Do take note that ALL items from Genconnect Pte Ltd is strictly non-returnable and refundable.
Shipping: • Genconnect Pte Ltd is NOT responsible for missing parcel ship via Singpost Normal Mail, therefore we strongly encourage buyer to choose Registered Mail, Seller Delivery or Courier Service as listed. • Shipping rate : Shipping rate can differ from item to item. • If you selected "Store Pickup" it means you have to self collect your item at our shop within 14 days of date purchased
Refund: • Returning of damaged item, please contact us via email or phone within 7 days of item receipt. • Buyer will be responsible for returning the item to seller for warranty claim/exchange of item with our approval. Unacceptable cases: ◦ over 7 days from receiving item ◦ If items are open/used or damaged ◦ Sending item without prior contact. ◦Unhappy with the item as it does not meet your expectation
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