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Instapure Water Tap Filter System
2 items sold
57.6

Hardware SpecialistInstapure Water Tap Filter System


Customer who recommended this item
8
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Qxpress Courier Shipping Information (Please Read) Seller Nov 03, 2017
Normal Mailing Shipping Information (Please Read) Seller Nov 03, 2017
- Store Pick Up Information - Seller Jul 15, 2017
Manufacturer/
Place of origin
Instapure Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Instapure Tap Filter Systems can reduce chlorine, harmful trihalomethanes and other contaminants in our water.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 01, 2019 ong*** (SG SG)
Recommend Jan 06, 2019 v7k*** (SG SG)
Recommend Dec 27, 2018 56y*** (SG SG)
Highly Recommend Sep 30, 2018 foo*** (SG SG)
Highly Recommend Oct 27, 2017 kei***
Recommend Apr 14, 2018 ccy***

Item Q&A(12)

Status
Question & Answer
  • Notice

    Qxpress Courier Shipping Information (Please Read)


    1) Parcel usually take 1-2 WORKING DAYS to deliver (Excluding Sat, Sun, PH & Qxpress Driver MC)
    2) Parcel which is not deliver within 1-2 working by QXPRESS COURIER :
    - Buyer not home
    - Incomplete address / invalid address
    - Qxpress Courier Chu Pattern
    3) If this happens, kindly give a call to QXPRESS COURIER
    4) After giving a call to QXPRESS COURIER customer service, buyer must be sure, ensure & to make sure their system message is updated & been seen by their drivers.
    5) Sad to say, most of the time, it's not (Most big company is always like that, this dprt not link with that dprt)
    6) This not something we can control, hope buyer can understand, if cant understand also must understand.
    7) So conclusion, if really damn urgent, please select store pick up, safest.


    Qxpress Courier Hotline
    6661 9100 (Please be patient in attempting to call, usually must wait so very long before the CS pick up your call)
    Hardware Specialist
  • Notice

    Normal Mailing Shipping Information (Please Read)

    NORMAL MAILING

    1) Seller not responsible for any lost mail
    2) Normal mailing is untrackable
    3) It usually takes 2-7 WORKING DAYS for you to receive the item. (Excluding Sat, Sun, PH)
    4) If you need the item urgently, please kindly select Qxpress Courier for delivery
    5) If you need the item immediately, kindly select Store Pick Up option. ( In this case, Kindly give a call to us before coming down )
    6) In any case which you dont receive the item after 7 working days, kindly be patient and give singpost another 3-5 working days
    7) Address WRITTEN WRONGLY, Seller is not responisble.
    8) Please do not give office address for Normal Mailing,

    Shop Safe - Shop Smart - Shop With Us
    Hardware Specialist

    10 Kaki Bukit Rd 2
    #01-02 Singapore 417868
    First East Centre

    Office Line 1 : 6382 5465
    Office Line 2 : 6382 5482




    Hardware Specialist
  • Notice

    - Store Pick Up Information -

    Store Pick Up Address :

    10 Kaki Bukit Road 2
    #01-02
    Singapore 417868
    First East Centre

    Mon - Fri : 8am - 5.45pm
    Sat : 8am - 3pm
    Sun & PH : Closed

    Office Line 1 : 6382 5465 Office Line 2 : 6382 5482 Mobile : 9030 6235

    1) After product purchased, please give a call to confirm the Stock availbility
    2) Do bring along the E-Ticket for Authenticate purpose (With E-ticket print out, it will speed up the process upon collection)
    3) E ticket which is expired will not be entertain (Kindly call Qoo10 to extend E Ticket before coming down *** )
    Hardware Specialist
  • Answered
    Question
    tan******* 2019-02-27
    Answer
    Private Enquiry
    Hardware Specialist 2019-02-28
  • Answered
    Question
    tan******* 2019-02-27
    Answer
    Private Enquiry
    Hardware Specialist 2019-02-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Processing
    Question
    chh******* 2019-02-20
    Answer
    Hi, yeswe do sell.
    Hardware Specialist 2019-02-21
  • Answered
    Question
    foo******* 2019-02-06
    Answer
    Yes, Can
    Hardware Specialist 2019-02-11
  • Answered
    Question
    cou******* 2018-11-14
    Answer
    Hi,

    Sorry don't have.
    Hardware Specialist 2018-11-15
    Question
    Noted and thanks
    Answer
    ok
  • Answered
    Question
    jam******* 2018-09-18
    Answer
    Yes, That is the purpose. Healthier drinking/cooking water from the different type of filters available.

    Thanks
    Hardware Specialist 2018-09-19
  • Answered
    Question
    kei******* 2018-05-21
    Answer
    Instapure

    This warranty is valid in Singapore only. Your product is under warranty for a period of twelve (12) months* off-site from the date of original purchase in accordance with the following terms & conditions:
    1. Warranty registration must be submitted within 14 days from the date of purchase.
    2. The company’s obligations under this warranty shall be limited to repairing or providing replacement of part/s which found to be defective due to manufacturing defect.
    3. The warranty shall not cover damage resulting from / through :
    3.1 the original serial number is removed, obliterated or altered from the product.
    3.2 the product is not used according to instructions given in the instruction manual.
    3.3 accidents, misuse, vandalilism or any manner of tampering.
    3.4 unauthorized repairs, alterations or modifications of any nature is made in the electrical circuitry / or physical construction of the product.
    3.5 incorrect installation to wrong

    3.5 incorrect installation to wrong electrical supply / voltage or human negligence.
    3.6 normal usage, wear and tear, corrosion rusting and stains.
    4. This warranty does not apply to any removable components, expendables and accessories.
    5. This warranty does not apply in the events from acts of god, fire, or due to civil unrest .
    6. Repairs during the warranty period shall be carried on “Carry In” basis. Wherein for service, the purchaser shall bring the product to the Service Centre for warranty service. The warranty does not cover cost of transportation of the product from place of installation to the Service Centre. Any request for collection and delivery will be charged accordingly.
    7. In the event of repairs / replacement of any part/s of the product, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty.
    8. The company reserves the right to retain any part/s or component/s replaced at it’s discretion in the event
    (May 21, 2018 15:50)

    8. The company reserves the right to retain any part/s or component/s replaced at it’s discretion in the event of a defect noticed in the product during the warranty period.
    9. Upon expiry of the warranty period, or in any events where the purchaser is unable to produce a valid warranty card or proof of purchase, service charges & spare parts cost will be applicable.
    10. The purchaser will be informed on the status (repair or non-repairable) of their product. After which, the purchaser must collect the product from Duro’s Service Centre within 30 days. Any product not collected within the stipulated period will be disposed off. We are not liable for any loss after disposal.
    11. Upon assessment by our service technician, those improper or misuse of the product, warranty will be voided and any service rendered will be charged accordingly.
    12. When requesting for service, the original purchase receipt and the Acknowledgement Print-out should be presented.

    (May 21, 2018 15:50)

    13. No alteration of the Acknowledgement Print-out will be allowed.
    14. In no event shall Duro International Pte Ltd be liable to the purchaser for and direct, indirect, incidental and consequential damages or losses including, without limitation, to loss of use of the product, injury to person / or property.
    15. Our decision on all questions relating to complaints as a result of defects, either workmanship or materials shall be conclusive and the purchaser shall agree to abide by such decision.
    (May 21, 2018 15:50)

    https://www.duro.com.sg/ewarranty/
    (May 21, 2018 15:50)
    Hardware Specialist 2018-05-21
  • Answered
    Question
    eri******* 2018-04-19
    Answer
    average 3 months.
    Hardware Specialist 2018-04-19
Ask Question
Address
FIRST EAST CENTRE 10 KAKI BUKIT ROAD 2 #01-02
Available during
MON~FRI : 8:00am ~ 6:00pm SAT : 8:00am ~ 3:00pm SUN & Holiday : Day off

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