All items will be shipped out and delivered by Qxpress unless notified otherwise. For normal periods, Qxpress takes 2-4 working days to collect and deliver the orders. Please only choose Delivery if you are able to wait. If you need the item urgently, please choose Self Collection.
Any requests regarding shipping and delivery (eg. specific delivery times, requesting driver to call before delivery etc) are not guaranteed as Qxpress may/may not take note of these requests. i-Living will not be responsible for fulfilling such requests. For enquiries on shipping and delivery, please contact Qoo10 / Qxpress customer service or drop us a message on Qpost before placing order and we will advise where possible.
Please do expect delays for peak period (CNY, Christmas, 11.11 promo, Black Friday etc). Due to an increased number of shipments, Qxpress may take a longer time to collect and deliver. Hence, please choose Self Collection if you need the item urgently.
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