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Happy call Alumite Ceramic 5 Pot set / cooking frying pan pots wok
20 items sold
66.24

HappyCallHappy call Alumite Ceramic 5 Pot set / cooking frying pan pots wok

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Customer who recommended this item
452
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Happycall / korea Condition New Product
Shipping From From Overseas (South Korea)
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Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description [Happy call Genuine] ★The best gift of housewives★ Alumite Ceramic Pot (2~5)Set collection / Korea NO.01 Cook Ware / Made in Korea
BOOKMARK 1 2 3 4 5 6 7

Photo Review (185)

Customer Review (403)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 09, 2019 ken*** (SG SG)
Highly Recommend Jul 09, 2019 xin*** (SG SG)
Highly Recommend Jun 30, 2019 jez*** (SG SG)
Highly Recommend Jun 28, 2019 pve*** (SG SG)
Highly Recommend Jun 18, 2019 Par*** (SG SG)
Highly Recommend Jun 10, 2019 dee*** (SG SG)
Recommend May 14, 2019 tse*** (SG SG)
Highly Recommend May 13, 2019 ani*** (SG SG)
Highly Recommend Apr 06, 2019 yun*** (SG SG)
Highly Recommend Apr 05, 2019 Hod*** (SG SG)

Item Q&A(106)

Status
Question & Answer
  • Answered
    Question
    sie******* 2019-07-16
    Answer
    Dear Customer.
    Hello.
    This item is free shipping items. If shipping cost occurs, it is a system error.
    In this case, please purchase through the link at the top of the detail page.
    Thank you.
    hopemarket 2019-07-17
  • Unanswered
    Question
    sie******* 2019-07-16
    Answer
    Dear Customer. Hello. This product can not be used in induction. Products available for Induction use only products marked IH. For the products available on Induction, please refer to the following site. [IH 4 pot set] https://www.qoo10.sg/item/HAPPYCALL-IH-ALUMITE-CERAMIC-POT-5-SET-COOKING-POTS-WOK-INUDCTION/560507045?banner_no=1305330 [IH 5 pot set] https://www.qoo10.sg/item/HAPPY-CALL-PRIMIUM-IH-ALUMITE-CERAMIC-POT-SET-4-5SET-INDUCTION/437303342?banner_no=1305330
    hopemarket 2019-07-17
    Question
    Hello, thanks for the reply. Mine is NOT induction hob. What i am asking is, can they be used on ELECTRIC CEREMIC HOB)
    Answer
    Hello. Ceramic hob is also the same. Because these heat sources are different in heat transfer method, they can not be used because the heat transfer is not properly performed when using a common pot.
    Question
    Thanks so much for the swift response!
    Question
    So do you have any other pots that are similar to these Happycall Alumite ceremic pots that you can recommend?
    Answer
    The link shown above is the same product as the present product, but it is a product made to be used in induction or ceramic stove.
    Question
    Once again thanks for your speedy response and very sorry for keep bothering you with my doubts/queries. I can see from the picture that additional material like Aluminum and Stainless steel have been added to the base for the latest IH version. So does it mean we will be seeing this stainless steel plate at the bottom of these pots? Or this additional plate has been embedded during the manufacturing, and they are going to look exactly like the non IH version?
    Answer
    Hello. The bottom of the IH version has aluminum and stainless steel on the bottom. The bottom surface appearance is the same as the image.
    Question
    Hi, I have tried to find more information about the IH version of these Alumite ceremic pot from the Happycall Korea website but I couldnt find any instead I managed to download a manual for the normal version (i e. without IH) In the manual it actually has a Ceremic cooker symbol (the one with round round symbol) which means the normal ones can already be used on my hob (which is ceremic but Not induction). Therefore would you mind to re-confirm with Happycall Korea to check is it necessary for me to buy the IH version, when probably the normal ones already good enough for my hob to work?
    Question
    Hi, if you aren't able to check with Happycall Korea about my earlier query, then perhaps you can help to confirm if you do have the attached printing on your 4 pot set box, for the non-IH version? The one which is selling at $148 currently. I would like to take my own risk to buy them, despite you hv told me earlier that it may not be suitable for my Ceremic hob. Thanks for your help in advance!
    Question
    Hi, will really appreciate it if you could reply soon, as my Qoo10 discount coupon wl expire this weekend. I actually thought of just getting a pot here to test out first , so I hv called Happycall main distributor to confirm if the normal pot can be used on the ceremic hob/cooker and the answer is YES. Therefore if your reply is also going to be positive, then I can save all the trouble n buy the $148 set from you straight .
  • Answered
    Question
    loo******* 2019-07-15
    Answer
    Dear Customer.
    hello.
    Sorry. The product is a single color product.
    Color changes are not possible.
    hopemarket 2019-07-15
  • Answered
    Question
    shg******* 2019-07-10
    Answer
    Dear Customer.
    Hello.
    Occasionally, system errors can lead to higher shipping costs.
    Ignore this.
    We will update it normally soon.
    hopemarket 2019-07-10
  • Answered
    Question
    Hto******* 2019-06-29
    Answer
    Dear Customer.
    hello.
    Sorry. This product can not change the color of the product.
    Sorry for not helping you.
    hopemarket 2019-07-01
  • Answered
    Question
    juz******* 2019-06-08
    Answer
    Hello.
    Sorry. This product can not be used in induction.
    Please refer to the following site for induction products.

    https://www.qoo10.sg/item/6-COUPON-HAPPYCALL-IH-ALUMITE-CERAMIC-POT-5-SET-COOKING-POTS/560507045?banner_no=1305330
    hopemarket 2019-06-10
  • Answered
    Question
    cl3******* 2019-05-21
    Answer
    Dear Customer.
    Hello.
    Thank you for order.
    This product is a product that can not be used in microwave ovens and ovens.
    hopemarket 2019-05-22
    Question
    Hi,

    Looking back at the response from your end to one recent inquiry, it seems like it was possible. Please see attached screen capture and clarify on that.

    Thank you.
    Question
    I have also checked from the happycall USA site and it does mention that it is possible, except for the lids and the saucepan. I have also attached a screen capture of that.
    Question
    Attached is the photo taken of the manual that came with the pots which is really contradicting. To be honest, I am a little confused and I am having serious doubts about the authenticity of the pots right now. So, kindly provide an explanation.

    Thank you.
    Question
    Hi. Any explanation for this?
    Answer
    Hello.
    We apologize for any inconvenience.
    This product is a genuine Happy Call genuine products are sold in Korea.
    It seems that the staff mistakenly mislead the information.
    Normal pots can not be used in the oven.
    We apologize for any inconvenience.
    Question
    Hi. Thank you for the update.

    But how do you then explain the claim in the happycall USA site that it can be used in an oven? Are those sold in Korea different from those sold in USA? Screenshot can be referenced from the second image attached previously.

    I actually bought this set with the understanding that the pots could be used in an oven, apart from the saucepan and the lids of course. So, I will be disappointed to know that it can't, to be honest.
    Question
    Hi. Any updates?
    Answer
    Hello.
    We apologize for any inconvenience.
    This product is not related to happycall in USA.
    Oversea direct sales items are not related to local stores.

    We apologize for the wrong infomation.
    We will give you the following suggestions.
    You will use the product as it is and give you a partial refund of S $ 20.
    Question
    Hi.

    Do you then have something similar that would work in an oven as well? If you can accept an exchange for it, I will be willing. I have not used or cleaned the pots.

    If there's nothing similar that works in an oven then I will keep the set that I have and would appreciate the partial refund.

    Thank you.
    Answer
    Hello.
    Sorry.
    We do not have a pot available in the oven.
    We also know that happycall products do not have pots available in the oven.
    Sorry for not helping you.

    We have completed a partial refund for S $ 20.
    Qoo10
    It will be deposited as Q-money after approval in Qoo10 .
    Once again, We apologize for any inconvenience.
    Question
    Ok, noted. I will keep this pot set and get something else for the oven.

    Thank you again.
    Answer
    Thank you.
    Have a nice day.
  • Answered
    Question
    edw******* 2019-04-12
    Question
    Hi for the steamer is it only for 20cm pot or you have bigger pot for the steamer? Thanks!
    Answer
    Hello.
    Yes The steam hole lid prevents boiling.
    Steamer vary in size depending on the set.
    please note.
    A set steamer size : 20cm
    B set steamer size : 24cm
    4set steamer size : 24cm
    5 set steamer size : 28cm
    hopemarket 2019-04-12
    Question
    Hi Thanks !
    Answer
    Thank you. Have a nice day.
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