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1 + 1 [Lux Luminique] Damage Repair / Volume Shine / Volume Shine ( Non-Silicone


Customer who recommended this item
88
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Authenticity Seller Jun 28, 2016
Delivery Policy Seller Jun 28, 2016
Return & Exchange Policy Seller May 23, 2016
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (38)

Customer Review (91)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 13, 2018 hei***
Recommend Jul 20, 2018 amy***
Highly Recommend Jul 17, 2018 cyl***
Highly Recommend Jul 16, 2018 Eun***
Recommend Jul 16, 2018 lim***
Highly Recommend Jul 15, 2018 Jes***
Highly Recommend Jul 12, 2018 joa***
Highly Recommend Jul 11, 2018 all***
Highly Recommend Jul 11, 2018 mer***
Highly Recommend Jul 11, 2018 ele***

Item Q&A(5)

Status
Question & Answer
  • Notice

    Authenticity

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.
    Beautiful.Me
  • Notice

    Delivery Policy

    At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



    Beautiful.Me
  • Notice

    Return & Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Beautiful.Me
  • Answered
    Question
    ehu******* 2018-07-15
    Answer
    Hi there, we will be redelivering a new parcel to you as the item was returned by our courier. So sorry for the inconvenience caused. We will arrange the redelivery for you within 3-5 working days. Thank you and have a nice day.
    Beautiful.Me 2018-07-16
  • Answered
    Question
    amy******* 2018-06-13
    Answer
    Hi there, as your order status is still on request. Kindly cancel and reorder if you would like to change to the volume one. Sorry for any inconvenience caused. Thank you and have a nice day ahead.
    Beautiful.Me 2018-06-14
  • Answered
    Question
    aci******* 2018-06-12
    Answer
    Hi there, so sorry but none of these are for cleaning scalp. The 3 shampoo/conditioners are for damage hair, for smooth hair and volume. Thank you and have a nice day ahead.
    Beautiful.Me 2018-06-12
  • Answered
    Question
    ang******* 2018-06-11
    Question
    Is the Relax & Smooth shampoo suitable for dry hair?
    Answer
    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

    Hi there. The expiry date for:
    Lux Luminique Damage Repair Non-Silicone Shampoo 450g 27-Oct-2020
    Lux Luminique Relax & Smooth Non-Silicone Shampoo 450g 24-Jul-2020
    Lux Luminique Volume Shine Non-Silicone Shampoo 450g 2-Jun-2020
    Lux Luminique Damage Repair Conditioner 450g 26-Sep-2020
    Lux Luminique Relax & Smooth Conditioner 450g 20-Apr-2020
    Lux Luminique Volume Shine Conditioner 450g 4-Aug-2020
    Do note that the expiry date depends on which shipment of stock is picked and packed. Thank you and have a nice day.
    (Jun 13, 2018 18:37)
    Beautiful.Me 2018-06-11
  • Answered
    Question
    lin******* 2018-06-10
    Answer
    Hi there, the items are 450g. Thank you and have a nice day ahead.
    Beautiful.Me 2018-06-11
Ask Question
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Policy & Notice
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