Qoo10

Dear Customer,

Thank you for shopping with us.

If you receive a missing or wrong item,
please contact us with all photos of the item received include Box or plastic bag with Waybil according to the "Shipping Instructions" listed at the bottom of the ITEM page.

If you send us a message without any pictures, we cannot process it.
*We do not process refund/cancellation/exchange requests without photos or any evidence due to inconvenience or annoyance.

Therefore, Please note that this is to accurately prevent mistakes or accidents between the seller and the buyer.

Also, Our operationg Hours as below.

Weekdays (Mon to Fri) - 9:00AM to 6:00PM.
*Closed on weekends and public holidays.*

Thank you for understanding.

We will continue to strive for better service.

Have a great day ahead.

Dear Customer,

Thank you for using our page.

Our operating hours as below.

Weekdays (Mon to Fri) - 9:00AM to 6:00PM.
*Closed on weekends and public holidays.*

If you have any inquire about our items, please attach shipping invoice and product photos to help us solve the problem quickly.

Please refer to the use.

In addition, we would like to answer your valuable inquiries with sincerity. Therefore, please understand that even if the time is delayed.
We inform you that your inquiry may be delayed due to a large number of inquiries on the next day of a public holiday or weekends.
However, we will do our best to solve everything as soon as possible.

Thank you for understanding.

We will continue to strive for better service.

Have a great day ahead.