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FROM $1 GIFT IDEAS: Christmas Goodie Bag Party Present Cute Squishy Rainbow Notepad Lanyard ID Pouch


Customer who recommended this item
351
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Singpost Normal Mail - lost mail Seller Dec 01, 2016
Exchanges due to sizes/ preference of buyers. Seller Nov 18, 2016
Faulty/ Defective Items received Seller Nov 18, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Cute Gifts
BOOKMARK 1 2 3 4 5 6 7

Photo Review (136)

Customer Review (341)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 16, 2018 jel***
Recommend Dec 14, 2018 win***
Highly Recommend Dec 14, 2018 ama***
Highly Recommend Dec 14, 2018 mis***
Highly Recommend Dec 14, 2018 jil***
Highly Recommend Dec 13, 2018 ssu***
Highly Recommend Dec 13, 2018 suk***
Highly Recommend Dec 11, 2018 cra***
Highly Recommend Dec 11, 2018 ang***
Highly Recommend Dec 10, 2018 kar***

Item Q&A(37)

Status
Question & Answer
  • Notice

    Singpost Normal Mail - lost mail

    Dear Buyers,

    By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
    Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.

    However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
    Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.

    Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).

    To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.

    Thank you for your kind understanding.
    G_LovelyShop
  • Notice

    Exchanges due to sizes/ preference of buyers.

    If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.

    To be eligible for exchanges:
    1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    2. All shipping fee will be incurred from buyer's end.
    3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
    4. New item will be shipped out upon verification of return and receipt of top up postage fees.

    Please note to contact seller via Qoo10 for exchange requests.

    All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.
    G_LovelyShop
  • Notice

    Faulty/ Defective Items received

    If your items arrive faulty/ defective, kindly contact seller via Qoo10.

    1. Provide photo of the defect/ problem with received items.
    2. Provide video of non-functioning product. (For electronic products)
    3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

    Do note that you would need to contact us so that we can assist you on the replacement process.
    G_LovelyShop
  • Notice

    Wrong items received/ Missing items in parcels

    If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.

    1. Provide photo of the item contents within the parcel package.
    2. Provide photo of the parcel package with the delivery information.
    3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

    G_LovelyShop
  • FAQ

    I need my items urgently, why have they not reached me?

    We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.
    G_LovelyShop
  • FAQ

    Can I track my items?

    Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.
    G_LovelyShop
  • FAQ

    Can I choose a specific time/ day I want my delivery to be on?

    For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.
    G_LovelyShop
  • Answered
    Question
    est******* 2018-12-14
    Answer
    As replied in other message. thank you
    G_LovelyShop 2018-12-14
  • Answered
    Question
    see******* 2018-12-11
    Answer
    Private Enquiry
    G_LovelyShop 2018-12-11
  • Answered
    Question
    s_c******* 2018-12-07
    Answer
    Private Enquiry
    G_LovelyShop 2018-12-07
  • Answered
    Question
    dre******* 2018-12-06
    Answer
    Hi

    we won't be able to restock this item in time for Christmas.
    Stocks would only arrive after Christmas.

    Do consider the other instock items we have :)

    Some other Christmas Gift ideas:
    https://www.qoo10.sg/g/412952787
    https://www.qoo10.sg/g/630599148
    https://www.qoo10.sg/g/461210802
    https://www.qoo10.sg/g/507393701

    Thanks!
    G_LovelyShop 2018-12-07
  • Answered
    Question
    h.j******* 2018-11-26
    Answer
    Private Enquiry
    G_LovelyShop 2018-11-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ivy******* 2018-11-24
    Answer
    Hi

    Do scroll down to see the picture where the codes are right next to the items.

    I have attached a screenshot from my mobile browser for reference.

    Thank you
    G_LovelyShop 2018-11-26
  • Answered
    Question
    jia******* 2018-10-19
    Answer
    Private Enquiry
    G_LovelyShop 2018-10-19
  • Answered
    Question
    nat******* 2018-10-01
    Answer
    Hi, you can self collect at the following address.

    THIS IS IMPORTANT:
    Please indicate "FOR SELF COLLECTION" in the MEMO TO SELLER during purchase so that we will not ship it out.
    If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).

    Nordcom One
    3 Gambas Crescent #07-16
    Singapore 757088
    Opening hrs: 3.30pm to 5pm, Tues to Thurs.
    Closed on Mon, Fri, Sat, Sun, PH

    Self collection is by appointment only, so please let us know the date/time you will self collect at so we can make sure there is someone at the warehouse when you arrive :)
    The warehouse may be unexpectedly closed even during stated opening hours.
    Do note to wait for our confirmation/ acknowledgement of the visit before actually heading down (may need 1 working day to reply).

    We are open on Wed, please let us know the time.

    Thank you.
    G_LovelyShop 2018-10-02
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Address
Nordcom One 3 Gambas Crescent
Available during
MON~FRI : reply within 24 hours SAT : day off SUN, Holiday : day off

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How to Return/Exchange