GenConnect Pte Ltd
GenConnect Pte Ltd SG Join Fellow
13,460 Fellows
POWER MINISHOP RATE 90%
【Authentic】QR Code CHECKED. WOWO Ginger Shampoo Anti Hair loss Dandruff Thicken Hair Fall Control
14.0

Genconnect【Authentic】QR Code CHECKED. WOWO Ginger Shampoo Anti Hair loss Dandruff Thicken Hair Fall Control


Customer who recommended this item
303
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Term and Condition Seller Sep 12, 2017
Walk In Customer(s) Seller Jun 14, 2016
Term and Condition Seller May 06, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (164)

Customer Review (336)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 10, 2018 Cel*** (SG SG)
Highly Recommend Aug 02, 2018 eil*** (SG SG)
Recommend Jun 08, 2018 han*** (SG SG)
Highly Recommend May 19, 2018 shr*** (SG SG)
Highly Recommend May 15, 2018 car*** (SG SG)
Highly Recommend May 15, 2018 psp*** (SG SG)
Netural May 12, 2018 cla*** (SG SG)
Netural May 12, 2018 cla*** (SG SG)
Highly Recommend May 11, 2018 ang*** (SG SG)
Highly Recommend May 11, 2018 mel*** (SG SG)

Item Q&A(112)

Status
Question & Answer
  • Notice

    Term and Condition

    Do take note that ALL items from Genconnect Pte Ltd is strictly non-returnable and refundable.

    Shipping:
    • Genconnect Pte Ltd is NOT responsible for missing parcel ship via Singpost Normal Mail, therefore we strongly encourage buyer to choose Registered Mail, Seller Delivery or Courier Service as listed.
    • Shipping rate : Shipping rate can differ from item to item.
    • If you selected "Store Pickup" it means you have to self collect your item at our shop within 14 days of date purchased

    Refund:
    • Returning of damaged item, please contact us via email or phone within 7 days of item receipt.
    • Buyer will be responsible for returning the item to seller for warranty claim/exchange of item with our approval.
    Unacceptable cases:
    ◦ over 7 days from receiving item
    ◦ If items are open/used or damaged
    ◦ Sending item without prior contact.
    ◦Unhappy with the item as it does not meet your expectation
    GenConnect Pte Ltd
  • Notice

    Walk In Customer(s)

    You may visit to our showroom to purchase the item(s). Please call 6100 3168 or SMS to 9002 3800 to ensure someone is available to attend to you.

    Please note that ONLY Cash payment is acceptable for Walk-In customer(s)

    As our item(s) are directly from Factory thus our pricing is competitive and same as shown in Qoo

    For Bulk Purchase, please email to enquiry@genconnect.com.sg and we will response to you within next working day
    GenConnect Pte Ltd
  • Notice

    Term and Condition

    Do take note that ALL items from Genconnect Pte Ltd is strictly non-returnable and refundable.

    Shipping:
    • Genconnect Pte Ltd is NOT responsible for missing parcel ship via Singpost Normal Mail, therefore we strongly encourage buyer to choose Registered Mail, Seller Delivery or Courier Service as listed.
    • Shipping rate : Shipping rate can differ from item to item.
    • If you selected "Store Pickup" it means you have to self collect your item at our shop within 14 days of date purchased

    Refund:
    • Returning of damaged item, please contact us via email or phone within 7 days of item receipt.
    • Buyer will be responsible for returning the item to seller for warranty claim/exchange of item with our approval.
    Unacceptable cases:
    ◦ over 7 days from receiving item
    ◦ If items are open/used or damaged
    ◦ Sending item without prior contact.
    ◦Unhappy with the item as it does not meet your expectation
    GenConnect Pte Ltd
  • Notice

    Office Address & Operating hours

    Visit us:
    Tat Ann Buiding
    40 Jalan Pemimpin
    Unit 04-05
    Singapore 577185

    5 mins walk from Marymount MRT Station

    Operating Hour:
    Monday to Friday: 1000 to 1630Hrs
    Sat: 1000 to 1600Hrs
    Please avoid lunch time from

    Tel: 6100 3168
    SMS: 9002 3800
    Email: enquiry@genconnect.com.sg
    www.genconect.com.sg
    "LIKË""us on Facebook https://www.facebook.com/genconnectsg
    GenConnect Pte Ltd
  • Notice

    Delivery and Store Pick Up Customer(s)

    Store Pick Up:
    - Self collect of your purchased item(s) within 14 days from the date of purchased from our shop as listed.

    Singapore Normal mail:
    - Approximately 3 to 7 working days
    - No tracking provided
    - Delivers to your letter box or door step depending on the size of the parcel(s)
    - Genconnect is not responsible for any missing parcel.

    Qxpress/Seller Delivery:
    - Approximately 2 to 3 working days
    - Tracking number provided
    - Delivers to your doorstep
    - Signature obtained on delivery


    GenConnect Pte Ltd
  • Answered
    Question
    eve******* 2018-04-30
    Answer
    Then come come over to get our stock tested to prove that our stocks are fake and NOT THE SAME AS YOURS. Mature up girl. You do your business we do ours. Please don't claim people's item are FAKE without proof. don't try to cheat customer that other sellers are selling FAKE item.
    GenConnect Pte Ltd 2018-04-30
    Question
    LOL. Then don’t use my properties. I’m the shareholder of Wowo, do you think I don’t know which stocks Wowo will not take responsibility? It’s not the first day u are selling fake stocks. Not only Wowo. But of cos I understand people do sell replicas, not interfering with that. Customer’s choice whether to buy something replica or with company’s assurance. Do your own business then don’t come and use my properties. IP infringement is any breach of intellectual property rights. IP rights are infringed when a work protected by IP laws is used, copied or otherwise exploited without having the proper permission from a person who owns those rights. Examples of an IP infringement are “counterfeiting” and “piracy. You can sell your own stuffs, but don’t use mine and make people think they are from WOWOSG. Look up acra or shanghai Daipu for my identity.
    Question
    Don’t make claims that your products Has has this authentic, no such things. Audience can check HSA website n conditions to register. Not as u claim.
    Answer
    Thank you for your information.
  • Answered
    Question
    eve******* 2018-04-30
    Answer
    Oh its yours? Opps we didn't know that. And thanks for your marketing kit and thanks to the internet for readily materials available. Thats the reality. Don't blame others for obtaining your materials, blame yourself for not being able to safe keep your materials. If you don't want people to take, then don't do ecommerce and don't do online postings.
    GenConnect Pte Ltd 2018-04-30
    Question
    Exactly! Claim Real source but need to use my kits. They are all watermarked. Apart from selling fake things, only know how to steal kits? Hmm.. if same source why need to readily take from internet? Think twice before buying. It’s only $1 off anyway.
    Answer
    Have a nice day!
  • Answered
    Question
    eli******* 2018-04-23
    Answer
    Private Enquiry
    GenConnect Pte Ltd 2018-04-24
  • Answered
    Question
    col******* 2018-04-21
    Answer
    Hi, the latest we have got is 广东.广州
    GenConnect Pte Ltd 2018-04-24
    Question
    Oh okay thanks
    Answer
    welcome
  • Answered
    Question
    Eva******* 2018-04-21
    Answer
    Hi, item is in today.
    GenConnect Pte Ltd 2018-04-24
  • Answered
    Question
    far******* 2018-04-17
    Answer
    Hi, our 10% promo ended last week. You can check out our latest price offer. Thank you.
    GenConnect Pte Ltd 2018-04-17
  • Answered
    Question
    lee******* 2018-04-14
    Question
    Order No : 252381478 the shampoo purchased is also fake! Cannot be scanned!!
    Question
    Photo attached. It was being tampered with by the seller!! Take back your fake items and full refund my money!!
    Answer
    Hi, we sell 100% safe and authentic item. The QR code scanning is a way that company controls the selling price of the product. We do not allow scanning is because we do not want our distributorship ID to be exposed and our code will be voided. All our item comes with valid QR code for verification. You can drop by our shop and we can scan it in front of you. Selling unsafe cosmetic is illegal and will be penalised heavily. We will definitely not do it to bring down our business that was active since 2013. Thank you.
    GenConnect Pte Ltd 2018-04-14
  • Answered
    Question
    Cel******* 2018-04-11
    Answer
    Private Enquiry
    GenConnect Pte Ltd 2018-04-11
Ask Question
Address
TAT ANN BUILDING 40 JALAN PEMIMPIN #04-05
Available during
MON~FRI : 10:00am ~ 4:30pm SAT : 10:00am ~ 4:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange