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GdLife[IT1804] NEW GOLD/ SILVER One Touch Phone Holder • Long Neck Car Mount ★ All Phones • 360° • Strong

  • Q-Price
    Sold Out
    Sale Price
    US$5.90
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic

    Qprime - US$9.70

    Overseas Shipping
    United States -US$9.70~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Model
    • Gold Frame Button
    • Silver Frame Button

  • Sold Out

Customer who recommended this item
5
Customer Satisfaction Score
90%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 80%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description [OM1804] NEW GOLD/ SILVER One Touch Phone Holder • Long Neck Car Mount ★ All Phones • 360° • Strong

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 19, 2018 mif***
Highly Recommend Nov 14, 2018 rya***
Highly Recommend Nov 05, 2018 kim***
Netural Oct 19, 2018 ao_***
Netural Sep 29, 2018 ten***
Highly Recommend Sep 10, 2018 ail***

Item Q&A(1)

Status
Question & Answer
  • Answered
    Question
    ao_******* 2018-10-20
    Answer
    Dear customer, please provide the previous inquiry , thanks
    GdLife 2018-10-22
    Question
    [IT1804] NEW GOLD/ SILVER One Touch Phone Holder • Long Neck Car Mount ★ All Phones • 360° • Strong
    Answer
    Dear customer, may we know what is the wrong item you received? please provide us a picture. thanks
    Question
    Please find attach
    Answer
    Dear customer, sorry for the mistake, but the one you received is premium quality, please refer to the listing https://www.qoo10.sg/g/617792413, do you mind to keep it? thank you.
    Question
    I am sorry to say that i would prefer the one that i order.
    Please kindly arrange for replacement ASAP.
    Question
    Hi, any update?
    Answer
    Dear Customer, pls return back to below location,
    Jurong Warehouse: 2 Jurong Port Road,
    SPH Print Centre,
    PC1 #03-01
    Singapore 619088
    Mon-fri, (11am-7pm)

    we will reship the correct one for you once we received. thank you.
    Question
    HI, So the freight fees will be pay by you.
    Please kindly advice the what forwarder to use and the account to charge too.
    Question
    HI, Pending for your advice.
    Answer
    hi, will be pay by buyer. thank you.
    Question
    Why have to be pay by me.
    You are the one who shipped the wrong parts to me and yet you want to me to pay for the return fees.
    Question
    Based on the term and condition,
    Return costs shall be borne by the party attributable to the return request, such as:
    - the buyer, where the return is due to his/her change of mind; and
    - the seller, where the return is due to the defects in the item, delivery delay or delivery of the wrong or different item
    Question
    So you are the one who have delivered the wrong parts to me. SO per the term and condition, seller has to borne the return cost
    Question
    Hi, What is the advice??
    Answer
    Dear customer, we would like to reship the correct item for you by tml. thank you.
    Question
    Thanks and do advice once it been shipped out.
    Question
    Hi, has the correct item shipped?
    Question
    HI, Shipped??
    Answer
    Dear customer, we will check with our warehouse staff and get back to you asap. thank you.
    Question
    HI, Any update?
    Question
    HI, i dont see you need 2 days to check with your warehouse staff.
    Please kindly advice, as this has been going on for almost 3 weeks.
    Question
    Hallo there,

    Please advice asap.
    Question
    Hi, If you dont wish to ship out the stuffs, please kindly advice and dont keep on delay and delay the reply.
    Answer
    Dear customer, sorry for the late response, could you please provide your detail order information again? we can not see any information from system. thank you.
    Question
    Hi, Let me recap the whole issue.
    My order number is 279425419, which you all have shipped the wrong parts to me around 20th Oct'18.
    I order a [IT1804] NEW GOLD/ SILVER One Touch Phone Holder • Long Neck Car Mount ★ All Phones • 360°.
    However, you all shipped a Gravity car mount to me. After confirmation, you all promise to ship out the corrected part to me by 10th Nov'19 with all the shipping cost cover by your side.
    Till date, i have been requesting for the details of the delivery and yet to have an answer.

    Question
    HI, so what is the out come?
    Answer
    Dear customer, we noted on your inquiry. could you please provide your detail order information again? we can not see any information from system. thank you.
    Question
    Hi, Let me recap the whole issue.
    My order number is 279425419, which you all have shipped the wrong parts to me around 20th Oct'18.
    I order a [IT1804] NEW GOLD/ SILVER One Touch Phone Holder • Long Neck Car Mount ★ All Phones • 360°.
    However, you all shipped a Gravity car mount to me. After confirmation, you all promise to ship out the corrected part to me by 10th Nov'19 with all the shipping cost cover by your side.
    Till date, i have been requesting for the details of the delivery and yet to have an answer.
    Question
    This is the wrong part shipped.
    Question
    Please kindly advice ASAP.
    Answer
    Dear customer, please contact our PIC 90020836. thank you.
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Policy & Notice
How to Return/Exchange