FILA
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MINISHOP RATE 90%
FILA Sports Shoe (Male / Female / Unisex)
40 items sold
59.90

FILA Sports Shoe (Male / Female / Unisex)


Customer who recommended this item
45
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Manufacturer/
Place of origin
Hong Kong Condition New Product
Shipping From From Overseas (Hong Kong)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (21)

Customer Review (26)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 01, 2018 ama***
Highly Recommend Oct 29, 2018 jes***
Highly Recommend Oct 28, 2018 jea***
Highly Recommend Oct 25, 2018 jas***
Netural Oct 20, 2018 eln***
Highly Recommend Oct 19, 2018 hen***
Highly Recommend Oct 19, 2018 hen***
Highly Recommend Oct 19, 2018 cho***
Highly Recommend Oct 18, 2018 wle***
Highly Recommend Oct 17, 2018 sya***

Item Q&A(14)

Status
Question & Answer
  • Answered
    Question
    hap******* 2018-11-12
    Answer
    Private Enquiry
    FILA 2018-11-12
  • Answered
    Question
    ben******* 2018-10-27
    Answer
    Hello Ben,

    Good Morning! You can buy
    1) Male - 6(UK) / 6.5(US) / 39(EU)
    2) Female - 6(UK) / 8.5 (US) / 40 (EU)

    Thank you for enquiry!

    FILA
    FILA 2018-10-30
    Question
    Your size chart dun show UK size
    Question
    Size chart
    Answer
    Hello Ben,

    Could you tell me which size you are? I help you to check!

    Thank you!

    FILA
  • Answered
    Question
    jul******* 2018-10-20
    Answer
    Hi Jul,

    It is cow leather for 7222172111600WT.

    Please let us know if you have any additional questions. We are happy to help.

    FILA
    FILA 2018-10-22
  • Answered
    Question
    ota******* 2018-10-16
    Answer
    Hi Daryl,

    We sincerely apologize for this and the inconvenience of this shipment have caused. We will help you to exchange the product. At this time, we are trying to contact with the courier for pick up. Once confirmed, we will let you know.

    Please let us know if you have any additional questions. We are happy to help.

    FILA

    Hi Wong,

    As checked with the courier, the earliest pick up date is 22 Oct (next Monday). Could you please provide the information (Contact name, Contact number, Address, pick up time) for pick up? We are waiting for your reply.

    Please let us know if you have any additional questions. We are happy to help.

    FILA
    (Oct 19, 2018 17:19)
    FILA 2018-10-18
    Question
    Hi fila,

    Did you reply to the wrong person as my name is Daryl.

    If it is correct, you can contact me at 96279706. Address is 32 segar road blossom residences 677722 #01-16. Pick up time I am okay on next Monday but after 6.30pm singapore time because I am working.

    So will I be getting the red shoes when your courier comes in exchange for the wrong blue shoes?or I need to wait again after your courier take back the shoes?

    Lastly, I believe i do not need to pay for the courier service since it is not my mistake.

    Anyway, I will like to thanks fila for the prompt follow up.

    Thanks
    Answer
    Hi Daryl,

    Sorry for the mistake we have made.

    As checked with the courier, they can not make any pick up after 6.30pm. Would you mind the courier to pick up at your office?

    After the courier pick up the shoes, we will send out the correct one to you from our Hong Kong warehouse. And this is our mistake, so you do not need to pay for the shipment fees. We apologize for the inconvenience we have caused.

    Please let us know if you have any additional questions. We are happy to help.

    FILA
    Question
    Hi fila,

    My office is quite inconvenience for me.

    How about Thursday morning as I am on leave.

    Or best Sunday? I will be at home all day on Sunday.

    Thanks
    Answer
    Hi Daryl,

    We will help you to arrange the pick up on Thursday moring (9:00-12:00), since there are no pick up serveice on weekeeds.

    Please let us know if you have any additional questions. We are happy to help.

    FILA

    Hi Daryl,

    We sincerely apologize that the shoes you want in Red is currently sold out in size 41. Would you mind to change to other products? Please find the attached images, those are the products we have size 41. You are our top priority and we do not want to disappoint you. As an apology, we will give you a gift (FILA apparel). If you accept, please provide the size (S, M, L ) you wear.

    Please let us know if you have any additional questions. We are happy to help.

    FILA
    (Oct 24, 2018 11:55)
    Question
    Hi fila, since the red shoes does not have my size. I am okay to just stick to the current blue. However, you have arrange to collect the shoes this Thursday 9am to 12pm which is tomorrow. I dun know u have time to cancel the courier. If it is not possible to cancel, I will take 6621xky02050brd.

    As for the free gift, size M pls.

    Thanks so much for the response so far.
    Answer
    Hi Daryl,

    We have send out the gift to you by SF Express. The tracking number is 885049007486. We hope you will like it.

    Please let us know if you have any additional questions. We are happy to help.

    FILA
    Question
    Thank fila I got the free gift and i like it do much.
    Answer
    Hello Daryl,

    Thank you for your support!
    We have super crazy price and Mystery box in 11.11 Single`s Day. Mystery Box is $89 including 3 pcs. Welcome to shopping FILA shop again!

    Thank you!

    FILA
  • Processing
    Question
    rai******* 2018-10-15
    Answer
    On Qpost : Hi Rai, You can exchange the size. Please note that customers shall bear the shipping fees for exchange/return. 1. We provide the return and exchange service within 7 days upon you receiving of the parcel, except swim wear, lingerie and socks. 2. Shipping fees will be incurred from buyer's end. FILA will reject the return or exchange parcel if buyer haven't pay the courier fees. 3. Exchange item must be in their original purchase condition (new and unused), including the original product packaging, proof of purchase and all accessories. 4. Exchanges are available and applicable only for the same price product. Please let us know if you have any additional questions. We are happy to help. FILA
    FILA 2018-10-18
    Question
    How do I return it? My first time, I apologise for my ignorance..
    Answer
    Hi Rai, If you want to return the item, please return to the following address. And provide the courier you used with the tracking number to us. Receiver: CN Logistics - Jackson Contact No: +852 26122057 Address: Flat A, 10/F, Mercantile Ind. & Warehouse Bldg, 16-24 Ta Chuen Ping Street, Kwai Chung, Hong Kong Please note that the customer is responsible for paying for exchange shipping costs, and arrange the return shipment by themselves within 7 days upon receiving of the parcel. And we recommend the customer to use a trackable shipping method. FILA will reject the exchange parcel if the customer haven't pay the courier fees. We are not responsible for items not received by us due to shipping issues. Please let us know if you have any additional questions. We are happy to help. FILA
  • Unanswered
    Question
    Ivy******* 2018-10-14
  • Unanswered
    Question
    lav******* 2018-10-13
  • Answered
    Question
    jo.******* 2018-10-11
    Answer
    Hi Jos,

    We still have one pair in size 36.

    Hope this helps.
    FILA 2018-10-11
    Question
    Hi, but the drop down still reflect it as 0. Could you please update it ? Thanks
    Answer
    Hi Jos,

    This product in size 36 is currently sold out, but we will try to restock these days. Once the product back in stock, we will let you know.

    Hope this helps.
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How to Return/Exchange