UniqHome
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GOOD MINISHOP RATE 90%
[New Arrival]★JAPAN Matt Premium Clock★Sleek Clean Clock/Pendulum Design★Fast Local Delivery
2 items sold
11.90

UniqHome[New Arrival]★JAPAN Matt Premium Clock★Sleek Clean Clock/Pendulum Design★Fast Local Delivery

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Customer who recommended this item
15
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Unanswered Inquiries 01/06 Qoo10 customer center Jun 01, 2018
Unanswered Inquiries 25/05 Qoo10 customer center May 25, 2018
Shipping Plan 17/05 Qoo10 customer center May 17, 2018
more
Manufacturer/
Place of origin
UniqHome Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(info.chaeco@gmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Premium Wall Clock
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Review (15)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 22, 2018 sha***
Highly Recommend Jun 06, 2018 cro***
Highly Recommend May 26, 2018 viv***
Recommend Mar 24, 2018 kia***
Highly Recommend Mar 15, 2018 Hui***
Highly Recommend Dec 17, 2017 edw***
Recommend Nov 08, 2017 nal***
Recommend Jun 29, 2017 gto***
Recommend Jun 27, 2017 ire***
Highly Recommend May 13, 2017 len***

Item Q&A(3)

Status
Question & Answer
  • Notice

    Unanswered Inquiries 01/06

    Seller to answer the inquiries by 01/06.
    Qoo10 customer center
  • Notice

    Unanswered Inquiries 25/05

    Seller to answer the inquiries by 25/05
    Qoo10 customer center
  • Notice

    Shipping Plan 17/05

    524666527--> Release date on 21/05. Seller indicated that stocks will arrive either on 18/05 or 19/05. Seller will proceed to send out on 21/05.
    Qoo10 customer center
  • Notice

    Qoo10 Return Service 09/02

    Seller has directed to enable the qoo10 return service
    Qoo10 customer center
  • Notice

    CNY Shipping Plan 26/01

    Seller working half day on 15/02 Orders from 15th after 3pm will only be shipped out on 19/02 when the seller is back. Date shipping stopped: 15/02 Date Shipping resumed: 19/02
    Qoo10 customer center
  • Notice

    Unanswered inquiries 19/01/18

    Seller to answer inquiries within 24hrs.
    Qoo10 customer center
  • Notice

    Unanswered Inquiries 12/01/18

    UC Seller uncontactable, Proceed to send system message and email.
    Qoo10 customer center
  • Notice

    Conditions for Return/Exchange

    Any return or exchange of items will be only applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item delivered:
    - Provide picture of the item contents within the parcel package
    - Provide picture of the parcel package with the delivery information.
    - Shipping fee will be incurred from seller end.

    Defective item issue:
    - Provide picture of the defective area of the received item
    - Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore is welcome, provided:
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller end
    - Strictly within 7 days of delivered date only:
    - Shipping fee will be incurred from buyer's end
    UniqHome
  • Notice

    Return/Exchange/ Refund/Cancellation/Non-Receipt Claim

    Dear Customers,

    We understand that Qoo10 system allows customer to file for return request/refund/cancellation/non-receipt claims.

    We will like to kindly request all customers to go through 'Inquiry to Seller' first, before using the system to file for return/exchange/refund/cancel/non-receipt claims. This is to avoid handling the same case twice and to prevent parcel delay especially if you selected Qxpress as delivery.

    We have staff working on such matters daily so customers will definitely hear a response from us faster than going through the back end system.

    Thank you for your cooperation in this matter.

    CreativeMall :)
    UniqHome
  • Notice

    Queries

    Dear Customer,

    We are facing large volume of orders and massages every day.
    Please kindly give us maximum of 48 hours to reply to your message.

    We would like to assure you that we take each and every message of our customers seriously.

    Thank you.

    CreativeMall :)
    UniqHome
  • Answered
    Question
    yr.******* 2018-06-07
    Answer
    Dear Customer,

    Restock is coming in approx 2 weeks time :)

    thank you
    UniqHome 2018-06-07
    Question
    Hi and noted with thanks.
    Answer
    You are welcome :)
  • Answered
    Question
    jen******* 2018-01-14
    Answer
    Dear Customer,

    The pendulum does swing :)
    Thank you
    UniqHome 2018-01-16
  • Answered
    Question
    loo******* 2018-01-05
    Answer
    Dear Customer,

    Restock is coming in about 2 weeks time :)
    UniqHome 2018-01-05
    Question
    Thank you and will look out.
    Answer
    You are welcome :)
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Policy & Notice
How to Return/Exchange