To all our valued customers. Please note that we WILL NOT be held liable or responsible for any lost/damaged orders for customers who choose to use Singpost Normal mail method. We are unable to track parcels for Singpost normal mail as it does not have any tracking system. Please understand that Singpost will not be responsible for any lost/damage parcels/mail for using singpost normal mail. We strongly recommend and encourage our customers to use Registered shipping options (eg. Qexpress, singpost registered mail etc.) By selecting singpost normal mail, your fully aware that your fully liable and responsible in the event of any lost/damaged orders occurs. Thankyou for your kind and full understanding.