⚡ 09.09 SPECIAL - HARUMI / GRUNN INDUCTION CERAMIC HYBRID DUAL INTELLIGENT COOKER
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HARUMI⚡ 09.09 SPECIAL - HARUMI / GRUNN INDUCTION CERAMIC HYBRID DUAL INTELLIGENT COOKER

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Customer who recommended this item
116
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Warranty Seller Nov 21, 2018
Shipping & Delivery Seller Nov 21, 2018
Exchanges Seller Nov 21, 2018
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Manufacturer/
Place of origin
HARUMI Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Photo Review (48)

Customer Review (98)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 06, 2019 bil*** (SG SG)
Highly Recommend Sep 01, 2019 lee*** (SG SG)
Highly Recommend Aug 24, 2019 dav*** (SG SG)
Highly Recommend Aug 22, 2019 pol*** (SG SG)
Highly Recommend Aug 18, 2019 hel*** (SG SG)
Highly Recommend Aug 13, 2019 Sus*** (SG SG)
Recommend Aug 06, 2019 che*** (SG SG)
Highly Recommend Jul 30, 2019 mtn*** (SG SG)
Netural Jul 25, 2019 eve*** (SG SG)
Highly Recommend Jul 12, 2019 law*** (SG SG)

Item Q&A(134)

Status
Question & Answer
  • Notice

    Warranty

    Warranty claims are only applicable for faulty items due to manufacturer's defects. Faulty items due to user's negligence (eg. dropping, hitting, incorrect usage etc) will not be covered under warranty.

    All warranty claims must be accompanied by Qoo10 order details as proof of purchase.

    Our listings will state the address of our service centre. We do not provide any transport service unless otherwise stated.

    i-Living reserves the right to decide not to accept the warranty claims if we have checked and confirmed the faulty item is due to user's negligence.
    iLiving Concept Store
  • Notice

    Shipping & Delivery

    All items will be shipped out and delivered by Qxpress unless notified otherwise. For normal periods, Qxpress takes 2-4 working days to collect and deliver the orders. Please only choose Delivery if you are able to wait. If you need the item urgently, please choose Self Collection.

    Any requests regarding shipping and delivery (eg. specific delivery times, requesting driver to call before delivery etc) are not guaranteed as Qxpress may/may not take note of these requests. i-Living will not be responsible for fulfilling such requests. For enquiries on shipping and delivery, please contact Qoo10 / Qxpress customer service or drop us a message on Qpost before placing order and we will advise where possible.

    Please do expect delays for peak period (CNY, Christmas, 11.11 promo, Black Friday etc). Due to an increased number of shipments, Qxpress may take a longer time to collect and deliver. Hence, please choose Self Collection if you need the item urgently.
    iLiving Concept Store
  • Notice

    Exchanges

    We only accept product exchanges due to faulty item (manufacturer's defect).
    All exchanges must be done at 7 Yishun Industrial St 1 #03-54, Northspring Bizhub, Singapore 768162. Please contact us directly via Qpost first.
    i-Living Concept Store will have the final say of exchanging either the full item set or spare parts only. Decisions will be based on case by case basis.
    i-Living Concept Store reserves the right not to offer an exchange if the above conditions are not met.
    iLiving Concept Store
  • Notice

    Return & Refund

    Items must be returned in the original manufacturer's packaging sealed in the same way you have received it, including instruction manuals and all accessories.

    It is unopened, unused and in its original packaged condition.

    To return the items, you may visit our office at 7 Yishun Industrial St 1 #03-54, Northspring Bizhub, Singapore 768162. Please contact us directly via Qpost first.
    Alternatively, you may opt for Return via Qxpress, but do note shipping charges will be paid by customer. Shipping fees will be deducted from the refund amount.

    i-Living Concept Store reserves the right not to offer a refund if the above conditions are not met.
    iLiving Concept Store
  • FAQ

    Can I request for a specific delivery date and time?

    This is applicable only for items which require installation, such as our Grunn Dual Intelligent Cookers. If you have requested for a delayed delivery, eg 2 weeks later, you will need to confirm the delivery on Qoo10 first as we cannot put the order on hold for more than 3 days. Other items will be shipped out within 2 working days. Please order only when you are ready to receive the goods. Requests for delivery date and time are not guaranteed as Qxpress may / may not adhere to them.
    iLiving Concept Store
  • FAQ

    Can I change my delivery address?

    Please note that we are unable to change any details in the order. For amendment of address, contact numbers etc, please contact Qxpress customer service directly after the order has been shipped out.
    iLiving Concept Store
  • Answered
    Question
    lov******* 2019-09-17
    Question
    Private Enquiry
    Answer
    Private Enquiry
    iLiving Concept Store 2019-09-17
  • Answered
    Question
    ah_******* 2019-09-15
    Answer
    Private Enquiry
    iLiving Concept Store 2019-09-16
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ah_******* 2019-09-15
    Answer


    Hi we are open from 9am-5pm, Mon-Fri
    iLiving Concept Store 2019-09-16
  • Answered
    Question
    Ben******* 2019-09-06
    Answer
    Private Enquiry
    iLiving Concept Store 2019-09-06
  • Answered
    Question
    ah_******* 2019-09-03
    Answer
    Hi the wire is approx 1-1.2m. Please do ensure your powerpoint is within 1m distance
    iLiving Concept Store 2019-09-04
    Question
    Hi are able to extend the wire to 1.5m to 1.7m .
    If can what is the charges ?
    Answer
    Hi first 1m is charged at $70, additional per metre is charged at $30.
  • Answered
    Question
    Ben******* 2019-09-01
    Answer
    Private Enquiry
    iLiving Concept Store 2019-09-04
  • Answered
    Question
    Mat******* 2019-08-30
    Question
    Measurements 40x72
    Question
    Intending to get the 2900 model. Pin plug is abt 1m from stove. Since the measurements only differ slightly in length, can i opt for standard installation
    Question
    Any response?
    Answer
    Hi are the measurements 40x72cm the cut out dimensions? If yes, the length is too long, so it will be considered customised installation. We will need to install a stainless steel bracket for the length so that it can fit our cooker. Please also advise if you have a powerpoint above or below your stove. If it is above, We will need to drill a hole to pull the wire above the table.
    iLiving Concept Store 2019-09-04
    Question
    It is above the table. At about the 10am angle, 1m away. 40x72 is the cut out dimension. Incl customized installation and drilling how much will it be?
    Answer
    Hi total will be $200
    Question
    Hi just ordered... pls let me know when is delivery and installation
    Answer
    Hi please advise when do you prefer the installation to be? Saturdays or weekday? Earliest installation date is 17 Sep, as we need to custom make the metal bracket. Do also advise convenient timings so that we can check with our installer.
    Question
    Saturday please, can do 21st
    Answer
    Hi, we called earlier but no one answered the call. May I know if you have a timing you prefer on 21st?
  • Answered
    Question
    jen******* 2019-08-26
    Answer
    Hi you may consider GDIC 2900 model as it is the closest to your size. However, your table width requires cutting as our cut out size is 40cm.
    iLiving Concept Store 2019-08-27
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Address
NORTH SPRING BIZHUB 7 YISHUN INDUSTRIAL STREET 1 #03-54

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