AAA SG Trader - HEALTH CONCEPT
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GOOD MINISHOP RATE 90%
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Health ConceptHeat Therapy Knee Guard (No Box Health Concept Brand) Support Heal Arthritis Rheumatism Sports


Customer who recommended this item
972
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Health Concept / Hong Kong Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Health Concept Knee Guard Protects and Heal Arthritis Rheumatism Sports Injury Strains Sprains. Neck Waist Ankle Wrist Elbow Shoulder Back Ache Pain Stiff Father Mother Christmas Soccer etc
BOOKMARK 1 2 3 4 5 6 7
Dear Buyers
We ship orders within 3 biz days (exclude holidays and Sat/Sun).
We encourage shipping via Express, Smartpac, or Signpost Registered Mail. where we can track and guarantee delivery and reship at our cost if it goes missing.

Parcels ordered under normal mail will be delivered via Singpost Normal Mail. They usually takes 3-7 work days for delivery. But sometimes SingPost may have issues that can cause delay up to 3 weeks - beyond our control.

For large parcels that does not fit your mailbox, postman will deliver to your doorstep.
However, if nobody at home during delivery, postman will leave a collection slip at your doorstep for your collection at nearest Singpost Branch.

Be advised that if you choose delivery via normal mode, it will be at your own risk as no tracking could be provided.
We DO NOT provide REFUNDS if the item goes missing.

Thanks for understanding.

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Photo Review (332)

Customer Review (1,090)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 27, 2019 mfo*** (SG SG)
Highly Recommend Apr 21, 2019 xia*** (SG SG)
Highly Recommend Mar 04, 2019 koh*** (SG SG)
Highly Recommend Feb 17, 2019 mae*** (SG SG)
Highly Recommend Feb 11, 2019 sin*** (SG SG)
Recommend Jan 18, 2019 yon*** (SG SG)
Highly Recommend Jan 10, 2019 jas*** (SG SG)
Highly Recommend Nov 16, 2018 pur*** (SG SG)
Recommend Nov 09, 2018 csk*** (SG SG)
Highly Recommend Jul 04, 2018 tan*** (SG SG)

Item Q&A(62)

Status
Question & Answer
  • FAQ

    Is the Shoulder Belt too small for me?

    It comes in only 1 size and is sold to people in the Western countries that is usually bigger size too. It will be too small for some if you expect to strap it tightly over your shoulders. But there is no such need. Just by hanging it over your shoulder like a jacket, making sure the Tourmaline area is moist and directly contact the skin, it will be sufficient to get the heating effect. This is how I use my belt too for months, and it has never failed me.
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    What is the difference between the 5 big stones approach and your approach - Tourmaline across the whole belt?

    Both work on same principle- use natural health properties of Tourmaline crystal to stimulate blood circulation, promotes healing etc. If an area has issues and you have professional therapist that apply the stones directly to the correct acupoints 穴位 , it is actually a very economical use of Tourmaline to achieve good results. However, for a one-size fit all belt ( marketed by China manufacturer), there is no way you could position the stones exactly on the correct acupoints of every users. So 99.9% of time, we are just stimulating 5 random parts of body. Some effect, but definitely not ideal. We had those products, studied this problem for a while, and use the "Cover-Whole-Area" concept to stimulate entire area. It waste more Tourmaline, but result worked better.
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    Why does it not come in proper packaging?

    We can sell it so cheap now because we remove all packaging cost, marketing cost, distribution costs, as well as cost of celebrity endorsements etc. With all these, price will be easily 3-4 times more. You can compare our products to similar belt products in Watson, Guardian, etc. Raw material wise, Tourmaline is a semi-precious stone, and with our quality fabric, our raw product cost is higher than the other belt. But we could offer to sell it much lower because we do not have all the other marketing, packaging, distribution cost, or celebrity endorsement cost etc. Healthcare cost is escalating. We sincerely want this product to help as many people as possible by making it more affordable and not letting people pay for the non-value-adding costs associated with packaging, marketing etc. Our product is also available in some markets outside Singapore by my partners, with good packaging and channels. The cost is 5 times more.
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    Why is your product more expensive than other similar Tourmaline Belts?

    Please refer to a detailed comparison in the NECK section between our products and other products that are based on 5 stones  We have more Tourmaline deployed to cover the entire belt. Our quality of fabric is better, and it represents a newer innovation. We do carry the old model but are really trying to clear stock. Happy to sell you one too. Please check out my seller shop - http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=413847057
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    I am pregnant, can I use it?

    No, you should not use our any product that stimulates blood circulation unduly during pregnancy. This include this products, as well as plasters, ointments etc. Ankle, Wrists, Elbows and Knees are probably fine, but should avoid the rest.
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    The product is not suitable for me. I feel itchy after use.

    This usually happens for people who do not exercise often. Millions of capillaries and arteries inside our muscle expand rapidly due to improved blood circulation. This rapid expansion causes adjacent nerves to send signals back to brain which are interpreted as itch. After a few sessions when blood circulation is improved, the capillaries are wider and allowing more blood passage, then the itch feeling tend to subside. So advised to try a few more times before discarding this product and dismiss it as unsuitable. You can get more information from this related article - http://www.healthcentral.com/diet-exercise/c/question/54379/45782
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    Why does it not Heat up for Me?

    Product has been tested to work for 95% of people. Many of the people that claimed it does not work probably did not read instructions – directly contact skin, and apply some moistures. There could be a small percentage of people who truly do not feel the heat. This is typically because they have energy blockage of some sort in the body – in Chinese called 阻塞, 寒气 。Regular use of products like this and other treatments should help cure over time. Applying a warm towel on affected area to warm up the blood circulation first before using the belt also helps.
    AAA SG Trader - HEALTH CONCEPT
  • FAQ

    Does Knee, Ankle, Wrist comes in one piece or one Pair?

    They come in one piece. Customers are not forced to pay for 2 pieces if they only need the product for one leg/ankle/wrist.
    AAA SG Trader - HEALTH CONCEPT
  • Answered
    Question
    fio******* 2019-03-01
    Answer
    did you choose from the same cart?
    AAA SG Trader - HEALTH CONCEPT 2019-03-04
    Question
    Yes, is from the same cart, i order calf, wrist, neck, 3 strap knee and sporty knee.
    Question
    Hi, hw? Why need to charges double for Qxpress? Pls assist, i want to order 5 item frm the same cart
    Answer
    Hi, the Qxpress price was charged for every 3 items. It was a shipping policy we had in the past, because the more items, it affects the weight, and the higher the cost for us too. But I have amended this to every 5. So you should be fine now if you order 5. Thanks
    Question
    Ok thanks! But what is the different for unboxed and the other cart one with box one?
    Answer
    boxed version will be higher price as we shipped the belts together with a Health concept box and a instruction booklet.
  • Answered
    Question
    vik******* 2018-09-25
    Answer
    Hi, we can only advise that we have shipped it, but we really cannot guarantee that singpost will take how long to deliver to you. Thanks for understanding
    AAA SG Trader - HEALTH CONCEPT 2018-09-26
  • Answered
    Question
    bey******* 2016-08-10
    Answer
    Hi, not sure, I did not see the order... did you place it correctly?
    If there is a problem ordering from q10, can mail us directly at sales@aaasgtrader.com, thanks
    AAA SG Trader - HEALTH CONCEPT 2016-08-11
  • Answered
    Question
    mjs******* 2016-02-08
    Answer
    Hi, I recommend that she take the old knee, and wrap it tightly to provide a bit of support and improve blood circulation. But it is unlikely to be able to fix her slanted knee issue unfortunately... only provide some ache relieve ...
    AAA SG Trader - HEALTH CONCEPT 2016-02-09
    Question
    So which options to choose?? And the size how??
    Answer
    just select the 3-strap knee design will do. Free size with velcro for you to adjust. So should fit.
  • Answered
    Question
    pur******* 2016-01-11
    Answer
    Hi there, you are absolutely right ... just remember the health concept brand :-)
    AAA SG Trader - HEALTH CONCEPT 2016-01-11
  • Answered
    Question
    law******* 2015-10-16
    Answer
    Hi, if you need to use it for sports, and want a more sporty version, the new one will be good. The old one has more coverage ... Covers entire knee more. So different people have different preference. You like to come and try the product and choose? That's also possible in case you end up buying wrong item that you do not like. If interested, mail contact to sales@aaasgtrader.com, and I get a colleague to facilitate this. Thanks
    AAA SG Trader - HEALTH CONCEPT 2015-10-18
  • Answered
    Question
    agn******* 2015-07-03
    Answer
    Hi, it is valid and we are still shipping every day. Can I have the order number which you said you have ordered? I can check with order number. If you do not yet have an order number, then the order has likely not reached us, maybe payment still stuck somewhere with Q10. Q10 processing of foreign credit cards sometimes take a bit longer. If you have the order number, will be able to check for you. Thanks
    AAA SG Trader - HEALTH CONCEPT 2015-07-04
  • Answered
    Question
    ban******* 2015-05-15
    Answer
    Hi, the shipping charges are built into the system and our pricing. For every item ordered, the 2nd item has shipping charges waived (or if you use registered delivery, the 2nd and 3rd item) have shipping charges waived.
    AAA SG Trader - HEALTH CONCEPT 2015-05-16
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