Hi, we have received the non-receipt cliam already, we will file the lost case tmw. And we have 3 solutions here:1)To prevent the lost again,please top up 2.49(Qexpress charge us $3.99, means you paid for partial cost of Qexpress ), we bare the lost of postage&item that we sent to you by normal mail previously, we will resend another pc to you by Qexpress. 2) would you like to self collect from our place without any top up,we are at woodlands area,
3) place new order(can be any item from our shop) with qexpress and we will send the new order together with the previous order to you by qexpress.
Please tell us what is your option，Option 1 is highly recommended.If you receive the item at the mean time, please help to confirm the delivery
Thank you for your understanding.