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103.1

GeTeng Retractable Ceiling Light+Fan | 32/42/52inch | English Remote control


Customer who recommended this item
114
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy (2) Seller Aug 18, 2017
Return & Exchange Policy (1) Seller Aug 18, 2017
Store Pick Up Information Seller Aug 18, 2017
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(88131131 / info@131express.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description GeTeng Retractable Ceiling Fan + Light [Free Remote Control] 3 Lighting choice
Feedback Reward 10 Q Point for Deliver Confirmation
For more info https://www.131express.com/collections/fannc
BOOKMARK 1 2 3 4 5 6 7

Photo Review (49)

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Customer Review (108)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 12, 2019 lkh*** (SG SG)
Highly Recommend Dec 06, 2018 the*** (SG SG)
Highly Recommend Dec 02, 2018 viv*** (SG SG)
Highly Recommend Nov 13, 2018 dre*** (SG SG)
Highly Recommend Aug 15, 2018 zai*** (SG SG)
Highly Recommend Aug 07, 2018 rog*** (SG SG)
Highly Recommend Aug 07, 2018 shi*** (SG SG)
Highly Recommend Jul 17, 2018 Miw*** (SG SG)
Recommend Jul 13, 2018 hys*** (SG SG)
Highly Recommend Jul 10, 2018 xia*** (SG SG)

Item Q&A(87)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (2)

    3. Any change of mind from buyer's end
    Would like to change to other available products or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end.
    *If it's an electronic item, original seal should not be broken if any and item should not be activated.
    ** Once activated no refund is allowed anymore

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.
    131Express
  • Notice

    Return & Exchange Policy (1)

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
    131Express
  • Notice

    Store Pick Up Information

    Dear Valued Buyers,

    For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.

    Address:
    16 Arumugam Road
    #07-07 LTC Building D
    S(409961)

    Operating hours:
    Monday - Saturday
    10am - 7pm
    * We do not operate during public holidays and weekends

    Thank you.
    131Express
  • Answered
    Question
    ioc******* 2019-02-06
    Answer
    Dear Customer,
    This item is crystal glass. Thank you for your support 131Express.
    131Express 2019-02-06
  • Answered
    Question
    ioc******* 2019-02-01
    Answer
    Dear Customer,
    Thank you for your support 131Express. For AC & DC details below,
    Advantages of DC frequency conversion:
    1. Energy saving (AC motor 65W, DC motor 33W)
    2. 6 speeds control on DC version (AC has only 3 speed)
    3. DC version allow reverse fan direction
    4. DC motor is quieter
    5. DC motor will not burn out because of unstable voltage
    6. DC motor will not heat up for a long operate hour
    131Express 2019-02-06
  • Answered
    Question
    son******* 2019-01-20
    Answer
    Private Enquiry
    131Express 2019-01-25
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Pig******* 2019-01-15
    Answer
    Dear customer,
    May I know when you've bought the extended warranty?
    kindly provide us your order number.
    thank you
    131Express 2019-01-15
  • Answered
    Question
    kaz******* 2019-01-13
    Answer
    Dear customer,
    We work with sub-con for installation.
    so, schedule for installation will be arranged after an order is placed.
    Thank you for supporting us.
    131Express 2019-01-15
  • Answered
    Question
    why******* 2018-12-18
    Answer
    Dear customer,
    The weight is 10.55kg.
    Thanks.
    131Express 2018-12-18
  • Answered
    Question
    sta******* 2018-10-27
    Answer
    Private Enquiry
    131Express 2018-10-29
  • Answered
    Question
    jos******* 2018-10-10
    Answer
    Dear customer,
    Yes it can be. But for false celling the installation fee will be different.
    Thanks.
    131Express 2018-10-11
Ask Question
Address
16 Arumugam Road #07-07 Building D LTC
Available during
Monday - Saturday : 10am - 7pm Close on Sunday & Public Holiday.

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