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11.20

Hello KittyHelloKitty Friends Case Collection★iPhone X/XS/XR/Max/8/7/Plus/Galaxy Note9/S9/S8/Plus/J7 Prime


Customer who recommended this item
217
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description HelloKitty Friends Case Collection★iPhone X/XS/XR/Max/8/7/Plus/Galaxy Note9/S9/S8/Plus/J7 Prime
BOOKMARK 1 2 3 4 5 6 7

Photo Review (86)

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Customer Review (223)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 02, 2018 daw*** (SG SG)
Highly Recommend Jul 10, 2018 teo*** (SG SG)
Highly Recommend Jul 04, 2018 del*** (SG SG)
Highly Recommend Jul 03, 2018 sea*** (SG SG)
Highly Recommend Jul 02, 2018 chu*** (SG SG)
Highly Recommend Jun 30, 2018 bri*** (SG SG)
Highly Recommend Jun 23, 2018 shr*** (SG SG)
Recommend Jun 20, 2018 yij*** (SG SG)
Highly Recommend Jun 18, 2018 red*** (SG SG)
Highly Recommend Jun 11, 2018 smy*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    sml******* 2018-12-26
    Answer
    Hi Customer,
    Cell phone casing is Made to fit to each model. We do not have Hello Kitty screen protector. Thanks.
    Q-commerce 2018-12-27
  • Answered
    Question
    jke******* 2018-05-11
    Answer
    Private Enquiry
    Q-commerce 2018-05-14
  • Answered
    Question
    ser******* 2018-04-28
    Answer
    Hi Customer,
    The Hello Kitty Circle Jelly Case is made a Galaxy Note 4 model. However, at this time, you can not edit your selection options on this product page. If you buy another model and let me know, I will send it out as a Note 4 model. Please let me know when you buy the item. Thanks.
    Q-commerce 2018-04-30
  • Answered
    Question
    ser******* 2018-04-26
    Answer
    Hi Customer,
    The Hello Kitty Circle Jelly Case is made a Galaxy Note 4 model. However, at this time, you can not edit your selection options on this product page. If you buy another model and let me know, I will send it out as a Note 4 model. Please let me know when you buy the item. Thanks.
    Q-commerce 2018-04-30
  • Answered
    Question
    dia******* 2018-04-22
    Answer
    Hi Customer,
    Sorry. We don't have cases for Samsung J7 Plus models. Thanks.
    Q-commerce 2018-04-25
  • Answered
    Question
    foo******* 2018-04-06
    Question
    2nd pic
    Answer
    Hi Customer,
    Sorry. Please check the attached image. Please remove Qxpress invoice. When you remove an invoice, you have the same Korean invoice as the attached image. Please take a picture and send it to us. Sorry for the inconvenience. Thanks.
    Q-commerce 2018-04-06
    Question
    Pls see attached.
    Question
    This package which I received can only fix 2 HP cover. It can't fix 3 of the same cover inside the package. Pls see attached.
    Question
    Hi seller,

    Can you reply on the missing item status? When can I receive the i6 cooking cinnamonroll cover from you? Pls advise.
    Answer
    Hi Customer,
    Sorry. It looks like your item is missing. We will send the missing item. Resend items will be sent by Singpost normal mail. Please your patience. Please check your mailbox in a few days. Sorry for the inconvenience. Thanks.
    Question
    Hi seller, thanks for the reply. Pls ensure you send the correct item to me. The missing item is iPhone 6, hello kitty friends cooking jelly, cinnamonroll.
    Answer
    Hi Customer,
    The missing item was sent back. Please check your mailbox in a few days. Sorry for the inconvenience. Thanks.
  • Answered
    Question
    joy******* 2018-04-01
    Answer
    Hi Customer,
    The A8 2018 and A8 + 2018 models are different models. Not compatible. Please be noted this. Thanks.
    Q-commerce 2018-04-02
  • Answered
    Question
    wil******* 2018-03-28
    Answer
    Hi Customer,
    Unfortunately, bad badtz maru was stopped production at the manufacturer. Thanks.
    Q-commerce 2018-03-29
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Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange