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USE 30 couponFRESH STOCK! 30 BOTTLES PROMO! JAPAN NO.1 HADATUKO UPG MARINE COLLAGEN DRINK 10000mg

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Customer who recommended this item
174 (Based on 198 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Singpost Normal Mail Seller 2016-06-17
Returns Policy Seller 2015-08-04
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Customer Review (198)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 08, 2017 sel*******
Highly Recommend Oct 08, 2017 ali*******
Highly Recommend Oct 06, 2017 jan*******
Recommend Oct 02, 2017 flo*******
netural Sep 30, 2017 gko*******
Recommend Sep 29, 2017 san*******
Not Recommend Sep 27, 2017 Nge*******
Highly Recommend Sep 26, 2017 gon*******
Highly Recommend Sep 25, 2017 ann*******
Recommend Sep 25, 2017 ale*******

Item Q&A(13)

Status
Question & Answer
Date
Member
Notice
Seller

We are not responsible for any lost mail. Please choose Qxpress if you are uncomfortable with Singpost normal mail.

Notice
Seller

Please note that we only allows for exchange within 7 days of purchase and with receipts.

Please write to customer_service@sasa.com.sg for queries and assistance.

Exchange will have to be done at Sa Sa Cosmetic Co. (S) Pte Ltd, 1 Jalan Kilang Timor #06-02 Pacific Tech Centre Singapore 159303.

Answered
2017-09-27
Nge*******
User

The page mentioned this batch will expire only on OCT 2018, But I received stock with expiry on Dec 2017! Furthermore it still cost me $79.90, which I paid more for the 2018 stock! Dishonest!

User

Hi dear, we're sorry about that. Please allow us to make a check and we'll get back to you the soonest.

Hi dear, just checked. Our warehouse made a mistake. Can we arrange for an exchange for you? We'll deliver the correct products to you during weekdays, between 9am - 6pm. Sorry for the inconvenience caused.
(Oct 03, 2017 13:25)

Hi Erene, good news! We will be sending you 3 boxes of Hadatuko Collagen Drink (expiring Oct 2018) along with 1 x $20 Sasa Voucher*. We will not need you to return us the ones you have on hand since it's our oversight. Once again, we apologize for the inconvenience caused and thank you for your patience on this. Our courier should reach you latest by end of next week, else please feel free to check in with us again. Wonderful day ahead!
(Oct 05, 2017 09:47)

User

Hi,

Appreciate for your excellent customer services and the way Sasa handle this issue.:) Will continue support and repeat purchase..Thanks.^^

User

Thanks dear! Have a wonderful week ahead. :)

User

Hi,

Just want to check when you going to courier the 3 boxes of collagen? Is it by this week?

User

Hi dear, yes. Delivery will reach you by this Friday. :)

User

Hi,

I still haven't receive the 3 boxes of collagen yet. Kindly advise the status of delivery. Thanks.

User

Hi dear, we will make a check and will let you know asap. So sorry about that.

User

Hi,

I have received the 3 boxes of collagen. Thanks . :)

User

That's great! Thanks for your patience in this matter dear. :)

Processing
2017-09-24
yic*******
User

Secret Inquiry

User

Secret Inquiry

Processing
2017-09-21
sat*******
User

Secret Inquiry

User

Secret Inquiry

Processing
2017-09-21
nwh*******
User

It.is going to expire at 18 oct which is less than a month now. Possible to comsume 2 bottles a day in order to finish it.

User

Hi dear, the current batch expires next year on Oct 2018. We're now selling it at 1 @ $29.90 & 3 @ $79.90 with free shipping! :)

User

I already bought it. What i mean is can i consume w bottles a day.

User

Hi dear, do allow us to check with our Beauty Advisors and we'll get back to you accordingly. :)

Answered
2017-09-18
lin*******
User

Secret Inquiry

User

Secret Inquiry

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Secret Inquiry

User

Secret Inquiry

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Secret Inquiry

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Secret Inquiry

Processing
2017-09-14
buf*******
User

Possible to deliver by tomorrow if order today?
Or do u have new batches that expires later?

User

Hi dear, our Qexpress courier guys will pick up your order within 3 working days from purchase usually and they'll proceed with delivery thereafter. :)

User

Do u have another batch that expires end of this Yr?
Cos this current batch might b too late

User

Hi dear, apologies but for this promo price, we only have the ones expiring on 18 Oct 2017.

Answered
2017-09-09
lyn*******
User

Is it to consume daily for one mth ? Or like other brand 1st 6days then twice weekly. Does it need to refrigerated before condume ? Appreciate your reply soonest to ensure I consume the right way. Thks.

User

Hi dear, for best result, you should consume it everyday for a start. :)

Answered
2017-09-08
can*******
User

Hi, my order No. 228263028,payment done yesterday. Today show item schedule send out on 14Sep ?? Item is expiry on 18Oct, why still delayed sending out item?? Can you please send out as soon as possible? May I know what is the reason for delay for so long just send out?? How to finish it before expiry date??

And I also requested changing my shipping address, can someone reply to me?

User

Hi dear, apologies for the delay in reply. We've checked and your order has already been delivered to MAXWELL HOUSE 20 MAXWELL ROAD #03-02A, Maxwell House, 069113 Singapore. Would like to check if you've already received it successfully? :)

Address
PACIFIC TECH CENTRE 1 JALAN KILANG TIMOR #06-02
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