ZANTELLE
ZANTELLE SG Join Fellow
6,774 Fellows
GOOD MINISHOP RATE 90%
1.5

✤ Gift Bucket ✤ Metal Pail ✤ Metal Bucket ✤ Tin Bucket ✤ Colourful Bucket ✤ Event ✤ Goody Bag


Customer who recommended this item
37
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above US$26.20 in a cart.
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 26, 2016
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ✤ Gift Bucket ✤ Metal Pail ✤ Metal Bucket ✤ Tin Bucket ✤ Colourful Bucket ✤ Event ✤ Goody Bag ✤ Plant Decor
BOOKMARK 1 2 3 4 5 6 7

Photo Review (15)

Show My List

Customer Review (39)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 10, 2018 Jta*** (SG SG)
Highly Recommend Jun 27, 2018 ewa*** (SG SG)
Netural Mar 10, 2018 ma9***
Highly Recommend Mar 01, 2018 nor***
Netural Feb 27, 2018 jay***
Highly Recommend Feb 17, 2018 kym***
Highly Recommend Feb 07, 2018 Kik***
Highly Recommend Jan 16, 2018 kym***
Highly Recommend Dec 18, 2017 agn***
Highly Recommend Dec 09, 2017 cho***

Item Q&A(26)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    ZANTELLE
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    ZANTELLE
  • Answered
    Question
    eve******* 2018-12-05
    Answer
    hi there, mini size no longer available ... left small size.
    ZANTELLE 2018-12-08
  • Answered
    Question
    alv******* 2018-10-20
    Answer
    Private Enquiry
    ZANTELLE 2018-10-20
  • Answered
    Question
    nat******* 2018-08-21
    Answer
    hi there, thanks for calling. See you on Thursday or Friday.
    ZANTELLE 2018-08-21
  • Answered
    Question
    wnn******* 2018-08-12
    Answer
    Private Enquiry
    ZANTELLE 2018-08-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    fls******* 2018-05-06
    Answer
    Private Enquiry
    ZANTELLE 2018-05-07
  • Answered
    Question
    jay******* 2018-02-22
    Answer
    hi there, mini not much left. Small is 5.5cm base. 7cm height and 7cm top opening.
    ZANTELLE 2018-02-22
  • Answered
    Question
    Lev******* 2018-02-19
    Answer
    hi there, what is the cart no. please. May call us at 62758221 on Wednesday when re-open. We have shipped out all items on 14/2 if you purchased before 14/2. If purchased after 14/2, then delivery will be by this week.
    ZANTELLE 2018-02-20
  • Answered
    Question
    deb******* 2018-02-02
    Answer
    Hi, we no longer carry the mini metal pails. Only small ones are available.
    ZANTELLE 2018-02-02
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Address
1002 JALAN BUKIT MERAH #04-01

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Policy & Notice
How to Return/Exchange