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Vinda Official Store
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[Official Store] Drypers Wee Wee Dry Singapore Exclusive / Drypantz/ Touch Diapers/ Tape/ Pants
140 items sold
20.50

Drypers[Official Store] Drypers Wee Wee Dry Singapore Exclusive / Drypantz/ Touch Diapers/ Tape/ Pants

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Customer who recommended this item
1642
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Operating Days and Time Seller Jun 13, 2017
Manufacturer/
Place of origin
Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (650)

Customer Review (1,242)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 15, 2018 cel***
Highly Recommend Dec 15, 2018 Pre***
Highly Recommend Dec 14, 2018 Lee***
Highly Recommend Dec 13, 2018 len***
Highly Recommend Dec 12, 2018 Jas***
Highly Recommend Dec 11, 2018 mic***
Highly Recommend Dec 10, 2018 COL***
Highly Recommend Dec 09, 2018 Cra***
Highly Recommend Dec 08, 2018 won***
Highly Recommend Dec 08, 2018 cal***

Item Q&A(61)

Status
Question & Answer
  • Notice

    Operating Days and Time

    MON~FRI : 9:00am ~ 6:00pm
    Weekends/Public Holiday: Closed
    Hence, we will not be able to reply to buyers' inquires on weekends or PH
    Vinda Official Store
  • FAQ

    What are your operating days and time?

    MON~FRI : 9:00am ~ 6:00pm Weekends/Public Holiday: Closed Hence, we will not be able to reply to buyers' inquires on weekends or PH
    Vinda Official Store
  • Unanswered
    Question
    soo******* 2018-12-14
  • Unanswered
    Question
    ric******* 2018-12-11
  • Answered
    Question
    Fad******* 2018-12-01
    Answer
    Dear Customer, sorry for late reply. Kindly inform that we are using 3rd party courier , the delivery will take about 3 - 5 working days. Thank you.
    Vinda Official Store 2018-12-04
  • Answered
    Question
    838******* 2018-11-26
    Answer
    Dear Valued Customer,

    Thank you for contacting Vinda (Qoo10) Customer Support. We are delighted to be at your service and will work towards resolving your issues/inquiries.

    Can you kindly provide the photo of the parcel and the waybill? For our record to serve you further.

    And Normally we all sells in carton, so the wrong packs was very rare to happen. but we will look into it and get back to you ASAP. We will make up to you if there is any missing goods

    Best regards
    Vinda Official Store 2018-11-27
    Question
    I provide 2 times already.Please see attached
    Question
    Please see attached
    Answer
    Dear valued customer, after we check to the system, we already take notes for this issue & still on queue list. We are apologize for the inconvenience that caused and thank you for your understanding. Have a great day ahead! :) ~Adele
    Question
    So May I know when you will deliver to me?
    Answer
    Dear Valued Customer,

    Please kindly provide us your Batch number for us, so we can provide you the same quanlity product. After you give me the batch number, we will ship out to you ASAP.

    Best Regards

    Question
    Please see attached
    Question
    Please see attached.is it?
    Question
    See
    Answer
    Dear Valued Customer,

    Yes, it is. We will process the resend to you ASAP. The delivery guy will call 1 hour prior to delivery.

    Best Regards
    Question
    Ok.Please deliver ASAP
    Answer
    Dear Customer, please update us if you have not receive yout item. Thank you.
    Question
    Please check the history.i but 8 bags,only get 7 bags.all the information I send to You already.you said will deliver to me.but until now I haven’t received.
    Answer
    Dear Valued Customer,

    We had informed the brand to sent the one bag for you, as we only sell in carton, Please kindly spare some time, you will be receiving it by next week.

    Best Regards
    Question
    Please inform them deliver ASAP.I will wait.
    Answer
    Dear Valued Customer,

    We will urge the delivery for you, thank you for your kind understanding.

    Best Regards
  • Answered
    Question
    838******* 2018-11-21
    Answer
    Dear valued customer, we are apologize for the inconvenience that caused. We will take notes for your issue & process it immediately. To support the process, please send us a photos of your package (include the items inside the box) & Airwaybill. Thank you & have a great day ahead! :) ~Adele
    Vinda Official Store 2018-11-22
    Question
    Please see attached .So you will deliver one more to me?
    Answer
    Dear valued customer, please kindly provide us a photo of the waybill, to support us processing your issue. Because we need to see the waybill to double check with our team & the courier team. Thank you for your understanding & have a great day ahead! :) ~Adele
    Question
    Please see attached
    Answer
    Dear valued customer, we already take notes for your issue & will process it immediately. Thank you for your understanding & have a great day ahead! :) ~Adele

    .
    (Nov 23, 2018 09:13)
    Question
    So. What’s your solution?When will deliver to me?
    Question
    Hi ,I buy 8 bags. But I only get 7 bags.the one more go where?My order number is 283534843.when will deliver to me?
    Answer
    Dear Valued Customer,

    We will inform the operations and get back to you by today.

    Best Regards
    Question
    Ok I will wait for you.
    Answer
    Dear Valued Customer,

    We need the batch number on the 7 bags, not the cart number. Please take a look of the products you received, and take a photo of the batch number for us. Thanks

    Best Regards
  • Answered
    Question
    Fut******* 2018-11-20
    Answer
    Dear valued customer, we are apologize for the inconvenience that caused. Do spare us time to double check your issue with our team & the logistic. Thank you for your understanding & have a great day ahead! :) ~Adele


    .
    (Nov 21, 2018 13:14)
    Vinda Official Store 2018-11-21
  • Answered
    Question
    kar******* 2018-11-17
    Answer
    Private Enquiry
    Vinda Official Store 2018-11-18
  • Answered
    Question
    alr******* 2018-11-17
    Answer
    Dear valued customer, we will be restock very soon. Usually we will restock it every week. Thank you for your understanding & have a great saturday ahead! :) ~Adele

    .
    (Nov 19, 2018 10:57)
    Vinda Official Store 2018-11-17
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