GenConnect Pte Ltd
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⏱【5 KG ABOVE 】Salt lamp! 💯Authentic Himalayan Salt DIRECT PAKISTAN
1 items sold
26.0

Genconnect⏱【5 KG ABOVE 】Salt lamp! 💯Authentic Himalayan Salt DIRECT PAKISTAN


Customer who recommended this item
91
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Term and Condition Seller Sep 12, 2017
Walk In Customer(s) Seller Jun 14, 2016
Term and Condition Seller May 06, 2016
more
Manufacturer/
Place of origin
PAKISTAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Authentic Himalayan Salt Lamp
BOOKMARK 1 2 3 4 5 6 7

Photo Review (43)

Show My List

Customer Review (71)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 27, 2018 da1*** (SG SG)
Highly Recommend Jun 26, 2018 wgw*** (SG SG)
Highly Recommend Jun 10, 2018 Piy*** (SG SG)
Netural Apr 18, 2018 nut***
Highly Recommend Apr 16, 2018 get***
Highly Recommend Apr 16, 2018 get***
Highly Recommend Mar 04, 2018 yon***
Highly Recommend Mar 01, 2018 Che***
Highly Recommend Feb 27, 2018 gk0***
Highly Recommend Feb 21, 2018 wnn***

Item Q&A(24)

Status
Question & Answer
  • Notice

    Term and Condition

    Do take note that ALL items from Genconnect Pte Ltd is strictly non-returnable and refundable.

    Shipping:
    • Genconnect Pte Ltd is NOT responsible for missing parcel ship via Singpost Normal Mail, therefore we strongly encourage buyer to choose Registered Mail, Seller Delivery or Courier Service as listed.
    • Shipping rate : Shipping rate can differ from item to item.
    • If you selected "Store Pickup" it means you have to self collect your item at our shop within 14 days of date purchased

    Refund:
    • Returning of damaged item, please contact us via email or phone within 7 days of item receipt.
    • Buyer will be responsible for returning the item to seller for warranty claim/exchange of item with our approval.
    Unacceptable cases:
    ◦ over 7 days from receiving item
    ◦ If items are open/used or damaged
    ◦ Sending item without prior contact.
    ◦Unhappy with the item as it does not meet your expectation
    GenConnect Pte Ltd
  • Notice

    Walk In Customer(s)

    You may visit to our showroom to purchase the item(s). Please call 6100 3168 or SMS to 9680 9920 to ensure someone is available to attend to you.

    Please note that ONLY Cash payment is acceptable for Walk-In customer(s)

    As our item(s) are directly from Factory thus our pricing is competitive and same as shown in Qoo

    For Bulk Purchase, please email to enquiry@genconnect.com.sg and we will response to you within next working day
    GenConnect Pte Ltd
  • Notice

    Term and Condition

    Do take note that ALL items from Genconnect Pte Ltd is strictly non-returnable and refundable.

    Shipping:
    • Genconnect Pte Ltd is NOT responsible for missing parcel ship via Singpost Normal Mail, therefore we strongly encourage buyer to choose Registered Mail, Seller Delivery or Courier Service as listed.
    • Shipping rate : Shipping rate can differ from item to item.
    • If you selected "Store Pickup" it means you have to self collect your item at our shop within 14 days of date purchased

    Refund:
    • Returning of damaged item, please contact us via email or phone within 7 days of item receipt.
    • Buyer will be responsible for returning the item to seller for warranty claim/exchange of item with our approval.
    Unacceptable cases:
    ◦ over 7 days from receiving item
    ◦ If items are open/used or damaged
    ◦ Sending item without prior contact.
    ◦Unhappy with the item as it does not meet your expectation
    GenConnect Pte Ltd
  • Notice

    Office Address & Operating hours

    Visit us:
    Tat Ann Buiding
    40 Jalan Pemimpin
    Unit 04-05
    Singapore 577185

    5 mins walk from Marymount MRT Station

    Operating Hour:
    Monday to Friday: 1000 to 1630Hrs
    Sat: 1000 to 1600Hrs
    Please avoid lunch time from

    Tel: 6100 3168
    SMS: 9680 9920
    Email: enquiry@genconnect.com.sg
    www.genconect.com.sg
    "LIKË""us on Facebook https://www.facebook.com/genconnectsg
    GenConnect Pte Ltd
  • Notice

    Delivery and Store Pick Up Customer(s)

    Store Pick Up:
    - Self collect of your purchased item(s) within 14 days from the date of purchased from our shop as listed.

    Singapore Normal mail:
    - Approximately 3 to 7 working days
    - No tracking provided
    - Delivers to your letter box or door step depending on the size of the parcel(s)
    - Genconnect is not responsible for any missing parcel.

    Qxpress/Seller Delivery:
    - Approximately 2 to 3 working days
    - Tracking number provided
    - Delivers to your doorstep
    - Signature obtained on delivery


    GenConnect Pte Ltd
  • Answered
    Question
    jub******* 2019-01-28
    Answer
    Hi, qxpress deliver half day on sat to residential address only but no guaranteed
    GenConnect Pte Ltd 2019-01-29
  • Answered
    Question
    zhi******* 2019-01-02
    Answer
    Hi Nicole, we are so sorry about that. We will do an exchange with you by this sat.
    GenConnect Pte Ltd 2019-01-02
    Question
    k. thks
    Question
    Hi, I have waited but no one call me. Today is Saturday, are you delivering the sphere salt lamp to me by today? I discovered that the box inside has only 2 new bulbs but I orders 3 bulbs.
    Answer
    Hi Nicole, 1 bulb is already fixed in the bulb holder. Can i have your order number again pls
    Question
    Hi, this is my order no: 287063610. Tomorrow I am out.
    Answer
    Replaced
  • Answered
    Question
    man******* 2018-12-26
    Answer
    Yes at $7.90 in our store
    GenConnect Pte Ltd 2018-12-27
    Question
    Is it come with dimmer? Thanks.
    Answer
    Yes it does
  • Answered
    Question
    da1******* 2018-11-19
    Answer
    https://qsm.qoo10.sg/GMKT.INC.Gsm.Web/Goods/GoodsModification.aspx?gd_no=524887531
    Hi you refer to above link
    GenConnect Pte Ltd 2018-11-19
    Question
    Hi, the link is not working.
    Answer
    Hi, you can go into our shop genconnect and search for salt lamp bulbs
  • Answered
    Question
    Sop******* 2018-10-13
    Answer
    Hi, you can drop by our store to purchase it.
    GenConnect Pte Ltd 2018-10-15
  • Answered
    Question
    yun******* 2018-09-10
    Answer
    You may drop by our store to purchase it.
    GenConnect Pte Ltd 2018-09-10
    Question
    Oh. Its kinda far.. can we deal offline instead? I just need the base. Appreciate
    Answer
    Hi, we do not sell the base only online.
    Question
    Can I know the price of a base before i head down to your shop? Thanks!
    Answer
    S @ $5.90, M @ $8.90
    Question
    Hi I bought 4 replacement bulbs from you previously and now I tried to change the bulbs, just realised that they couldn't fit. Please advise how to do the exchange . Thanks!
    Answer
    Hi, you can bring back the bulbs for an exchange. Thanks!
  • Answered
    Question
    jen******* 2018-06-30
    Answer
    Private Enquiry
    GenConnect Pte Ltd 2018-07-02
  • Answered
    Question
    emi******* 2018-05-11
    Answer
    Private Enquiry
    GenConnect Pte Ltd 2018-05-11
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
Ask Question
Address
TAT ANN BUILDING 40 JALAN PEMIMPIN #04-05
Available during
MON~FRI : 10:00am ~ 4:30pm SAT : 10:00am ~ 4:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange