CNY SALE! HARUMI/SENSONIC/IHOME COOKER / BBQ/ STEAMBOAT!!!
109 items sold
27.50

HARUMICNY SALE! HARUMI/SENSONIC/IHOME COOKER / BBQ/ STEAMBOAT!!!

See all HARUMI items

Customer who recommended this item
1603
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Warranty Seller Nov 21, 2018
Shipping & Delivery Seller Nov 21, 2018
Exchanges Seller Nov 21, 2018
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Manufacturer/
Place of origin
HARUMI Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(68489290)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (711)

Customer Review (1,595)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 16, 2019 agt***
Highly Recommend Jan 15, 2019 yh0***
Recommend Jan 11, 2019 xls***
Highly Recommend Jan 10, 2019 oon***
Highly Recommend Jan 10, 2019 eve***
Highly Recommend Jan 09, 2019 soh***
Highly Recommend Jan 07, 2019 chn***
Highly Recommend Jan 05, 2019 ysk***
Highly Recommend Jan 04, 2019 ste***
Recommend Jan 04, 2019 soc***

Item Q&A(269)

Status
Question & Answer
  • Notice

    Warranty

    Warranty claims are only applicable for faulty items due to manufacturer's defects. Faulty items due to user's negligence (eg. dropping, hitting, incorrect usage etc) will not be covered under warranty.

    All warranty claims must be accompanied by Qoo10 order details as proof of purchase.

    Our listings will state the address of our service centre. We do not provide any transport service unless otherwise stated.

    i-Living reserves the right to decide not to accept the warranty claims if we have checked and confirmed the faulty item is due to user's negligence.
    i-Living Concept Store
  • Notice

    Shipping & Delivery

    All items will be shipped out and delivered by Qxpress unless notified otherwise. For normal periods, Qxpress takes 2-4 working days to collect and deliver the orders. Please only choose Delivery if you are able to wait. If you need the item urgently, please choose Self Collection.

    Any requests regarding shipping and delivery (eg. specific delivery times, requesting driver to call before delivery etc) are not guaranteed as Qxpress may/may not take note of these requests. i-Living will not be responsible for fulfilling such requests. For enquiries on shipping and delivery, please contact Qoo10 / Qxpress customer service or drop us a message on Qpost before placing order and we will advise where possible.

    Please do expect delays for peak period (CNY, Christmas, 11.11 promo, Black Friday etc). Due to an increased number of shipments, Qxpress may take a longer time to collect and deliver. Hence, please choose Self Collection if you need the item urgently.
    i-Living Concept Store
  • Notice

    Exchanges

    We only accept product exchanges due to faulty item (manufacturer's defect).
    All exchanges must be done at 7 Yishun Industrial St 1 #03-54, Northspring Bizhub, Singapore 768162. Please contact us directly via Qpost first.
    i-Living Concept Store will have the final say of exchanging either the full item set or spare parts only. Decisions will be based on case by case basis.
    i-Living Concept Store reserves the right not to offer an exchange if the above conditions are not met.
    i-Living Concept Store
  • Notice

    Return & Refund

    Items must be returned in the original manufacturer's packaging sealed in the same way you have received it, including instruction manuals and all accessories.

    It is unopened, unused and in its original packaged condition.

    To return the items, you may visit our office at 7 Yishun Industrial St 1 #03-54, Northspring Bizhub, Singapore 768162. Please contact us directly via Qpost first.
    Alternatively, you may opt for Return via Qxpress, but do note shipping charges will be paid by customer. Shipping fees will be deducted from the refund amount.

    i-Living Concept Store reserves the right not to offer a refund if the above conditions are not met.
    i-Living Concept Store
  • FAQ

    Can I request for a specific delivery date and time?

    This is applicable only for items which require installation, such as our Grunn Dual Intelligent Cookers. If you have requested for a delayed delivery, eg 2 weeks later, you will need to confirm the delivery on Qoo10 first as we cannot put the order on hold for more than 3 days. Other items will be shipped out within 2 working days. Please order only when you are ready to receive the goods. Requests for delivery date and time are not guaranteed as Qxpress may / may not adhere to them.
    i-Living Concept Store
  • FAQ

    Can I change my delivery address?

    Please note that we are unable to change any details in the order. For amendment of address, contact numbers etc, please contact Qxpress customer service directly after the order has been shipped out.
    i-Living Concept Store
  • Answered
    Question
    hlm******* 2018-12-31
    Answer
    H it is approx 4-5L
    i-Living Concept Store 2018-12-31
  • Answered
    Question
    Yeo******* 2018-12-28
    Answer
    Hi only HICC 210 is suitable for all pots
    i-Living Concept Store 2018-12-31
  • Answered
    Question
    Che******* 2018-12-26
    Answer
    Hi the pot is approx 25-30cm wide
    i-Living Concept Store 2018-12-27
  • Answered
    Question
    c_l******* 2018-12-26
    Answer
    Ceramic is suitable for all pots, induction is only suitable for satinless steel
    i-Living Concept Store 2018-12-27
  • Answered
    Question
    poh******* 2018-12-22
    Question
    Mould are found on the handles and stain on the pot
    Answer
    Hi apologies, we will send you a new pot. You should receive it within this week
    i-Living Concept Store 2018-12-24
  • Answered
    Question
    Mau******* 2018-12-21
    Answer
    Hi yes, we will send you an email when order is ready for collection
    i-Living Concept Store 2018-12-24
  • Answered
    Question
    bar******* 2018-12-21
    Answer
    Hi if your pot is stainless steel it can be used. There is overheating protector where the power in the wire will be cut off for safety reason
    i-Living Concept Store 2018-12-24
  • Answered
    Question
    dor******* 2018-12-16
    Answer
    Hi you may purchase it now
    i-Living Concept Store 2018-12-17
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Address
NORTH SPRING BIZHUB 7 YISHUN INDUSTRIAL STREET 1 #03-54

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