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[Happy Korea] ◆Sale Event◆Smart Non-Electric Two Way Water Bidet / Easy Installation
4 items sold
29.6

[Happy Korea] ◆Sale Event◆Smart Non-Electric Two Way Water Bidet / Easy Installation


Customer who recommended this item
43
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description [Happy Korea] ◆Sale Event◆Smart Non-Electric Two Way Water Bidet / Easy Installation

Photo Review (7)

Customer Review (47)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 04, 2018 dia***
Recommend Dec 04, 2018 ern***
Highly Recommend Nov 13, 2018 eve***
Highly Recommend Nov 11, 2018 jas***
Highly Recommend Nov 04, 2018 hot***
Highly Recommend Oct 08, 2018 kar***
Highly Recommend Oct 03, 2018 phi***
Highly Recommend Jul 02, 2018 Sal***
Highly Recommend Jun 30, 2018 thi***
Recommend Jun 29, 2018 eve***

Item Q&A(11)

Status
Question & Answer
  • FAQ

    Reply Q&A

    We will reply within 24 hours excluded holidays, weekends. We will do best service to you with the awesome Korea goods.
    Delight Store
  • FAQ

    Invoice or Receipt

    You can view and print Purchase Description on Qoo10 site. Qoo10.sg Login> My Qoo10> Shopping List> Recent Orders> Purchase Description (under Item)
    Delight Store
  • FAQ

    Tracking Number

    In case of oversea shipping, tracking service maybe available after 3~4 days from shipping date at My qoo10 page.
    Delight Store
  • FAQ

    Delivery Scedule

    Item would be dispatched in 1 - 3 processing working days after payment confirmed. It will reach you in about 5 - 7 Business days. Excluded holidays and weekend.
    Delight Store
  • FAQ

    Return pick-up time

    The seller can not control the scedule in detail for return product. Please contact to the Qxpress number 6661-9100 with your return number we privide
    Delight Store
  • FAQ

    Delivery Delay

    If there is a national holiday in Korea, delivery may be delayed. If you are worried about delayed delivery, please feel free to ask.
    Delight Store
  • FAQ

    GST Tax

    Singapore imposes customes duties on the orders of value amount, more than $400. Import duties and taxes are buyer's responsibility in Singapore. Feel free to contact Qxpress carrier company, 6661-9100 about the exact GST.
    Delight Store
  • FAQ

    How To Return

    After we confirm the return, the Qxpress deliveryman visit you for the return. 1) Forward it in small packaging. 2) Print the "Return Label" Qoo10 site log-in > My Qoo10 > Shopping list > click "print return label" at status.
    Delight Store
  • FAQ

    Warranty

    We provide you 1 year international seller warranty from the receipt date only in Korea. 1) Who does the return pick up? If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free. You do not need any action and all of repair fee is charged to the seller. There are two cases in which the buyer must send directly: (1) Inaccurately ordered by buyer mistake (2) After 15 days of receipt of the goods 2) Is it possible to exchange new items? If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product. However, after 15 days, if there is a problem with the item, It can be repaired free of charge for one year only in Korea. (Warranty period may vary depending on the product, so please ask the seller)
    Delight Store
  • FAQ

    Problem with the item

    Please do not worry and we will do our best to help you. Firstly we would like to work together to resolve the issue for your satisfaction. Therefore we kindly ask you to follow these steps in order to investigate with our manufacture. 1. Please describe the problem with your item in detail. 2. Please send or upload clear picture or video of the product you can prove in good lighting via Youtube. Thank you for your patience collaboration. Best Regards
    Delight Store
  • FAQ

    Asking Expedited Shipping

    You can request to us before placing your order. But shipping fee is a little expensive than before. Feel free to contact us.
    Delight Store
  • FAQ

    Defective Item

    No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is delivered
    Delight Store
  • Answered
    Question
    Bil******* 2018-12-03
    Answer
    Hello
    This company do not sell the accessories.
    Best regfards
    Delight Store 2018-12-03
  • Answered
    Question
    Bil******* 2018-12-03
    Answer
    Hello
    This company do not sell the accessories.
    Best regfards
    Delight Store 2018-12-03
  • Answered
    Question
    the******* 2018-07-04
    Answer
    Private Enquiry
    Delight Store 2018-07-05
  • Answered
    Question
    the******* 2018-07-04
    Answer
    Hello
    All of the toilet has water valve.
    Please recheck it
    Thanks
    Delight Store 2018-07-05
    Question
    Please see photo. My toilet bowl is like this. Where to find water valve?
    Question
    I have a water basin tap near the toilet bowl. Can connect to water basin tap pipe?
    Question
    Please see photo. My water basin is next to toilet bowl. Can the bidet be connected to the basin water pipe?
    Answer
    Hello
    Please take the picture besides toilet ?
    At the side of the perfume.....
    Thanks
    Question
    Please see
    Question
    Please see
    Answer
    Hello
    We do not have idead about your toilet ^^
    Best regards
  • Answered
    Question
    d_s******* 2018-06-28
    Answer
    Hello Alex Lim
    Thank you for contacting
    Could you please explain in detail we can get it.
    Thank you for your patience collaboration.
    Best Regards
    Delight Store 2018-06-28
    Question
    Totally can’t fit my toilet pls kindly make the full refund back to us ASAP
    Question
    Totally can’t Instal / fix in. Too big pls make the full refund asap
    Answer
    Hello Alex Lim
    Thank you for contacting and really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please upload clear video of the product in good lighting or Youtube.
    Thank you for your patience collaboration.
    Best Regards
    Question
    Hi, the item purchased totally can’t be installed as it is too thick to be fitted on ot my toilet bowl.
    Answer
    Hello Alex
    Thank you for contacting
    No refund after opening the product.
    All sizes are already on the product page.
    We would like to talk to the manufacturer if you send me a video shot of the scene with combining.
    Refunds are difficult if there are no defects in the product itself.
    Best regards
    Question
    Pls make the full refund back to me asap
    Question
    It we didn’t open the product how we know that can’t install
    Question
    PLS MAKE THE FULL REFUND BACK TO US ASAP.
    Answer
    Hello Alex
    Thank you for purchasing for our shop's goods.
    Firstly, we really really apologize for the inconvenience caused to you.
    We would like to talk to the manufacturer if you send me a video shot of the scene with combining.
    Refunds are difficult if there are no defects in the product itself.
    Best regards
    Question
    We will Facebook to qoo10 and Facebook tat the items can’t be install and seller didn’t wanted to make the full refund back
    Question
    Dear all please don’t buy throng with this seller the items totally can install and they don’t refund you back. SUPER BAD SERVICE AND TREAT MONEY
    Answer
    Hello Alex
    Thank you for purchasing for our shop's goods.
    Firstly, we really really apologize for the inconvenience caused to you.
    Please contact to the Q10 side , 6500-4440
    We would like to talk to the manufacturer if you send me a video shot of the scene with combining.
    Refunds are difficult if there are no defects in the product itself.
    Thank you for your patience collaboration.
    Best Regards
    Question
    Dear customer pls note this seller don’t buy from them cheap company
    Answer
    Hello Alex
    Thank you for purchasing for our shop's goods.
    Firstly, we really really apologize for the inconvenience caused to you.
    Please contact to the Q10 side , 6500-4440
    We would like to talk to the manufacturer if you send me a video shot of the scene with combining.
    Refunds are difficult if there are no defects in the product itself.
    Thank you for your patience collaboration.
    Best Regards
    Question
    Pls refer to attach video and made the full refund back to us ASAP
    Answer
    Hello Alex
    Thank you for contacting
    We can not open the video you sent us.
    Is it correct ?
    Please contact to the Q10 side , 6500-4440
    Thanks
  • Answered
    Question
    jol******* 2017-05-15
    Answer
    Hello Joi*****,
    Thank you for inquiry pls do not worry.
    If you can pay the shipping fee come and go to Korea, it is no problem,
    However we suggset you the fee is expensive, you should try the right you need.
    Best Regards
    Really thanks
    Delight Store 2017-05-16
  • Answered
    Question
    ser******* 2017-03-20
    Answer
    Hello Serene Leow,
    Thank you for inquiry,
    Could you please send us your toilet image, we will do best help you.
    Really thanks
    Delight Store 2017-03-20
  • Answered
    Question
    ser******* 2017-03-20
    Answer
    Hello Serene Leow,
    Thank you for inquiry,
    Could you please send us your toilet image, we will do best help you.
    Really thanks
    Delight Store 2017-03-20
    Question
    Which side is my finger pointing? I ordered left, hope it's right.
    Answer
    Hello Serene Leow,
    Thank you for reply and your image,
    You should use the Right series.
    We look forward to hearing from you.
    Thank you for your patience collaboration.
    Best Regards
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