customers have chosen the wrong option which is Store Pick Up, thus you have not received the item. Please drop by our store for the collection. If you wish to change to delivery, please drop us an inquiry at Q-Post with your order number so that we can re arrange.Thanks.
    StarzDeals
  • FAQ

    If I purchase the item today for Store Pick Up , when can I drop down to collect my item?

    Normally when items are purchased for Store Pick Up Option, you can come down and collect the item after 1 working day, unless "Stated" in the product listing for the collection date. If you wants a confirmation on the stock availability and not making a wasted trip down, please send us an inquiry through Q-Post with the order number, we will respond to you within 1 working day.
    StarzDeals
  • Answered
    Question
    nur******* 2017-08-31
    Answer
    Private Enquiry
    StarzDeals 2017-08-31
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ray******* 2016-01-11
    Answer
    Hi yes 12 inch, you can come by our store to see the samples,thanks.
    StarzDeals 2016-01-12
    Question
    Thank you. Can I confirm that you have it in blue as well?

    Additionally, can I ask an advice for you.. I need to raise a balloon about 50-70cm? Usually helium will work but the venue do not allow the use of helium. I am looking for a thin stand that can withstand the weight ( and hold the balloon ). Do you have any accessories for that?
    I have attached a picture for the effect I want to achieve. Of course, it's not as high as the one stated in the picture.. I just need the balloon to be at eye level from the chair TOP..

    I will also drop by on Saturday morning to look at the samples.. Can I know if I can just walk in? Do I need to look for someone in particular?
    Answer
    Hi you can just drop by our store to see the sample. We are unable to advice you much as we are only selling the balloons and not other accessories,thanks.
    Question
    Hello

    I would like to check if I can reserved x10 pcs of the white led balloon?

    I will drop by on Thursday evening to collect it.
    You close at 7pm on Thursday right?
    Answer
    Hi yes, ok thanks,
  • Answered
    Question
    ale******* 2015-09-17
    Answer
    Hi, Pink is currently not available.
    StarzDeals 2015-09-18
    Question
    In tt case do u have 30 whites then? And can I collect tmr ?
    Answer
    Yes, we have 30 pcs of white.
  • Answered
    Question
    jnt******* 2015-07-24
    Answer
    Hi, any items purchased today, will be delivered in about 3 to 4 working days. Thank you.
    StarzDeals 2015-07-24
  • Answered
    Question
    dov******* 2015-06-11
    Answer
    H yes we have stocks at this moment but subject to availability when you purchase. The price is the same ,thank you.
    StarzDeals 2015-06-11
  • Answered
    Question
    Pig******* 2015-04-08
    Answer
    Hi, mind if you could provide your order number please, thank you.
    StarzDeals 2015-04-09
  • Answered
    Question
    Pig******* 2015-03-22
    Answer
    Hi at current yes we have the stocks,thanks.
    StarzDeals 2015-03-23
  • Answered
    Question
    aki******* 2014-12-09
    Answer
    hi, stocks are available
    StarzDeals 2014-12-09
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