MSHRetail
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GOOD MINISHOP RATE 90%
9.90

Florella Mens Cargo Pants / Prolando Business Pants / Working Jeans


Customer who recommended this item
2903 (Based on 3140 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-29
Manufacturer/
Place of origin
Hong Kong Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Cargo Pants. Working Jeans
BOOKMARK 1 2 3 4 5 6 7

Photo Review (917)

Customer Review (3,140)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 19, 2018 ade***
Highly Recommend Jun 18, 2018 Spe***
Highly Recommend Jun 17, 2018 Che***
Highly Recommend Jun 14, 2018 tan***
Highly Recommend Jun 12, 2018 teo***
Highly Recommend Jun 09, 2018 lim***
Highly Recommend Jun 06, 2018 yus***
Netural Jun 06, 2018 kkb***
Recommend Jun 06, 2018 phw***
Highly Recommend Jun 05, 2018 jol***

Item Q&A(273)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    MSHRetail
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    MSHRetail
  • Answered
    Question
    cen******* 2018-06-18
    Answer
    Hi,

    The cargo pants are not slim fit.
    MSHRetail 2018-06-19
  • Answered
    Question
    haz******* 2018-06-14
    Answer
    Hi,

    Thanks for your enquiry.

    Item 2268 has the same size chart as 1049.

    MSHRetail 2018-06-18
  • Answered
    Question
    fra******* 2018-05-24
    Question
    i mean your singapore address
    Answer
    Hi,

    We can accept self collection and direct cash payment.

    However we do not have standard operating hours.

    Normally we have people around on a Sat morning.

    Please let us know if this works for you.

    Here’s our address:

    49 Tannery Lane #01-01/#04-03 Noble Logistics

    Thank you.
    MSHRetail 2018-05-26
  • Answered
    Question
    Whi******* 2018-05-15
    Answer
    Private Enquiry
    MSHRetail 2018-05-16
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lcs******* 2018-05-13
    Answer
    Hi,

    Yes we will be sending out the replacement via Qxpress courier for pickup on Tuesday. It should reach you within 2 days.

    Can we request you to send back item 472-1? We have prepare an envelope with stamp attach. You can drop it into any Singpost letter box.

    Sorry for the inconvenience caused.
    MSHRetail 2018-05-13
    Question
    Hi,
    Thanks for the prompt reply.
    Noted and appreciated.
    Answer
    Hi,

    FYI, the package already pick up by Qxpress courier.

    Let us know if you do not receive it.

    Thanks.
    Question
    Hi,
    I had received the package.
    However, instead of having 474-1 which i ordered, now i have 2 nos of 472-1. I had received the wrong item again...
    Please help and advise the location for direct exchange.
    Thanks.
    Answer
    Really sorry. Can we resend you instead?
    You can receive it by next tues or wed.
    Question
    Hi,
    I still have not receive the item yet.
    Possible to check the status?
    Thanks
    Answer
    Yes. Let us check with them.

    Already answered inquiry. If you have another any question, please contact to us.
    (Jun 04, 2018 09:00)
  • Answered
    Question
    buf******* 2018-04-30
    Answer
    Hi,

    As long the tag is around, we will allow the exchange.
    MSHRetail 2018-04-30
  • Answered
    Question
    buf******* 2018-04-10
    Answer
    Private Enquiry
    MSHRetail 2018-04-11
  • Answered
    Question
    afh******* 2018-04-06
    Answer
    Private Enquiry
    MSHRetail 2018-04-06
    Question
    Private Enquiry
    Answer
    Private Enquiry
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Policy & Notice
How to Return/Exchange