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AROMA LIVING SINGAPORE
AROMA LIVING SINGAPORE Join Fellow
6,343 Fellows
POWER MINISHOP RATE 90%
★FREE DELIVERY★ BUNDLE 2x 120ML AROMATHERAPY ESSENTIAL OIL★PREMIUM QUALITY
395 items sold
11.8

★FREE DELIVERY★ BUNDLE 2x 120ML AROMATHERAPY ESSENTIAL OIL★PREMIUM QUALITY


Customer who recommended this item
668
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Exchange, Refund Policy #2 Seller Dec 21, 2017
Exchange, Refund Policy #1 Seller Dec 21, 2017
Warranty Claims #2 Seller Dec 21, 2017
more
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (292)

Customer Review (464)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 14, 2018 cyn***
Highly Recommend Dec 14, 2018 chr***
Highly Recommend Dec 13, 2018 bao***
Highly Recommend Dec 13, 2018 fxq***
Highly Recommend Dec 13, 2018 mav***
Highly Recommend Dec 12, 2018 Gal***
Highly Recommend Dec 12, 2018 ehs***
Highly Recommend Dec 12, 2018 sha***
Highly Recommend Dec 12, 2018 mis***
Recommend Dec 12, 2018 kak***

Item Q&A(60)

Status
Question & Answer
  • Notice

    Exchange, Refund Policy #2

    Do note that buyers have to return the item within 10 business days upon submitting your request. Beyond that, seller reserves all rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Exchange, Refund:

    Email us at aromalivingsg@gmail.com and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo/Video of items unopened and intact before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the criteria is not met.
    (Refer to Exchange, Refund Policy #1)

    AROMA LIVING SINGAPORE
  • Notice

    Exchange, Refund Policy #1

    - Within 7days from delivery date.
    - Items must be unused and unopened.
    - Item must not be damaged by customer’s fault. Inclusive of cosmetic damages.
    - All items, accessories, boxes and packaging has to be kept intact and in original condition for refund/return.
    - Amount refunded will be by the same payment that was used to make payment via Qoo10.
    - Amount will be refunded within one week upon seller receiving the refunded/returned item.
    - The return cost of the item and indemnity may be charged to buyer before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the above criteria is not met.

    Strictly no refunds for any orders once item has been opened and used.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #2

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Warranty Claims:

    Email us at "aromalivingsg@gmail.com" and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo & Video of issue
    4. Detailed explanation of the issue.

    Aroma Living reserve the right to void any warranty claims if any of warranty criteria are not met.
    (Refer to Warranty Claims #1)
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #1

    - All packaging boxes are to be kept for validity of warranty.
    - All accessories, packaging box and labels are to be retained for 30days for warranty validity.
    - Seller do not accept cases where items has been damaged by customer’s fault, including cosmetic damages.
    - For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original warranty.
    - There will not be any option to exchange item to a different model, regardless of price.
    - Aroma Living reserve the right to void any warranty claims if any of the above criteria are not met.

    Strictly no refunds for any orders regardless of circumstances.

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Answered
    Question
    jy5******* 2018-12-12
    Answer
    Hi,

    have replied you in another chat :)
    AROMA LIVING SINGAPORE 2018-12-13
  • Answered
    Question
    yun******* 2018-12-09
    Answer
    Private Enquiry
    AROMA LIVING SINGAPORE 2018-12-11
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Jas******* 2018-12-05
    Answer
    Hi,

    We will change it accordingly.

    Thank you.
    AROMA LIVING SINGAPORE 2018-12-06
  • Answered
    Question
    moo******* 2018-12-04
    Answer
    Hi,

    Yes, it is suitable and safe for pregnant lady.

    Thank you.
    AROMA LIVING SINGAPORE 2018-12-04
  • Answered
    Question
    rnk******* 2018-11-29
    Answer
    Hi,

    No, it can't be applied onto skin.

    Thank you.
    AROMA LIVING SINGAPORE 2018-11-29
  • Answered
    Question
    yvo******* 2018-11-28
    Answer
    Hi Yvonne,

    Bliss is blue skies, we are undergoing the change of name. Hence, Bliss is referring to blue skies.

    Thank you.
    AROMA LIVING SINGAPORE 2018-11-29
    Question
    Thanks for clarifying.
    Answer
    You are welcome :)
  • Answered
    Question
    boo******* 2018-11-17
    Answer
    Hi,

    Yes it can be.
    AROMA LIVING SINGAPORE 2018-11-19
    Question
    Is that 100% oil base.We are trying cold process soap making
    Answer
    If you're looking for oil-based, please refer to this instead:

    https://www.qoo10.sg/item/100-PURE-ESSENTIAL-OILS-TOP-GRADE-NATURAL-EXTRACTS-WIDE-VARIETY/522840406
  • Answered
    Question
    lim******* 2018-11-17
    Answer
    Hi,

    Yes you may :)
    AROMA LIVING SINGAPORE 2018-11-19
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Policy & Notice
How to Return/Exchange