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Colorkidsworld
Colorkidsworld SG Join Fellow
113 Fellows
GOOD MINISHOP RATE 90%
1.84

[Goodie Bag] Suncatcher Photo Frame / Keychains / Children Art and Craft / Painting Kit / Window Art


Customer who recommended this item
128
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Non-receipt Claim Issue Seller Aug 07, 2018
Return Exchange Policy (2) Seller Aug 07, 2018
Return Exchange Policy (1) Seller Aug 07, 2018
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Manufacturer/
Place of origin
Malaysia Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Foam Clay Photo Frame,Keychain, Board, Children Art and Craft,painting kit,kids birthday party gifts, goodie bag, holiday activity, Goodie bag, Photoframe, Children Day, Children party, DIY crafts
BOOKMARK 1 2 3 4 5 6 7

Photo Review (39)

Customer Review (101)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 24, 2019 seo*** (SG SG)
Highly Recommend Sep 13, 2019 rai*** (SG SG)
Recommend Sep 11, 2019 jol*** (SG SG)
Highly Recommend Aug 20, 2019 max*** (SG SG)
Highly Recommend Aug 07, 2019 lhh*** (SG SG)
Highly Recommend Aug 05, 2019 Jin*** (SG SG)
Highly Recommend Jul 17, 2019 lsu*** (SG SG)
Highly Recommend Jul 09, 2019 Kim*** (SG SG)
Highly Recommend Jul 06, 2019 kym*** (SG SG)
Highly Recommend Jun 19, 2019 max*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Non-receipt Claim Issue

    Did not receive the item

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.
    -We will check over the matter from our end.
    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    -Shipping fee will be incurred on seller end.
    Colorkidsworld
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress.
    Colorkidsworld
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end.


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end.
    Colorkidsworld
  • Notice

    Seller's Note

    ---Delivery options---

    (1) SingPost Normal Mail (generally delivers within 3 to 7 business days)- Non-Registered Mail, no tracking number. Item is sent to your mailbox.

    (2) Qxpress courier (generally delivers within 1 to 2 business days). Tracking number is provided and item(s) is delivered to your doorstep. Recommended for all orders especially urgent ones.

    (3) Store Pickup - Please inform us 1 day in advance for collection

    ---Additional info on Qxpress delivery---

    Track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html

    For enquiries on the status of your parcel after it has been shipped (i.e. tracking details received), please call Qxpress hotline: +65-6434-8400 (Mondays to Fridays only).

    Please note that any delay by QXPRESS or SingPost is beyond our control.

    ---Contact Us---
    You can communicate with us using Qtalk or email us at admin@colorkidsworld.com
    Colorkidsworld
  • Notice

    Shipping Policy

    (1) Orders are shipped within 2 working days from date of purchase.

    (2) Fragile items will be protected with bubble wrap or other appropriate cushioning to protect it during delivery

    (3) It is not possible to request for specific delivery time as delivery timing is determined by courier service provider (e.g. Qxpress / SingPost). Hope for your understanding.

    (4) Free re-delivery service is provided by Qxpress if first attempt to deliver is unsuccessful.

    (5) Seller will not be responsible any lost item(s) for Non-Registered Mail delivery.
    Colorkidsworld
  • Notice

    Exchange Policy

    (1) All sales are final.

    (2) In cases where a defective product is received, please contact us using Qtalk or email us at admin@colorkidsworld.com for assistance within 7 days from receiving the item. We will do a 1 for 1 exchange for the same product type or other products of similar value.

    Warning: For defective products cases which you are keen for us to rectify the issue, please do not leave a negative review or Q&A post or else it will be understood as your acceptance of the product received and we will not make any attempts to rectify the issue.

    (3) Please note that we are not responsible for damage caused by improper usage.
    Colorkidsworld
  • Answered
    Question
    lyn******* 2019-09-24
    Answer
    Hi, usually we allow the customer to exchange the design but it also depend on the available of the stock.
    Colorkidsworld 2019-09-24
    Question
    Alright thanks.
    Answer
    Welcome
    Question
    I have placed order last Saturday for self-collection, please let me know when can I collect from the store?
    Answer
    please come anytime you want from 11am-9pm (Pumggol Waterway Point #02-K2). thank you!
    Question
    Ok thanks!
    Answer
    no problem
  • Answered
    Question
    ade******* 2019-09-09
    Answer
    Private Enquiry
    Colorkidsworld 2019-09-09
  • Answered
    Question
    jol******* 2019-09-09
    Answer
    So total 25 sets? You can let us know what design you want and we will try to give the designs you need.
    Colorkidsworld 2019-09-09
    Question
    Hi seller, thanks for the fast response. The house, the red flower, the butterfly (the one beside the squirrel) and the aeroplane. It is one for $2.50? I am confused by the pic which seems to show 2 keychains.
    Answer
    Comes with 2 keychains in one set.
    Question
    I see. Can I have 11 sets of (house, flower) and 14 sets of (aeroplane, butterfly) pls? Thanks!
    Answer
    We will chk stock and update u soon. Thks!
  • Answered
    Question
    lsu******* 2019-07-15
    Answer
    5 x 5.5ml Colour tube
    3 x Assorted cartoon designs
    We will include one step-by-step instruction sheet.
    Colorkidsworld 2019-07-15
  • Answered
    Question
    han******* 2019-07-08
    Answer
    Depend on what time and when the order reach us. If you must get it within short period we recommend you pickup the item from our store.
    Colorkidsworld 2019-07-08
  • Answered
    Question
    big******* 2019-05-10
    Answer
    not possible unless more than 30 pks.
    Colorkidsworld 2019-05-10
  • Answered
    Question
    fi.******* 2019-05-04
    Answer
    Yes, Punggol Waterwaypoint #02-K2. Please call 63868482 and reserve your items first before you come and collect the items.
    Colorkidsworld 2019-05-04
    Question
    Ok thank you. I’ll make my order here first :)
    Question
    Hi I just called the number but no answer. Want to make sure you have 10sets of suncatcher keychains available before making the order, and what are your operating hours for Saturday and Sunday?
    Answer
    Yes, we have enough stock. Operating hours 1030am-930pm
    Question
    Thank you
    Answer
    Noted w Thks!
  • Answered
    Question
    lsz******* 2019-03-22
    Answer
    Yes
    Colorkidsworld 2019-03-22
Ask Question
Address
WATERTOWN 83 PUNGGOL CENTRAL Waterway Point Mall #02-K2
Available during
MON~FRI : 10:30am ~ 9:30pm SAT~SUN : 10:30am ~ 9:30pm P/H : 10:30am ~ 9:30pm

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange