Colorkidsworld
Colorkidsworld Join Fellow
67 Fellows
GOOD MINISHOP RATE 90%
1.9

[Goodie Bag] Suncatcher Photo Frame / Keychains / Children Art and Craft / Painting Kit / Window Art


Customer who recommended this item
94
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Non-receipt Claim Issue Seller Aug 07, 2018
Return Exchange Policy (2) Seller Aug 07, 2018
Return Exchange Policy (1) Seller Aug 07, 2018
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Manufacturer/
Place of origin
Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Foam Clay Photo Frame,Keychain, Board, Children Art and Craft,painting kit,kids birthday party gifts, goodie bag, holiday activity, Goodie bag, Photoframe, Children Day, Children party, DIY crafts
BOOKMARK 1 2 3 4 5 6 7

Photo Review (32)

Show My List

Customer Review (73)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 03, 2019 yos*** (SG SG)
Highly Recommend Jan 21, 2019 jcn*** (SG SG)
Highly Recommend Jan 21, 2019 jcn*** (SG SG)
Highly Recommend Jan 18, 2019 jcn*** (SG SG)
Highly Recommend Jan 04, 2019 rub*** (SG SG)
Highly Recommend Dec 31, 2018 emi*** (SG SG)
Highly Recommend Dec 21, 2018 cqy*** (SG SG)
Highly Recommend Dec 20, 2018 lsu*** (SG SG)
Highly Recommend Dec 20, 2018 che*** (SG SG)
Highly Recommend Dec 12, 2018 mis*** (SG SG)

Item Q&A(5)

Status
Question & Answer
  • Notice

    Non-receipt Claim Issue

    Did not receive the item

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.
    -We will check over the matter from our end.
    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    -Shipping fee will be incurred on seller end.
    Colorkidsworld
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress.
    Colorkidsworld
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end.


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end.
    Colorkidsworld
  • Notice

    Seller's Note

    ---Delivery options---

    (1) SingPost Normal Mail (generally delivers within 3 to 7 business days)- Non-Registered Mail, no tracking number. Item is sent to your mailbox.

    (2) Qxpress courier (generally delivers within 1 to 2 business days). Tracking number is provided and item(s) is delivered to your doorstep. Recommended for all orders especially urgent ones.

    (3) Store Pickup - Please inform us 1 day in advance for collection

    ---Additional info on Qxpress delivery---

    Track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html

    For enquiries on the status of your parcel after it has been shipped (i.e. tracking details received), please call Qxpress hotline: +65-6434-8400 (Mondays to Fridays only).

    Please note that any delay by QXPRESS or SingPost is beyond our control.

    ---Contact Us---
    You can communicate with us using Qtalk or email us at admin@colorkidsworld.com
    Colorkidsworld
  • Notice

    Shipping Policy

    (1) Orders are shipped within 2 working days from date of purchase.

    (2) Fragile items will be protected with bubble wrap or other appropriate cushioning to protect it during delivery

    (3) It is not possible to request for specific delivery time as delivery timing is determined by courier service provider (e.g. Qxpress / SingPost). Hope for your understanding.

    (4) Free re-delivery service is provided by Qxpress if first attempt to deliver is unsuccessful.

    (5) Seller will not be responsible any lost item(s) for Non-Registered Mail delivery.
    Colorkidsworld
  • Notice

    Exchange Policy

    (1) All sales are final.

    (2) In cases where a defective product is received, please contact us using Qtalk or email us at admin@colorkidsworld.com for assistance within 7 days from receiving the item. We will do a 1 for 1 exchange for the same product type or other products of similar value.

    Warning: For defective products cases which you are keen for us to rectify the issue, please do not leave a negative review or Q&A post or else it will be understood as your acceptance of the product received and we will not make any attempts to rectify the issue.

    (3) Please note that we are not responsible for damage caused by improper usage.
    Colorkidsworld
  • Answered
    Question
    eil******* 2018-10-02
    Answer
    You can come and collect it at our shop. Thks!
    Colorkidsworld 2018-10-03
  • Answered
    Question
    sta******* 2018-09-24
    Answer
    Private Enquiry
    Colorkidsworld 2018-09-24
  • Answered
    Question
    yin******* 2018-08-15
    Answer
    Sud be Saturday or Monday.
    Colorkidsworld 2018-08-15
    Question
    Hi Seller, thank you for the prompt reply. I have placed order, kindly help arrange delivery at soonest. Many thanks.
    Answer
    noted. Processed your order now.
    Question
    Great. Thanks. Will I receive it tomorrow?
    Answer
    They already collected the item this morning. Can you check with Qexpress?
  • Answered
    Question
    nur******* 2018-07-12
    Answer
    Yes but pls call this no.63868482 to reserve your items before you come and collect it. Thks!
    Colorkidsworld 2018-07-12
    Question
    Thank you....
    Answer
    You are welcome
  • Answered
    Question
    ing******* 2018-05-04
    Answer
    Private Enquiry
    Colorkidsworld 2018-05-04
Ask Question
Address
WATERTOWN 83 PUNGGOL CENTRAL Waterway Point Mall #02-K2
Available during
MON~FRI : 10:30am ~ 9:30pm SAT~SUN : 10:30am ~ 9:30pm P/H : 10:30am ~ 9:30pm

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Policy & Notice
How to Return/Exchange