GRACEGIFT
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GraceGiftGracegift-Disney Mickey Family Leather Gold Charm Moccasins/Women/Ladies/Girls Shoes/Taiwan Fashion

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Customer who recommended this item
22 (Based on 22 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Click "Follow" to follow us and enjoy exclusive offers!!! Seller 2018-06-13
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (13)

Customer Review (22)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 28, 2018 jie***
Highly Recommend Feb 21, 2018 hui***
Highly Recommend Jan 31, 2018 por***
Highly Recommend Jan 01, 2018 shu***
Highly Recommend Dec 30, 2017 ben***
Highly Recommend Dec 18, 2017 yan***
Recommend Dec 17, 2017 chr***
Highly Recommend Dec 09, 2017 jea***
Highly Recommend Dec 05, 2017 rem***
Highly Recommend Dec 03, 2017 cun***

Item Q&A(3)

Status
Question & Answer
  • Notice

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  • Answered
    Question
    yit******* 2017-08-12
    Answer
    Dear,
    Thanks for your inquiry.
    Because there are lots of inquiries to be answered now, it may take 1~3 business days for our officers to answer your questions.
    We apologize for your waiting, and we will answer your questions ASAP.
    Please feel free to drop your message if you have any further questions.
    Thank you and have a nice day!

    Dear,
    We’re sorry that we DON’T provide the exchange service for ordering the wrong size normally.
    However, we accept the exchange or return only if customer is willing to send back the products by themselves and pay the postage fee.
    We also encourage you to ask us for any suggestion and check our returns and refund policy in shop info before ordering.

    If you would like to apply exchange and also willing to pay the postage fee, please let us know and our officers will let you know what are the following process.
    Please feel free to contact us if you have any further questions.
    Thank you and have a happy shopping.:)
    (Aug 15, 2017 14:00)
    GRACEGIFT 2017-08-14
    Question
    Hi, may I check with you the postage fee you mentioned is both way or only the fee that I paid to send back to shoes to you? How much will be the postage fee charge?
    Answer
    Dear,
    Thanks for your reply.
    FYI, you only have to pay for the fees of sending to our singapore office and the fee will depend on the courier company you choose.
    We will tell you what's the following process if you would like to exchange and pay the postage fee.
    Please feel free to contact us if you have any further questions.
    Thank you and have a happy shopping.:)

    Already answered inquiry. If you have another any question, please contact to us.
    (Aug 17, 2017 11:29)
  • Answered
    Question
    Zhi******* 2017-08-05
    Answer
    Dear,
    Thank you for your interest in our products.
    We're sorry that there isn't any stock of this color for your size now. However, you could add the item to Wish List first, as we'll update the latest stock for all items everyday. Also, we have other shoes which have EUR40 size and you could pick them up. You'll never stop loving them!
    Thank you and have a happy shopping.:)
    GRACEGIFT 2017-08-07
  • Answered
    Question
    sya******* 2017-07-21
    Answer
    Dear,
    This shoes run true to size and you could order the size as usual. However, it might be more comfortable that order 1 size larger than usual if you have wide feet or want to wear it with thick socks. For your reference, our model whose feet length 23cm and width 10cm, usually wear size EUR37 and try on the size EUR37 is comfortable.
    Thank you and have a happy shopping.:)
    GRACEGIFT 2017-07-21
    Question
    alrights! thank you for the prompt reply :)
    Answer
    No problem! :)
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Policy & Notice
How to Return/Exchange