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Healthy Life!!Cordycep King Capsule Bundle of 4!!Mix n Match Available!!Shi Hu/Wild Maca/Ginseng
41 items sold
65.00

Emperor BrandHealthy Life!!Cordycep King Capsule Bundle of 4!!Mix n Match Available!!Shi Hu/Wild Maca/Ginseng

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Customer who recommended this item
1674 (Based on 1784 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller 2017-05-23
Expired Evouchers Seller 2017-02-07
Combine Shipping & Tips To You Seller 2016-07-05
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (871)

Customer Photo Review board

Highly Recommend good buy with discount.

good buy with discount.

item 1:American Ginseng King 60 capsules | Item 2:American Ginseng King 60 capsules | Item 3:American Ginseng King 60 capsules | Item 4:American Ginseng King 60 capsules | Pick Up At:Chinatown Point

Apr 22, 2018
sea*******

Recommend Ok. Good quality

Bought several times already from them. Ok

item 1:American Ginseng King 60 capsules | Item 2:American Ginseng King 60 capsules | Item 3:American Ginseng King 60 capsules | Item 4:American Ginseng King 60 capsules | Pick Up At:Chinatown Point

Apr 11, 2018
ryu*******

Highly Recommend Easy redemption

Very easy to redeem at Chinatown Point , All staff are also very polite and friendly. Thank you

item 1:Cordyceps King Capsules | Item 2:Cordycep King Capsules | Item 3:Cordycep King Capsules | Item 4:Cordycep King Capsules | Pick Up At:Chinatown Point

+ Add this option
Apr 09, 2018
bre*******

Highly Recommend Happy with purchase.

Happy with purchase. Will buy again

item 1:Cordyceps King Capsules | Item 2:Cordycep King Capsules | Item 3:Cordycep King Capsules | Item 4:Cordycep King Capsules | Pick Up At:Chinatown Point

+ Add this option
Apr 08, 2018
joh*******

Highly Recommend Finally returned.

Waited quite some time for it to return. Happy.

item 1:Shi Hu Powder 18.75g | Item 2:Shi Hu Powder 18.75g | Item 3:American Ginseng King 60 capsules | Item 4:American Ginseng King 60 capsules | Pick Up At:Chinatown Point

+ Add this option
Apr 08, 2018
joh*******

Customer Review (1,784)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 24, 2018 mit*******
Highly Recommend Apr 22, 2018 sea*******
Highly Recommend Apr 19, 2018 ren*******
Highly Recommend Apr 14, 2018 wes*******
Recommend Apr 14, 2018 vpa*******
Highly Recommend Apr 12, 2018 fin*******
Recommend Apr 11, 2018 ryu*******
Highly Recommend Apr 09, 2018 wai*******
Highly Recommend Apr 09, 2018 bre*******
Highly Recommend Apr 08, 2018 joh*******

Item Q&A(145)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers,

Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

Refunds will not be applicable for expired evouchers.

Thank you.


Notice
Seller

Dear Customers,

Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

Refunds will not be applicable for expired evouchers.

Thank you.


Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
Example
1st item Shipping rate Qxpress
2nd item Shipping rate Qxpress
3rd item Shipping rate Qxpress
4th item Shipping rate Qxpress
5th item Shipping rate Qxpress
-Qxpress is NOT OBLIGATED to call before arrival.


Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

One time admin fee charge of $5 will be applicable for request on the following changes. Fee Charge is effective from 26 April 2016 onward.

* Customer would like to change their 'Store Pick Up' order to 'Delivery' order.
Admin Fee does not include the addition delivery charge to be beared by customer for delivery.
* Customer would like to change their 'Seller Delivery/ Qxpress' order to 'Store Pick Up' order.
* Customer would like to request for goods transfer from specific outlet to specific outlet.

We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one

Notice
Seller

- Submission of claims -
Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

- Any shortage of item or wrong item received -
a)Provide picture of the item contents within the parcel package
b)Shipping fee will be incurred from seller end.

- Expired item -
Produce foul smell or having visible deterioration of the item.
Provide picture of the deteriorating part of the item.
Shipping fee will be incurred from seller end.

- How to submit return or exchange from the buyer's end? -
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

- Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

We will assess the claim issue with the provided picture and inform on the progress.

Answered
2018-04-04
joh*******
User

Missed the offer. Any possibility of reinstating the offer at 39$?

User

Dear Customer,

Thank you for your interest in our product. Will feedback to our Marketing Team.

Do check us out again.

Thank you.

Answered
2018-02-23
lyn*******
User

Cordycep capsuke can it taken when well or recovering from sickness

User

Dear Customer,

It is recommendable to take after you have recover from your sickness although cordycep capsule do helps to strengthen immune system.

Thank you.

Answered
2018-01-25
vio*******
User

Hi

May I know what is the expiry date for the cordycep.
Kindly reply ASAP else I am going to miss the sale purchase.
Thanks

User

Dear Customer,

It is the new batch , expiring 10/2020.

Thank you.

User

TQ

User

You are welcomed !

User

Hi
Just to check. Have read some of the question from the buyer. Have seen collection from Kovan
but it was not in the selection list. Can my order be divert to Kovan?
Thanks

User

Dear Customer,

We are sorry that Kovan outlet is no longer available. Nearer to Kovan would be Morningstar Centre.

Thank you.

User

Hi

Nevermind then, thanks for your quick response. By the way do I have to call before I go down for collection.
If yes do you have their contact as I do not see in the address.

Thanks

User

Dear Customer,

It is recommended to call before you go down. They can be rached at 6533 5633.

Thank you.

Answered
2017-12-26
teo*******
User

I am collecting item today

User

Dear Customer,

You may contact the outlet directly to reserve your stock before you proceed down for collection.

Thank you.

Answered
2017-12-20
ckh*******
User

What is the expiry date of Cordycep king capsule?

User

Dear Customer,

The latest batch expiry date is 10/2020.

Thank you.

Answered
2017-12-18
scs*******
User

Hi,

I selected "Store Pickup" but upon checking out, the total cost reflected shipping fee of $8. I'm not sure if there is system problem. Please help to fix the problem as I might miss out on the time sales. Thanks!

User

Dear Customer,

Kindly proceed to make your purchase , if shipping fee is charge despite all items being selected store pick up, will have Qoo10 to refund the shipping fee.

Any system error, will need to consult Qoo10 directly as system is maintain and control by Qoo10.

Thank you.

User

Hi, I placed my order as instructed and selected "Store pickup" but I'm surprised to receive an email that my order was already shipped out to the distribution centre on 20 Dec. Please do NOT deliver to me as I do not want to pay $8 shipping fees. I need a refund of the shipping fees. My order no. is 240290665.

User

Dear Customer,

Noted on your request. Lucky that the Qxpress pick up is not done. We will pull out your order and has wrote to Qoo10 about your refund.

Kindly advise which out will you be collecting your order as special instruction need to be given as you do not have vouchers for redemption.

Should you encounter this error again next, would suggest you to call Qoo10 to get them assist you to resolve the issue.

Thank you.

User

Hi, I have selected Chinatown Point for pickup in my order. Pls let your outlet know. I am not sure when I will be dropping by to pick up but should be before end of this year.

User

Dear Customer,

Noted and will have your order transferred to Chinatown Point for your collection.

Thank you.

User

Hi, is there any updates from QOO10 regarding my refund on the $8 shipping fees?

User

Dear Customer,

Wil write to Qoo10 again about your refund and have them get back to you as they will normally process on their side and will not update seller on this.

Thank you.

User

Hi, it has been 2 weeks. Is there any updates regarding my refund on my shipping fees? Since the status has been changed to "Shipping Delivered", I thought Qoo10 would have already released the payment to your company. In this case, should your company be the one to refund my shipping fees?

User

Dear Customer,

Our admin has wrote to Qoo10 again to check on the status. According to admin department, request has been sent to Qoo10 for the refund. Therefore, Seller can not do refund othewise, double refund will incurred.

We are sorry for the delay and will have Qoo10 to expedite the process.

Thank you.

User

I have written to Qoo10 and they replied within the next day. They said that I should remind you about my refund and they are trying to reach you. It's quite weird that both parties tell different stories. Anyway, if still no refund, I will be taking this to CASE.

User

Dear Customer,

After check with Admin team, your refund has already be refunded at 2 occasions, $2.10 and $5.90, total $8.00 into your Qaccount some time ago.

Kindly check and confirm.

Thank you.

Answered
2017-12-18
yon*******
User

Hi Seller,

You have ready stock at Chinatown Point? Ready for collection?

Thanks

User

Dear Customer,

This stock collection will start from 20/12/2017.

Thank you.

User

Oopss....i was about to head down from woodlands to collect them. Would be great if you could state on your sale thread that stock is available for collection from 20 Dec onward. Thanks.

User

Dear Customer,

Thank you for the feedback. The information was put on our main page . Will add in the individual listing.

Answered
2017-12-16
teo*******
User

Hi Seller,

I want 4 bottles of cordyceps, how do i order?

User

Dear Customer,

We are sorry for the error. Will feedback to Marketing Team. Do check us out again later.

Thank you.

Address
MORNINGSTAR CENTRE 12 NEW INDUSTRIAL ROAD #03-01
Available during
MON~FRI : 10:00am ~6:00pm SAT : 10:00am ~ 1:00pm SUN, Holiday : day off
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