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- Requires a minimum purchase of $200
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Received with good condition. Delivery is abit Long
STYLE:5FFH | Color:10(+S$1.10)
For the prices paid - the clothing are value for money
STYLE:5FFP | Color:2(+S$3)
Lousy service n always send the wrong item.. Tis is the second time I received wrong item.. Moreover the blouse is also not in the shopping list, n there isn't any full refund, so is consider cheating n forcing us to take, the wrong item sent is a pcs of bad quality, material like paper not worth a single cent. I seriously feel cheated twice.. I will lodge in a complaint to qoo10 to black list tis angel-city.. I wan an answer for tis.. Below attach is the wrong pc of blouse n the right one I order.more review
Type:A9C | number:7
Very bad experience, service Low, take so long to delivery after cny holiday , oder 4 item only come 2 item, the seller do the refund for 2 item out of stock, oder this dress in pink Colour but no stock and seller never inform me that , they just anyhow send me white Colour and say sorry that the pink Colour no stock so replace to me white Colour . Is mean force customer to take the dress that I they don't want right???very disappointedmore review
Type:A9K | number:5
Received in good order, thanks seller...
Type:A9G | number:20
STYLE:5FFC | Color:8(+S$3.50)
STYLE:5AAC | Color:6(+S$0.40)
STYLE:5AAB | Color:16(+S$4.10)
STYLE:5FFY | Color:13(+S$1.80)
STYLE:5FFK | Color:13(-S$0.20)
Letter:5FFK | number:10(+S$6.10)
Letter:5FFD | number:17(+S$1.10)
Type:A9C | number:8
Hi Seller,Did you really mail out my items? When will i be receiving my items? It has been quite some time since i ordered. Why is it still "Transit to the Dispatch Center"? Hope to hear from you soon. Thank you.
Hi,dear buyer!We will update asap.Thanks!
Hi seller, i am interested in the black dress. anymore stock ? thanks.
Hi,yes,have stock,welcome to order,thanks.
thank you, I will place my order shortly.
115.06.16Do note that I had lodge a complain to the bank against this unauthorise deduction and payment to void!
Hi,the CS will contact you,thanks.
Dear Sir/Madam,If I want to sell your products from my Facebook page or online, do you have any special discount price or any plan for it?Thanks.I am looking forward to hear from you.Best Regards,Han
Hi,dear buyer!Please contact with this email:email@example.com.Thanks!
CS! see enclosed the Seller Angel-City msg!Also Seller had collected 1pc of top arranged by Q0010 Qxpress some times ago in April 2016 but till now June 2016 I did not see any refund from Q0010! yet you want to charge me 2pcs clothing!? Dayrobbery! Am asking Small Claim Tribunal to demand all the compensation from you! Still trying to find more excuses! see return # RX114040736SG !Very dishonest seller and website platform who never protect buyers/customers right![Cancel/Refund] [Re] Non-receipt claim Order no.(169047648)CloseReplyDeleteTo : sehmoyApr 24, 2016 (Sunday) PM 9:24:44Hi,dear buyer!My side shows a refund has been completed.If you haven't received the full refund.Please contact Qoo10 CS Team.Thanks!To : Seller(Angel-City)Apr 23, 2016 (Saturday) AM 10:14:12Where? and when? I did not see any refund made by you?To : sehmoyApr 22, 2016 (Friday) PM 9:19:00Hi,dear buyer!Sorry!169047646 is out of stock，we have refunded fully to your Q-money.Thanks!To : Seller(Angel-City)Apr 22, 2016 (Friday) PM 2:12:51Also I did not receive this order A9B-10 and you said going to refund.When have you refund and to where? kindly advise soonest before I asked the bank to stop the payment to Q0010. Thanks!To : sehmoyApr 16, 2016 (Saturday) PM 1:14:49Hi,dear buyer!Sorry,but we will have a check first,then we will give you an answer asap.Thanks!To : Seller(Angel-City)Apr 16, 2016 (Saturday) PM 1:00:00A9B-9 lace not even and not proper sew.jpgHello AngelCity/ShineeShop!Kindly note I ordered 7pcs of clothing on 5Apr16 but you only send 6pcs on 13Apr2016. You cancel 1 order due you do not have the stock?! then you should remove the picture display in your website isn't it? this is very misleadingNot only that you informed had refund the money in my Q account but I did not see any refund? Somemore you imposed the delivery cost on me when you cannot fultill the order which is due to your company fault.Upon checking your clothing below are the faulty clothing and mismatch clothing per your size chart given.1.A9B-10 not receive and you claim refund but did not see any refund on top of that you charge me the shipping cost which is very unreasonable because is due to your company fault for not fulfilling customer orders but you impose charges on me2.A9G-5 For the length you indicate is 91cm and Bust 116cm? but the actual length is only 84 with bust only 53cmx2 =106cm as show in the pictures3. APF-7 you stated the BUST is 118cm ,length is 63cm and waist is 104cm sleeve is 57cm but the actual measurement for the bust is only 96cm as show in the pictures with length only 59cm. Can't even fit in, how to wear? And you had collected back the clothing, where is the refund?4. A9K-10 the clothing beside the neck( collar) did not sew properly resulted got a hole. See picture for the faulty5. A9B-9 lace not properly sew but I will make exception to accept as hide inside still not visible.12.05.2016Hello Q0010CS!Kindly advise how do you derived at the refund?This seller suppose to send me 7pcs of items but due to Angel-city/ShineeShop fault that they cannot fulfill 1 item so they send 6pcs only which is $8.90 x 6pcs - $12 discount from my cart = $41.40 and you had asked your Qxpress to collect back the wrong sizing clothing. Should have collected 2pcs but your "smart" system only give 1 return label. Ended up only 5pcs but your system still bill me 6pcs and you said you refund? but I saw the cart charging of $48? Kindly explain!Even if I add the ridiculous imposition of shipping cost that was due to seller fault for not able to fulfill the amount should be $41.40-8.90=$32.50 + unreasonable shipping cost of $4.60=$37.10 so do explain to me why are you charging me $48 and what is your refund amount?! appreciate your prompt reply and advise before I asked my bank to void the
Hi,dear buyer!My side shows a refund has been completed.If you haven't received the full refund.Please contact Qoo10 CS Team.Thanks!
I still did not rec the refund? Can you contact Q0010 to effect asap!? thanks!
There is no sign of refund from you and Q0010 to me at all until today! I will proceed to lodge complain to the Small Claim Tribunal and Media with the CASE reports against you and Q0010! CRAPS!
Hello, it's more than 3 weeks and you have not refund my money. Eventhough you promised to reply me within a week, it is already due and you are still keeping quiet. Can you respond please? Please see the attached picture proof which you left a note in the delivering parcel, indicating you also knew that 1 item is not delivered. Why is there a need for you to check again?
Hi,dear buyer!Sorry,we are too busy to reply in time.But we will do asap.Pls take it easy.Thanks!Hi,dear buyer!Sorry!172351188 is out of stock，we have refunded fully to your Q-money.Thanks!
I ordered total 5 items but you only shipped 4 items.Please refund me the money for the missing item A9K-19.
Hi,dear buyer!Sorry,but we will have a check first,then we will give you an answer in a week.Thanks!
Can you please confirm that the waist size for these 2 dresses are 66cm and not 68cam. Other web sites listed the same dress as waist at 68cm.
Hi,dear buyer!Please make allowance a little size error.Thanks!
There isn’t any posted question about item.