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13Mobile.sg
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High Capacity 30000mAh Authentic Remax Proda Powerbank Portable Battery Charger Power Bank
8 items sold
10.30

High Capacity 30000mAh Authentic Remax Proda Powerbank Portable Battery Charger Power Bank


Customer who recommended this item
2960
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Important Notice #1 Seller Jun 29, 2018
Return, Exchange & Warranty Claims Policy #2 Seller Apr 13, 2016
Return, Exchange & Warranty Claims Policy #1 Seller Apr 13, 2016
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Manufacturer/
Place of origin
Imported Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,280)

Customer Review (3,208)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2018 sak***
Highly Recommend Dec 09, 2018 yap***
Highly Recommend Dec 08, 2018 mul***
Highly Recommend Dec 03, 2018 t3o***
Highly Recommend Oct 28, 2018 pla***
Highly Recommend Oct 25, 2018 mar***
Highly Recommend Oct 21, 2018 jo_***
Highly Recommend Oct 20, 2018 txt***
Highly Recommend Oct 13, 2018 che***
Highly Recommend Oct 06, 2018 joy***

Item Q&A(141)

Status
Question & Answer
  • Notice

    Important Notice #1

    Warranty Period
    Warranty period is standard 7 days (for all items listings) from delivered/collection date, unless otherwise stated in the items listing. For items repaired/replaced through warranty claims, its warranty period continues for the remaining period of the original warranty period for the items.

    Retain Packaging Box, Accessories & Labels For Warranty Claims
    Kindly retain the original packaging box & all accessories (inside the box) with all labels attached else warranty will be voided. Warranty will also be voided if the original packaging box & all accessories are damaged.

    13Mobile.sg
  • Notice

    Return, Exchange & Warranty Claims Policy #2

    Warranty Claims At Service Center
    - After 7 days from receipt date (Qxpress orders)
    - After 14 days from shipping date (SingPost Normal Mail orders).
    - All Store Pickup orders

    Return & Exchange
    Within 7 days from delivery for all orders except Store Pickup orders. No return & exchange for Store Pickup orders.

    Please check warranty period for each item before filing claim.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For more information on the return, exchange & warranty claims policy, please send us a Qpost message.
    13Mobile.sg
  • Notice

    Return, Exchange & Warranty Claims Policy #1

    Return, Exchange & Warranty Claims By Mail
    - Within 7 days from receipt date (Qxpress orders).
    - Within 14 days from shipping date (SingPost Normal Mail orders).

    For defective, incorrect or misdelivered item:
    - Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.
    - Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.
    - Item must be returned with original packaging box & all accessories inside the box with all labels attached.
    - Seller is responsible for all shipping costs by registered mail only.

    For change of mind return/exchange:
    - Restocking fees $10.00 apply per item quantity regardless of order value.
    - Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.
    - Customer is responsible for all shipping costs by registered mail only.

    13Mobile.sg
  • Notice

    Important Notice #2

    Store Pickup Orders
    Please note the eticket (collection voucher) validity period carefully. No cancellation and no refund for store pickup orders after 1 day from payment date/time. Valid eticket required during collection. No extension and no refund for any expired etickets under any circumstances.

    Buy 1 Free 1 Promo
    This promo only apply to selected items with the tag "[BUY 1 FREE 1]" in the options. Please check before purchase.

    Free Gifts Disclaimer
    Random selection of type/model/color/design at the sole discretion of seller. No return/exchange/refund regardless of conditions. Seller reserves the right to substitute with another item of equal/higher value without prior notice. While stock lasts.
    13Mobile.sg
  • Answered
    Question
    itl******* 2018-11-26
    Answer
    Only delivery option available for this items listing at the moment. Sorry for any inconveniences.
    13Mobile.sg 2018-11-26
    Question
    Thanks, it’s okay then
    Answer
    Noted. Sorry for any inconveniences.
  • Answered
    Question
    hui******* 2018-10-19
    Answer
    Private Enquiry
    13Mobile.sg 2018-10-19
  • Answered
    Question
    Hui******* 2018-10-17
    Answer
    Private Enquiry
    13Mobile.sg 2018-10-17
  • Answered
    Question
    que******* 2018-09-13
    Answer
    Private Enquiry
    13Mobile.sg 2018-09-14
  • Answered
    Question
    kll******* 2018-09-12
    Answer
    Private Enquiry
    13Mobile.sg 2018-09-12
  • Answered
    Question
    bin******* 2018-05-27
    Answer
    Once you received the eticket collection voucher, you can collect right away. Thanks.
    13Mobile.sg 2018-05-28
  • Answered
    Question
    Gc_******* 2018-05-21
    Answer
    For your convenience, we highly recommend you purchase the items online and redeem at our service center. Thanks.
    13Mobile.sg 2018-05-22
  • Answered
    Question
    dra******* 2018-05-19
    Answer
    Please visit our service center for an onsite assessment of the item and warranty claim only if item is verified defective due to manufacturing defects at our service center.

    13Mobile Service Center. Block 69 Ubi Road 1, Oxley Bizhub #06-16, S408731.
    Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays).

    Note: Claims cannot be processed if the warranty period has expired or if the order number is not available for verification or if the original packaging, security labels and all accessories are not returned entirely.
    13Mobile.sg 2018-05-20
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